SmileBack Reviews & Pricing
by SmileBack | Founded 2012
Categories:
What is SmileBack?
SmileBack is a well-known software platform that ranks 82 among all Customer Experience Software according to our research analysts and 66 crowd-sourced reviews from 2 sources. Starting from $83, SmileBack is priced more competitively, has offered a free trial in the past and is most suitable for small-to-mid-sized companies. SmileBack can be deployed online. Similar alternatives to SmileBack include Joonbot, Tatvam and CIS Infinity.PRICE
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SmileBack Pricing
Based on our most recent analysis, SmileBack pricing starts at $83.
- Price
- $$$$$
- Starting From
- $83
- Pricing Model
- Still gathering data
- Free Trial
- Yes, Request for Free
Training Resources
SmileBack is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for SmileBack:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
SmileBack Reviews
Based on our most recent analysis, SmileBack reviews indicate a 'excellent' User Satisfaction Rating of 98% based on 66 user reviews from 2 recognized software review sites.
66 reviews
Key Features
- Activity Dashboard
- AI/Machine Learning
- Alerts/Notifications
- CES Survey Structure
- Commenting/Notes
- Complaint Monitoring
- CSAT Survey Structure
- Customer Database
- Customer Segmentation
- Customizable Forms
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- NPS Survey Structure
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Sentiment Analysis
- SMS Messaging
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third Party Integrations
- Trend Analysis
Compare Customer Experience Software
Awards
SmileBack stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
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