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What is Metaforce?

Metaforce is an up-and-coming software system that ranks 208 among all Customer Experience Software according to our research analysts. Metaforce is most applicable for any sized company. Metaforce can be deployed in the cloud and on-premise and is accessible from a limited amount of platforms including Windows and Linux devices. Similar alternatives to Metaforce include Zuar Runner, Remark Office OMR and Opinator.
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#203

Metaforce is ranked #203 in the Voice of the Customer Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Training Resources

Metaforce is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Metaforce:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Key Features

  • Activity Dashboard
  • Audio / Video Conferencing
  • Batch Communications
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Content Management
  • CRM
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Dashboard
  • Fax Management
  • Feedback Management
  • File Sharing
  • Interaction Tracking
  • Interactive Content
  • IVR / Voice Recognition
  • Knowledge Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • NPS Survey Structure
  • On-Demand Communications
  • Personalization
  • Predictive Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Video Support
  • Workflow Management

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