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What is Brightback?

Brightback is a rising software solution that ranks 150 among all Customer Experience Software according to our research analysts. Starting from $500, Brightback is priced fairly and is most advisable for businesses on the small or medium side. Brightback can be deployed online. Similar alternatives to Brightback include Zuar Runner, Locobuzz and mobile-pocket.
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#147

Brightback is ranked #147 in the Voice of the Customer Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Brightback Pricing

Based on our most recent analysis, Brightback pricing starts at $500.

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Starting From
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Pricing Model
Still gathering data
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Still gathering data

Training Resources

Brightback is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Key Features

  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Collaboration Tools
  • Competitive Analysis
  • Customer Engagement
  • Customer Segmentation
  • Dashboard
  • Dynamic Pricing
  • Feedback Management
  • For Airlines
  • For Hospitality Industry
  • Forecasting
  • Health Score
  • Inventory Control
  • Knowledge Management
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • NPS of Customers
  • NPS Survey Structure
  • Onboarding
  • Predictive Analytics
  • Price Optimization
  • Recommendations
  • Reporting/Analytics
  • Revenue Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Task Management
  • Text Analysis
  • Usage Tracking/Analytics
  • Yield Management

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