Salonist Reviews & Pricing

Key Features

• Customer Management: Provides extensive details about every customer such as critical information, allergies, customer preferences and more. Provide the best customer service by leveraging insight into additional data such as gift certificates, special notes, products purchased, services opted and more. 
• Prepaid & Credit: Accepts prepaid and postpaid payments for goods and merchandise sold in the store. Automatically determines the tax liability and helps sell beauty products with ease. 
• Marketing Automation: Sends automated feedback requests to customers post service. Upload work profiles, portfolios, and before and after pictures of customers who visit the salon. Expands exposure by sending promotional offers and discounts and automated emails to the staff and customers on special occasions, like birthdays and anniversaries. Additionally, it sends automated reminders for appointments, pending payments and new offers. 
• Online Booking: Accepts and suggests available slots according to staff availability for online bookings 24/7 through a custom booking URL and Facebook, Instagram and website widgets. Protects salons from no-shows by adding a cancellation policy and rescheduling option. 
• Inventory Management: Track product inventory and check insights through detailed reports. Re-order products automatically and manage orders with a Purchase Order (PO) history. Sets product consumption reports according to services. 
• Point-of-Sale: Sell online at any time, from anywhere, through its dedicated salon POS system. Save credit cards on file for easy check-out and accept payments at time of sale. Integrates with other modules, including appointment and inventory management. 
• Employee Management: Automates tracking of employee attendance and payroll management and also helps set targets for sales of products and services. Assign roles to and adjust commission rates for employees based on their experience and specialties. 
• Branch Management: Sync multiple locations into one platform to check the availability of staff, products and service categories across branches. Track customer data and sync membership info across various locations, offering a better customer experience. 
• Customize Mobile App: Its dedicated mobile app makes it easy for clients to interact with brands — anytime, anywhere. Builds brand awareness, maintains customer relations, sells merchandise online and more. 
• Forms: Build easy-to-use, customized forms with the help of drag-and-drop form fields, text editing and form saving options. The forms are pre-designed and can be edited to match company branding. Custom consent forms help protect both brands and clients before undergoing any severe beauty treatments or procedures. 

Limitations

•  Customer service can be slow to respond. 

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