Kizen Reviews & Pricing
by Kizen Technologies | Founded 2003, Austin, TX
Categories:
- Customer Analytics Software
- Accounting CRM Software
- Android CRM Software
- Automotive CRM Software
- Casino CRM Software
- Channel Management Software
- Church CRM Software
- Cloud CRM Software
- Complaint Management Software
- Construction CRM Software
- CRM For Commercial Real Estate
- CRM For Consulting
- CRM For Macs
- CRM Insurance
- CRM Software
- CRM Software For Project Management
- Custom CRM Software
- Customer Database Software
- Customer Engagement Platforms
- Customer Journey Mapping Software
- Customer Profile Software
- Customer Retention Software
- Customer Success Software
- Distribution CRM Software
- Ecommerce CRM Software
- Email Tracking Software
- Financial Services CRM Software
- Fundraising CRM Software
- Higher Education CRM Software
- Hotel CRM Software
- Influencer Marketing Software
- IT Ticketing Systems
- Knowledge Base Software
- Lead Management Software
- Legal CRM Software
- Marketing Analytics Software Tools
- Marketing Attribution Software
- Mortgage CRM Software
- Online CRM Software
- Pharmaceutical CRM Software
- Press Release Distribution Software
- Restaurant CRM Software
- Retail CRM Software
- Sales Acceleration Software
- Sales Management Software
- Sales Mapping Software
- Travel Agency Software
- Venue Management Software
What is Kizen?
Industry Specialties: Serves all industries
Kizen is a cloud-based solution that manages marketing, sales and experience for enhanced productivity and profitable growth by leveraging technologies like automation, artificial intelligence (AI), big data and digital assistants. Its digital business assistant, Zoe, offers an integrated growth module for small to mid-sized businesses across industries.
It has modules for contact and lead management, form automation, email syncing, surveys, social media marketing, eCommerce apps, business intelligence and insights, and more. It helps businesses acquire customers and increase customer lifetime value while saving time and delivering personalized experiences to drive growth.
PRICE
$
$
$
$
$
COMPANY SIZE
DEPLOYMENT
PLATFORM
Try Before You Buy.
Request a Free Demo Today!
Request Demo
It's completely free!
Product Screenshots and Videos
Kizen Benefits and Insights
Why use Kizen?
Key differentiators & advantages of Kizen
- Strengthen Data Safety: Ensure data safety through SSL-encrypted servers hosted in secure data centers. Periodic data backups keep information safe and secure.
- Get Real-time Insights: Access a range of actionable data insights in real-time to optimize business operations. Utilize big data to further enhance automation.
- Increase Revenue: With predictive analytics and forecasting features, optimize sales team performance and use the insights to boost customer retention, cross-sell and upsell.
- Improve Productivity: With sales and marketing automation and a central system to keep track of sales, marketing and CRM activities, improve efficiency and productivity at the organizational level.
Industry Expertise
It serves mid-sized to large-scale businesses across all industries.
Key Features
- AI-powered Zoe: Automate and streamline marketing, sales, customer experience and data insights with an AI-powered virtual assistant.
- A/B Testing: Experiment with two or more variable versions of email marketing and optimize for best results.
- Business Intelligence: Collect data across all touchpoints from the customer journey to get accurate and actionable insights.
- Budgeting and Forecasting: Plan business expenses and expected revenue over a period of time. Use past data to predict future outcomes.
- Contact Management: Store and search contact information, including names, addresses, and telephone numbers, from a central platform.
- Content Management: Manage the entire digital content lifecycle from collection and creation to delivery, retrieval and overall management of content in text, image, video and document formats.
- Customer Profiles: Create and update customer profiles to include details like age, gender and spending patterns to determine which product to target and pitch to which customer.
- Customer Segmentation: Create customer segmentation by grouping similar customer profiles into one category to carry out dedicated marketing and sales campaigns.
- CRM: Manage communication at all touchpoints of a customer lifecycle journey from prospect and lead to post-sale services.
- Dashboard: Keep track of all critical business activities such as marketing, sales, CRM and data insights with a visual widget-based dashboard.
- Drip Campaigns: Send automated pre-written and formatted emails and text messages to engage with customers regularly.
- Email Marketing: Manage acquisition, retention and promotional emails as well as newsletters and drip emails according to different customer segments and acquire better ROI on marketing campaigns.
- Experience Management: Manage, measure and optimize the experiences provided to customers and stakeholders like vendors, suppliers, employees and shareholders, with the help of market research and actionable data insights.
- Feedback Management: Collect and analyze customer feedback surveys to optimize the customer experience across physical and digital touchpoints.
- Landing Pages and Web Forms: Create landing pages and web forms using a pre-formatted template with responsive design and multiple formats.
- Lead Management: Acquire and manage leads till the point of purchase through various email and SMS marketing campaigns.
- Marketing Automation: Automate various marketing workflows such as email marketing, behavioral targeting, lead segmentation and prioritization, personalization and more.
- Mobile Access: Get access to fully featured iOS and Android apps to manage work on-the-go without a blip.
- Performance Management: Set up key performance indicators and measure the performance of the whole organization, different departments and individual employees to ensure optimal results.
- Quotes and Proposals: Create, save and share pre-formatted quotes and proposals with customers and vendors using templates.
- Reports and Analytics: Get actionable insights on all critical business aspects with data visualization and trend analysis. Create and share ad hoc reports with internal and external stakeholders within a few clicks.
- Sales Management: Develop sales processes and scripts, manage sales team performances against set KPIs and optimize for higher conversion ratio.
- Social Media Integration: Manage and update feeds for popular social media channels and handle social media promotions and sales through direct social media integration.
- Task Management: Plan, track and report tasks for each project through a central platform. Assign and prioritize tasks and measure work in progress.
Limitations
These limitations are current as of the writing of this review:
- More expensive than other options in the market.
- User interface is complicated.
- Learning curve is steep.
- Dashboard needs improvement.
- Lack of native integrations.
Suite Support
mail_outlineEmail: Email is hidden behind customer login.
phonePhone: Phone numbers are hidden behind customer login.
schoolTraining: Documentation and video tutorials can be accessed through the Knowledge Base.
local_offerTickets: Users can submit a ticket by logging in to the support section. Tickets are resolved on priority basis.