Kizen Reviews & Pricing

Key Features

• AI-powered Zoe: Automate and streamline marketing, sales, customer experience and data insights with an AI-powered virtual assistant. 
• A/B Testing: Experiment with two or more variable versions of email marketing and optimize for best results. 
• Business Intelligence: Collect data across all touchpoints from the customer journey to get accurate and actionable insights. 
• Budgeting and Forecasting: Plan business expenses and expected revenue over a period of time. Use past data to predict future outcomes. 
• Contact Management: Store and search contact information, including names, addresses, and telephone numbers, from a central platform. 
• Content Management: Manage the entire digital content lifecycle from collection and creation to delivery, retrieval and overall management of content in text, image, video and document formats. 
• Customer Profiles: Create and update customer profiles to include details like age, gender and spending patterns to determine which product to target and pitch to which customer. 
• Customer Segmentation: Create customer segmentation by grouping similar customer profiles into one category to carry out dedicated marketing and sales campaigns. 
• CRM: Manage communication at all touchpoints of a customer lifecycle journey from prospect and lead to post-sale services. 
• Dashboard: Keep track of all critical business activities such as marketing, sales, CRM and data insights with a visual widget-based dashboard. 
• Drip Campaigns: Send automated pre-written and formatted emails and text messages to engage with customers regularly. 
• Email Marketing: Manage acquisition, retention and promotional emails as well as newsletters and drip emails according to different customer segments and acquire better ROI on marketing campaigns. 
• Experience Management: Manage, measure and optimize the experiences provided to customers and stakeholders like vendors, suppliers, employees and shareholders, with the help of market research and actionable data insights. 
• Feedback Management: Collect and analyze customer feedback surveys to optimize the customer experience across physical and digital touchpoints. 
• Landing Pages and Web Forms: Create landing pages and web forms using a pre-formatted template with responsive design and multiple formats. 
• Lead Management: Acquire and manage leads till the point of purchase through various email and SMS marketing campaigns. 
• Marketing Automation: Automate various marketing workflows such as email marketing, behavioral targeting, lead segmentation and prioritization, personalization and more. 
• Mobile Access: Get access to fully featured iOS and Android apps to manage work on-the-go without a blip. 
• Performance Management: Set up key performance indicators and measure the performance of the whole organization, different departments and individual employees to ensure optimal results. 
• Quotes and Proposals: Create, save and share pre-formatted quotes and proposals with customers and vendors using templates. 
• Reports and Analytics: Get actionable insights on all critical business aspects with data visualization and trend analysis. Create and share ad hoc reports with internal and external stakeholders within a few clicks. 
• Sales Management: Develop sales processes and scripts, manage sales team performances against set KPIs and optimize for higher conversion ratio. 
• Social Media Integration: Manage and update feeds for popular social media channels and handle social media promotions and sales through direct social media integration. 
• Task Management: Plan, track and report tasks for each project through a central platform. Assign and prioritize tasks and measure work in progress. 

Limitations

•  More expensive than other options in the market. 
•  User interface is complicated. 
•  Learning curve is steep. 
•  Dashboard needs improvement. 
•  Lack of native integrations. 

Suite Support