ClientLook Reviews & Pricing

by ClientLook | Founded 2009, Los Angeles, CA

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What is ClientLook?

Industry Specialties: Real Estate

ClientLook is a specialized software designed to streamline customer relationship management (CRM) tasks, making it an ideal solution for professionals seeking to enhance their client interactions and manage their business operations more efficiently. It is particularly well-suited for real estate professionals who require a tailored approach to managing their contacts, deals, and properties. One of the key benefits of ClientLook is its ability to consolidate various tasks into a single platform, offering features such as deal tracking, project collaboration, and integrated email marketing. Users appreciate its user-friendly interface and the efficiency it brings to managing client data and communications. When compared to similar products, ClientLook stands out for its focus on the real estate sector, providing specific tools and functionalities that cater to the unique needs of this industry. Pricing considerations for ClientLook involve a subscription model, with costs typically based on the number of users, making it a scalable option for businesses of different sizes. Payment is usually required on a monthly or annual basis, allowing for flexibility based on budget and usage needs.

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User Sentiment i

Based on 13 reviews:

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#23

ClientLook is ranked #23 in the CRM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ClientLook Pricing

Based on our most recent analysis, ClientLook pricing starts at $900 (Monthly).

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Starting From: $900
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

ClientLook is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ClientLook:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ClientLook Benefits and Insights

Why use ClientLook?

Key differentiators & advantages of ClientLook

Cloud-Based Deployment: No need to invest in hardware, as cloud-based deployments are handled by the service provider.
Intuitive Interface: A simple, intuitive interface ensures all information is organized systematically.
Stakeholder Organization: Manage all stakeholders like builders, developers, brokers, investors, owners and tenants right from the platform with dedicated portals for each group.
Mobile Apps: Fully-featured mobile apps are available on both Android and iOS devices with an auto-sync feature to manage work efficiently while on the go.
Time Management: Manage time efficiently as well as more properties. Book more sales and lease agreements with centrally managed data and activities, virtual assistants and a mobile app.
Integrations: Integrate with tools like REALTORS Property Resource (RPR), The Analyst PRO, Mailchimp, Buildout, and Google apps to create a powerful, interconnected resource.

Industry Expertise

Exclusively built for commercial real estate industry professionals like agents, developers and brokers. Serves numerous clients regardless of their size and geography and has a 99% renewal rate.

ClientLook Reviews

Average customer reviews & user sentiment summary for ClientLook:

13 reviews

74%

of users would recommend this product

ClientLook has a 'good' User Satisfaction Rating of 74% when considering 13 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of ClientLook reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Targeted Search: Users praise ClientLook's ability to quickly pinpoint specific properties and contacts using its robust search filters. This allows them to efficiently identify potential leads and opportunities.
Simplified Data Management: ClientLook's intuitive interface makes it easy to input, organize, and track client and property data. This streamlines workflows and reduces the time spent on administrative tasks.
Effective Deal Tracking: The platform's deal management features provide a clear overview of all active deals, allowing users to monitor progress, identify potential roadblocks, and close deals more efficiently.

Cons

Limited Customization: Users express frustration over the inflexibility of customizing certain features, particularly reporting and data visualization. This lack of adaptability can make it challenging to tailor the platform to specific business needs.
Steep Learning Curve: The platform's user interface, while considered clean, is not particularly intuitive for new users. Many find the initial learning curve to be quite steep, requiring significant time investment to become proficient.
Occasional Performance Issues: Some users report experiencing occasional slow loading times and system glitches, particularly when dealing with large datasets. These performance hiccups can disrupt workflow and impact productivity.

Researcher's Summary:

Let's take a closer look at what users have to say about ClientLook.

ClientLook users appreciate its simplicity and ease of use, especially compared to more complex CRM systems. The interface is clean and intuitive, making it easy to find the information you need. Users also praise ClientLook's customer support, which is known for being responsive and helpful. However, some users find that ClientLook lacks certain features that are available in other CRM systems, such as marketing automation and social media integration. Additionally, ClientLook's reporting capabilities are somewhat limited. These limitations may not be dealbreakers for smaller businesses or those who don't need a lot of bells and whistles. But for larger businesses or those with more complex needs, a more comprehensive CRM system might be a better fit.

ClientLook seems to be a good fit for commercial real estate professionals who need a simple, easy-to-use CRM system with excellent customer support. If you're looking for a CRM system with all the bells and whistles, ClientLook might not be the best choice. But if you need a solid CRM system that's easy to use and gets the job done, ClientLook is worth considering. Keep in mind that the CRM landscape is constantly evolving, so it's always a good idea to check for the latest information and reviews before making a decision.

Key Features

Contact Management: Manage a central record of all contact data. Import and export contact data files, scan business cards and record voicemail on the move to update contact data with the help of a virtual assistant team so that no information is left behind.
Lead Capture: Capture online leads from multiple resources and sync them directly into the platform. Once synced, these leads are checked for duplication by virtual assistants and are routed through standard, user-defined operating procedures.
Property Tracking: Manage a commercial real estate database by maintaining a central record of properties, images, contacts, availability and other features.
Deal Management: Record deals with a summary of activities, files and updates in one place. Aids client collaboration to facilitate deal progress.
Pipeline Tracking: Stay ahead of every opportunity by tracking deal value, projected close date, sales stage and more. Search for deals and opportunities by type, group and other custom filters to categorize them better.
Listing Management: Manage listings with detailed information on availability, pricing and expiration. Publish these listings online to various service providers and use virtual assistants to update listings later.
Activity Management: Schedule activities related to contacts, deals, properties and comps. Sync them to the calendar to get notifications about calls, meetings, tours, lease expiration, option renewals and more.
Email Integration: Connects an email program to ClientLook to enhance communication. Once integrated, associate emails and attachments with a specific deal to improve organization and make information easier to track.
Client Collaboration: Provide better services to clients using dedicated client portals to:

Communicate with clients to share offers, brochures and reports.
Record insights from calls, marketing campaigns and tours.
Maintain a real-time activity feed.
Search and download files and add comments.
Stay engaged and get a better chance at closing a deal.

Virtual Assistant: A team of virtual assistants can manage time-consuming workflows for clients. These include contact management, listing management, manual data entry and data enrichment, tenant verification, email marketing, research liaison and tour verification.

Limitations

These limitations are based on user feedback and are current as of the writing of this review:

Advanced search filters can be improved.
Some integrations are cumbersome.
Cross object filtering isn’t available.
Clunky interface, with only one field allowed per row.
Sometimes slows down, especially when processing a large amount of data.

Suite Support

Support available through email, phone and an online customer support center during business hours.

Email: [email protected].

Phone: 888-552-5665 ext:2.

Training: Documentation and video tutorials are available for onboarding and training. There are also webinars, online and in-person training.

Tickets: Online help desk available by logging in to an account. Support experts are available during business hours and resolve tickets in order of priority.