Tacton Reviews & Pricing

by Tacton Systems AB | Founded 1998, Chicago, IL

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Overview Pricing Benefits Reviews Features

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What is Tacton?

Industry Specialties: Manufacturing, Heavy Vehicles, Medtech, Robotics

Tacton is an automated solution that boosts and accelerates sales with quick quote generation, extensive brand-centric proposals and streamlined operational tasks. It configures offerings for sales reps and customers according to specific requirements, reducing sales cycles and ensuring high win rates. Design automation minimizes errors and reduces time spent on repetitive modeling when generating documents, drawings and 3D CAD models. Users can leverage integrations with CRMs and ERPs for smoother workflows.

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User Sentiment

Based on 72 reviews:

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Tacton Pricing

Based on our most recent analysis, Tacton pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Monthly, Quote-based
Free Trial: Yes, Request for Free

Training Resources

Tacton is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Tacton:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Tacton Benefits and Insights

Why use Tacton?

Key differentiators & advantages of Tacton

Reduced Errors: Rules-based product configuration ensures accuracy and consistency, minimizing costly errors in orders, manufacturing, and delivery.
Faster Sales Cycles: Automated configuration and quoting processes accelerate sales cycles, enabling businesses to respond to customer inquiries and generate quotes quickly.
Improved Customer Experience: Customers benefit from a streamlined and efficient sales process, receiving accurate quotes and product configurations that meet their specific needs.
Increased Sales: By simplifying the sales process and providing accurate product information, Tacton helps businesses increase sales and revenue.
Enhanced Efficiency: Automating complex configuration tasks frees up valuable time for sales and engineering teams, allowing them to focus on other important activities.
Reduced Costs: Tacton helps businesses reduce costs associated with errors, rework, and inefficient processes.
Improved Collaboration: The software facilitates collaboration between sales, engineering, and manufacturing teams, ensuring everyone is working with the same information.
Greater Agility: Tacton enables businesses to respond quickly to changing market conditions and customer demands.
Data-Driven Insights: The software provides valuable data and insights that can be used to improve product offerings, sales processes, and overall business performance.

Industry Expertise

Tacton is a CPQ software solution specifically designed for manufacturers, particularly those dealing with complex products or services. It aims to enhance sales efficiency and customer satisfaction by streamlining the configuration, pricing, and quoting processes. Tacton's capabilities make it ideal for companies seeking to improve sales operations and deliver a seamless customer experience.

Tacton Reviews

Average customer reviews & user sentiment summary for Tacton:

72 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Tacton reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Guided Selling: Instead of sifting through endless product options, users appreciate Tacton's ability to guide them towards the right solution by asking relevant questions and narrowing down choices based on their specific needs.
Visual Configuration: The platform's visual product configurator allows users to see their customized products come to life in real-time, providing a clear understanding of what they're getting and reducing the risk of errors or misunderstandings.
Streamlined Quoting: Generating quotes and proposals is a breeze with Tacton, as it automates calculations, ensures accuracy, and allows for easy customization to meet individual customer requirements.
Integration Capabilities: Tacton seamlessly integrates with existing CRM and ERP systems, eliminating the need for manual data entry and ensuring data consistency across platforms.

Cons

Steep Learning Curve: Users report that Tacton can be challenging to learn due to its complex configuration options and extensive feature set. The initial setup and ongoing maintenance often require specialized knowledge or external consultants, which can be a barrier for smaller businesses or those with limited IT resources.
Customization Challenges: While Tacton offers a high degree of customization, some users find the process to be cumbersome and time-consuming. Adapting the platform to specific business requirements may involve intricate configurations and coding, potentially leading to delays and increased implementation costs.
Integration Complexity: Integrating Tacton with existing CRM, ERP, or other enterprise systems can pose challenges due to the platform's intricate data structures and APIs. Ensuring seamless data flow and process synchronization between different systems may require significant technical expertise and ongoing maintenance.

Researcher's Summary:

Tacton has garnered positive feedback for its ability to handle complex product configurations and pricing rules, particularly in industries like manufacturing and engineering. Users appreciate the platform's flexibility and customization options, allowing them to tailor it to their specific needs. The ability to create and manage complex pricing models, including discounts, promotions, and bundles, is a significant advantage. Tacton's integration capabilities with other enterprise systems, such as CRM and ERP, streamline data flow and improve efficiency. Some users have noted that the initial setup and configuration process can be intricate, requiring careful planning and potentially additional support.

Compared to similar products, Tacton stands out for its robust configuration engine and ability to handle intricate product structures. Its strength lies in managing complex pricing rules and calculations, making it suitable for businesses with diverse product offerings and pricing strategies. While some users find the interface less intuitive than competitors, they acknowledge the platform's power and flexibility once mastered. Tacton's focus on configuration and pricing makes it ideal for companies with complex products and pricing models, particularly in industries like manufacturing, engineering, and high-tech. Its ability to streamline sales processes, improve quote accuracy, and reduce errors makes it a valuable tool for businesses seeking to enhance sales efficiency and customer satisfaction.

Key Features

Pricing Support: Set advanced pricing models with price lists and multiple currencies. Provides time-based service subscriptions.
Quoting: Create proposals, offers, product sheets and user guides in Word, Excel and PDF.
CAD Automation: Auto-generate 2D and 3D CAD drawings for customized product variants.
- Automatically update 3D CAD models after every change.
- Preview multiple results in the CPQ-front end.
- Create CAD documents with a single click.
- Supports formats like STEP, PDF, JPEG and Engineering BOM.
- Provides add-in for Product Model connection with CAD assembly within the system.
- Offers add-ins for Autodesk inventor, PTC Creo and SolidWorks.
- Map drawing without macros, tables or coding.
- Test individual mappings or entire configurations.
- Manage and store CAD documents in the cloud.
Product Configuration: Delivers error-free, constraint-based configurations for complex items and high user loads.
Visual Configuration: Showcase product portfolios through visual configuration and augmented reality.
- Customers can create personalized products or collaborate with sales reps.
- Configure layouts through the drag-and-drop module.
- Facilitates bi-directional communication in real time.
- Configure parametrically by using spatial rules.
- Enables 3D visualizations according to linear and HDR pipeline, dynamic lights, shadow effects and Physical Based Rendering.
- Supports live linking to vendor CPQ sessions via mobile app for iOS.
- Navigate faster through viewpoints.
- Integrate images in quotes.
- Include post-effects like SSAO, Bloom and temporal anti-aliasing.
- Supports browser plug-ins with WebGL.
- Provides a specialized C and M environment complying with exchange file formats like FBX, OBJ, JPG, HDR, PNG.
Integrations: Use open API to integrate with Salesforce, SAP CRM and ECC, Microsoft Dynamics, Enovia PLM, and e-commerce platforms.
Analytics: Uncover product, business and margin insights through the integrated analytical module. Gain an overview of bill of materials information, client needs, quote versions and sales cycles. Design region-, customer- and market-specific configurations, and reduce portfolio junk.
Omnichannel Sales: Deliver a uniform, personalized buying experience across direct, reseller and online channels. Provides guided selling, online configurations, customer self-service and multi-lingual support options.
Design Automation: Automatically generate configuration-specific 2D and 3D models within the CAD module through integrated design automation. Customize and update products with customer-centric add ons and intuitive rules. Available for Solidworks, AutoDesk, PTC Creo and Inventor.

Suite Support

Email: [email protected]. Log in to access the community portal.

Phone: +1 (312) 971-2254 for North American clients, available 8 a.m.— 6 p.m. CST. +46 8 410 244 30 for EU regions, 8 a.m.— 6 p.m. CET.

Training: The vendor provides in-person and remote classes on document generation, pricing, application configuration, basic training and more. Offers self-, consultant-, vendor- and partner-led implementation packages. Other resources include product updates, videos and webinars.

Tickets: Not specified.