Infor CPQ Reviews & Pricing

Key Features

• 2D and 3D Visualization: Create interactive 2D CAD drawings, 3D models and augmented reality experiences for complex products. Display product options and finished product models for potential customers. 
• Integration: Use API access and service-level integrations to optimize key sales points, order documentation and configuration processes. Sync the program to Oracle, Salesforce and Microsoft Dynamics for support in every process phase. 
• Price Management: Price configured products using an engine powered by in-built rules, models and logic. Define and maintain multiple price lists and pricing models. Add discounts, view margins and mark-ups and calculate tax rates for quotes or order summaries. 
• Quote Management: Streamline quote creation using customizable templates, auto-population and “favorite” quote lists. Consolidate input from multiple users with merged changes using the quote collaboration feature. Email quotes from the system, make quote line level price adjustments and view quote status. 
• Dashboards and Reporting: Create custom reports from scratch or modify pre-defined sample reports. Enhance data readability by visualizing custom, interactive charts. Access information and view KPIs easily from a customizable dashboard with multiple standard views and drill-down capabilities for every view. 
• Order Generation: Save time by converting price quotes to orders and using orders to automate manufacturing information like dynamic bills of materials and kitted packing instructions. 
• Collaboration Tools:  Send price quotes through selling channels to invite collaboration. Ensure projects stay on track with automated internal workflows for pricing and engineering. 
• AI Insights: Make better decisions with assistance from Infor Coleman AI on product configuration suggestions, pricing recommendations, discount guidance, automated cross-selling and quote performance analysis. 

Approach to Common Challenges

• Pricing Accuracy Errors: Infor CPQ automates calculations and validations, eliminating manual entry errors and ensuring consistency.
• Slow Quote Generation: Pre-configured templates, guided selling, and automation streamline the quoting process, reducing turnaround time.
• Product Data Inconsistency: A centralized product library with real-time updates ensures consistent and accurate product information across sales teams.
• Approval Workflow Bottlenecks: Configurable approval workflows automate routing and notifications, speeding up approvals and reducing delays.
• Limited Sales Rep Configurability: Role-based permissions and guided selling tools empower sales reps to configure complex products without IT intervention.
• Integration Issues: Pre-built connectors and APIs simplify integration with ERP, CRM, and other enterprise systems, ensuring data consistency.
• Reporting and Visibility Gaps: Robust reporting tools provide insights into sales performance, product trends, and pricing effectiveness.
• Customization Limitations: A low-code/no-code configuration platform enables customization of workflows, rules, and reports without extensive coding.

Cost Of Ownership

• Q: What are the different Infor CPQ pricing models?
  A: Infor CPQ utilizes a tiered pricing structure based on deployment options (cloud or on-premise) and user licenses. Cloud subscriptions typically involve annual fees per user, while on-premise solutions require upfront licensing costs alongside annual maintenance fees. Additional costs may involve implementation services, training, and ongoing support. Understanding your specific business needs, user volume, and preferred deployment method is crucial for selecting the most cost-effective plan. For example, a small company with limited users might find a cloud-based subscription model more affordable, while larger enterprises with complex requirements might benefit from the customization and control offered by an on-premise deployment.
• Q: Is there a free trial or demo available?
  A: Yes, Infor provides a free trial and demo to test the platform firsthand. This allows you to assess its suitability for your business needs and pricing concerns before committing. Evaluating features and user experience during the trial can help justify the investment and ensure the solution aligns with your expectations. Taking advantage of the free trial is highly recommended, especially for larger organizations or those considering complex configurations. Familiarizing yourself with the platform's capabilities and pricing structure within a trial environment can provide valuable insights and mitigate potential risks associated with implementation.
• Q: How do Infor CPQ costs compare to competitors?
  A: Infor CPQ generally falls within the mid-range price bracket compared to its competitors. However, the exact cost comparison depends on several factors, including the specific features selected, required integrations, and user volume. While Infor might offer a more comprehensive feature set than some competitors, simpler solutions might be available at lower costs. Carefully compare the functionalities and value propositions of different CPQ solutions, considering your specific needs and budget. Consulting with experienced professionals and utilizing comparison tools can provide valuable guidance in navigating the competitive landscape and selecting the most cost-effective option for your unique requirements.

Limitations

•  Limited out-of-the-box contract management capabilities. 
•  Certain customizations may need third-party assistance or complex coding. 
•  Training is basic and requires trial and error to optimize the solution. 

Suite Support

FAQ

• Q: How complex are product configurations in Infor CPQ?
  A: Infor CPQ caters to a wide range of complexity. It excels at handling intricate product structures with multiple options, variants, and dependencies. However, for simpler configurations, the interface might feel slightly more complex than necessary. Evaluating your specific product portfolio beforehand helps determine if its robust configuration capabilities align with your needs.
• Q: Does Infor CPQ integrate with other business systems?
  A: Yes, Infor CPQ offers pre-built connectors and APIs for seamless integration with various ERP, CRM, and other enterprise applications. This ensures data consistency across systems and streamlines workflows. However, the specific integrations available and their complexity might vary depending on your chosen deployment option and subscribed modules.
• Q: How customizable is Infor CPQ?
  A: Infor CPQ offers a degree of customization through its low-code/no-code configuration platform. Users can personalize workflows, rules, and reports without extensive coding. More complex customizations might require developer involvement. Understanding the level of customization needed for your specific processes is crucial before implementation.
• Q: How does Infor CPQ handle approval workflows?
  A: Infor CPQ provides configurable approval workflows with automated routing and notifications. This streamlines the approval process and reduces delays. The level of customization and complexity of workflows you can create depends on your chosen plan and configuration options. Assessing your approval requirements beforehand helps determine if Infor CPQ offers the necessary flexibility.
• Q: How does Infor CPQ compare to other CPQ solutions?
  A: Infor CPQ stands out for its robust configuration capabilities, strong visual quoting tools, and integration options. However, its pricing might be higher than some competitors, and its user interface might feel less intuitive for simpler configurations. Carefully comparing features, pricing, and user experience across different solutions is crucial for selecting the best fit for your specific needs and budget.