FPX Reviews & Pricing

by FPX | Founded 1983, Minneapolis, MN

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Overview Pricing Benefits Reviews Features

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What is FPX?

Industry Specialties: Manufacturing organizations

FPX is a cloud-based solution to configure quotations for manufacturing equipment. It offers a purpose-built selling engine, domain expertise, collaborative selling and quoting, rapid deployment, and fast ROI. Users can minimize sales cycles, create accurate orders and quotations, and increase operational efficiency. It extends a selling cloud, product selector, configuration and pricing, project management, and business intelligence. It caters to both fluid handling equipment and mechanical equipment.

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User Sentiment

Based on 61 reviews:

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FPX Pricing

Based on our most recent analysis, FPX pricing starts at $150 (Per User, Monthly).

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Starting From: $150
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

FPX is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for FPX:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

FPX Benefits and Insights

Why use FPX?

Key differentiators & advantages of FPX

Increased Sales Efficiency: FPX streamlines the quote-to-cash process, reducing the time sales teams spend on administrative tasks and allowing them to focus on closing deals.
Improved Accuracy: By automating complex pricing and configuration rules, FPX minimizes errors in quotes and orders, ensuring customers receive accurate information every time.
Enhanced Customer Experience: With faster response times and precise quotes, customers enjoy a smoother and more reliable purchasing process, leading to higher satisfaction and loyalty.
Scalability: FPX supports businesses as they grow, handling increased volumes of transactions and more complex product configurations without compromising performance.
Data-Driven Insights: The software provides valuable analytics and reporting capabilities, helping businesses make informed decisions based on real-time data.
Seamless Integration: FPX integrates with existing CRM and ERP systems, ensuring a cohesive workflow and eliminating data silos across the organization.
Reduced Training Time: The intuitive user interface of FPX shortens the learning curve for new users, enabling quicker adoption and productivity.
Customization: FPX allows for tailored configurations to meet specific business needs, ensuring the software aligns perfectly with unique operational requirements.
Regulatory Compliance: The software helps businesses adhere to industry regulations by maintaining accurate records and automating compliance-related tasks.
Cost Savings: By reducing manual errors and streamlining processes, FPX lowers operational costs and increases overall profitability.

Industry Expertise

FPX specializes in providing industry expertise for manufacturing, high-tech, and financial services sectors. It is best suited for companies within these industries that require robust solutions to streamline complex sales processes, enhance operational efficiency, and improve customer experiences. FPX's deep understanding of these sectors allows it to offer tailored solutions that address specific industry challenges, making it an ideal choice for businesses looking to optimize their sales and quoting processes.

FPX Reviews

Average customer reviews & user sentiment summary for FPX:

61 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of FPX reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Fast onboarding: Users report anecdotally that they were able to implement and start using FPX quickly.
Ease of use: FPX is generally perceived as user-friendly and easy to navigate, even for non-technical users.
Improved quote accuracy: Users appreciate that FPX helps reduce errors in quotes, which saves time and improves customer satisfaction.

Cons

Complex Approval Processes: Users have expressed frustration over FPX's intricate approval workflows, finding them cumbersome and time-consuming, particularly for businesses with straightforward approval needs.
Reporting Limitations: FPX has received criticism for its reporting functionality, with users citing limitations in generating customized reports or extracting specific data points, making it challenging to gain comprehensive insights from sales and CPQ processes.
Occasional Performance Issues: Some users have reported occasional slow loading times or system lag within FPX, particularly during periods of high data volume or complex configurations, impacting the overall efficiency of quote-to-cash cycles.

Researcher's Summary:

User reviews from the past year paint a somewhat mixed picture. FPX, particularly its Intelliquip CPQ, garners praise for its robust capabilities tailored to the intricate needs of manufacturers, especially those dealing with complex, engineer-to-order products and extended B2B sales cycles. Users specifically appreciate its strength in streamlining the quoting process for configurable products, a pain point FPX seems to address well. One user lauded FPX for enabling their sales team to generate accurate quotes with detailed configurations, replacing error-prone manual processes that often led to costly mistakes. However, while FPX excels in handling complex manufacturing scenarios, some users find its interface less intuitive than some newer, more visually driven CPQ solutions in the market. This complexity could pose a steeper learning curve for some users, especially those accustomed to more modern user experiences. FPX seems most suited for established manufacturers, particularly those with intricate products and sales processes that demand a high degree of configurability. Smaller businesses, or those with simpler sales cycles, might find FPX's robust feature set overkill and its interface daunting.

Key Features

Smart Product Selection: Ensure quick, error-free and guided product selection based on specific service conditions and limited requirements. Provides elaborate data sheets, performance graphs and solutions according to equipment types, efficiency and size.
Configurations: Configure the complex, catalog and engineered products such as OEMs, pumps, compressors, distributors, motors and more. Quickly generate datasheets, proposals and 2D or 3D drawings. Enables languages, cultures and time zone adaptations.
Pricing: Streamline lead-to-order processes with optimal costing solutions. Calculate and test pricing in tandem with rules, constraints, discounts and commissions and convert it into the required currencies. Develop personalized price sheets, material bills and more.
Project and Quote Management: Access existing and in-flight product configurations and projects in a consolidated hub. Easily replicate orders by saving product selections and proposals. Create accurate quotes using required data and brand-specific cover letters and brochures. Assign automated role-based permissions for higher security.
Business Intelligence: Observe business and sales forecasts, analyze customer behavior, track seller activities and identify market trends by capturing product journeys across multiple touchpoints.
- Analytics: Make data-driven decisions through a customized digital dashboard.
- Intelligent Sales: Access real-time information, find missed opportunities, measure efficiency and compare individual and team performance. Align strategies based on uncovered trends.
- Data Collection: Remove duplicate entries by collecting and updating data in real time.
Integrations: Leverage integrations with existing CRMs, ERPs and pricing models.

Suite Support

A dedicated news section on the vendor website offers details on upcoming workshops, webinars and product-related information. Contact the vendor via the live chat widget or fill out specifics on the website.

Email: Not specified.

Phone: No specific support line is specified. Contact (866) 826-6344 for general inquiries.

Training: A dedicated learning portal offers tailored modules like online courses, technical guides and real-life and team-based scenarios. Provides flexible training options, including in-person, virtual and self-paced training. The vendor also delivers almost 200 classes and exercises with certifications to practically implement technical skills. Access the consolidated documentation site for developer tools, quote consoles, integration guides, workflow consoles and more.

Tickets: Log in to access ticket support.