Conga CPQ Reviews & Pricing

by Conga | Founded 2006, San Mateo, CA

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Overview Pricing Benefits Reviews Features

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What is Conga CPQ?

Industry Specialties: Sales

Conga CPQ is a cloud-based software designed to help businesses streamline their sales process, particularly for those dealing with complex products or services. It provides a centralized platform for creating, managing, and tracking quotes, enabling sales teams to configure products, generate proposals, and manage pricing with greater efficiency and accuracy. Conga CPQ offers a range of features such as guided selling, product configuration, pricing optimization, and subscription management, all aimed at improving sales effectiveness and customer satisfaction.

Users have reported benefits like increased sales, reduced costs, and improved customer satisfaction. The software's ability to handle complex quotes and automate tasks has been particularly well-received. Some users have noted that the initial setup and learning curve can be challenging, but the overall experience is positive. Pricing for Conga CPQ is typically subscription-based and varies depending on the specific features and number of users required.

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Conga CPQ Pricing

Based on our most recent analysis, Conga CPQ pricing starts at $35 (Per User, Monthly).

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Starting From: $35
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Conga CPQ is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Conga CPQ:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Conga CPQ Benefits and Insights

Why use Conga CPQ?

Key differentiators & advantages of Conga CPQ

Increased Quote Accuracy: Conga CPQ helps eliminate errors in quotes by automating the quoting process, ensuring that all necessary information is included and calculations are correct. This leads to fewer pricing discrepancies and improved customer satisfaction.
Improved Sales Productivity: By automating tasks such as product configuration, pricing, and quote generation, Conga CPQ frees up sales reps' time so they can focus on building relationships and closing deals. This can lead to increased sales productivity and revenue.
Faster Sales Cycles: Conga CPQ helps accelerate the sales cycle by streamlining the quoting process and making it easier for customers to understand and approve quotes. This can lead to shorter sales cycles and faster revenue recognition.
Enhanced Customer Experience: Conga CPQ helps improve the customer experience by providing a more efficient and transparent quoting process. Customers can easily see what they are being quoted for and can make informed decisions about their purchases.
Reduced Costs: By automating tasks and reducing errors, Conga CPQ can help businesses save money on administrative costs and improve their bottom line.

Synopsis of User Ratings and Reviews

Based on an aggregate of Conga CPQ reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Quote Generation: Conga CPQ helps sales teams generate accurate quotes quickly, eliminating the need for manual calculations and reducing errors. This leads to a more efficient sales process and faster deal closures.
Improved Accuracy: The system ensures that quotes are consistent and comply with company policies, minimizing the risk of costly mistakes. This is particularly important for businesses with complex pricing structures or product configurations.
Enhanced Collaboration: Conga CPQ facilitates collaboration between sales, finance, and legal teams, ensuring everyone is on the same page regarding pricing and approvals. This can help to avoid delays and misunderstandings.
Increased Sales Productivity: By automating many of the tasks involved in the quoting process, Conga CPQ frees up sales reps to focus on building relationships and closing deals. This can lead to increased sales productivity and revenue growth.

Cons

Clunky UI: Users often find Conga's interface to be outdated and cumbersome, making navigation and daily tasks unnecessarily complex.
Customization Challenges: Implementing custom solutions or integrations can be difficult due to limitations within the platform, often requiring extensive workarounds.
Reporting Limitations: Generating reports with specific data points or visualizations can be challenging, hindering data analysis and insights.
Quote Accuracy Issues: Some users report instances of inaccurate quotes being generated, leading to potential errors in pricing and proposals.

Researcher's Summary:

Conga CPQ receives praise for its ability to streamline the quoting process, saving users time and reducing errors. The platform's flexibility and customizability are also highlighted as strengths, allowing businesses to tailor the software to their specific needs and workflows. Users appreciate the ability to create complex pricing rules and product configurations, ensuring accurate quotes and proposals. Conga CPQ's integration with Salesforce is another advantage, providing a seamless experience for users of both platforms.

However, some users note that Conga CPQ can have a steep learning curve, particularly for those new to CPQ software. The platform's complexity, while offering flexibility, can also make it challenging for some users to navigate and fully utilize its features. Additionally, some users mention occasional performance issues and glitches, which can disrupt workflows.

Conga CPQ is well-suited for medium to large businesses with complex quoting needs. Its robust features and customization options make it a powerful tool for organizations that require a high degree of control and flexibility over their quoting process. The platform's integration with Salesforce also makes it an ideal choice for businesses already using Salesforce CRM.

Key Features

Fast Processing: Complete functions and process data more efficiently using the integrated TurboEngines.
Accessible Administrative Features: Operate administrative features using a user-friendly interface. Make detail execution easier with accessible administration structures guided by clicks instead of code.
Advanced Pricing Features: Process multiple data sets and compute complex and individual pricing requirements using AI.
Single Data Model: Keep centralized data in one place to ensure that orders, invoices and revenue match. Minimize redundancies and create comprehensive quotes through the data model’s intelligent engine.
Varied Sales Models: Calculate price quotes for products requiring different payment methods, such as subscriptions, services and one-time purchases.
Quick Quotes: Receive fast and accurate configured quotes using AI and machine learning.
Unlimited Attributes: Customize the CPQ process as much as needed with unlimited attributes provided for configuration.