Solver Reviews & Pricing

by Solver | Founded 1996, Los Angeles, CA

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Overview Pricing Benefits Reviews Features

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What is Solver?

Industry Specialties: Serves all industries

Solver BI360 is a corporate performance management suite that assists organizations in reporting, data warehousing, dashboarding and analysis, and budgeting and forecasting. Deployable either on-premise or in the cloud, it integrates with many data sources, including accounting, ERP and CRM. It pulls data from a multitude of data sources and enables report designing from within Excel itself, boosting productivity and accelerating decision-making processes.

It caters to growth-focused organizations, from small businesses to large enterprises, and serves customers across the globe with its teams located in North America, Latin America, Africa, the Asia Pacific and Europe.

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User Sentiment

Based on 210 reviews:

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Solver Pricing

Based on our most recent analysis, Solver pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Monthly, Quote-based
Free Trial: Yes, Request for Free

Training Resources

Solver is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Solver:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Solver Benefits and Insights

Why use Solver?

Key differentiators & advantages of Solver

Budget for the Future: A planning tool for revenue and cost control, it gives leaders the ability to manage financial expectations and estimate financial outcomes based on past data.
Faster, Better Decisions: Get critical insights and make well-informed business decisions — save time with automated reporting and budgeting.
User-Friendly: Powerful self-service reporting capabilities with drag-and-drop simplicity and a familiar Excel-based interface — minimal training needed.
Quick Time to Value: Start reporting and data analysis as quickly as possible after deployment with an involved onboarding process and ease of use.
Scalability: Designed to scale as businesses grow, with custom tools to adjust features per needs.
Streamlined BI: Track KPIs and show real-time insights with powerful reports through data consolidation across the organization.
Increases Team Communication: Collaborate seamlessly across the organization through comments, automated workflow tasks and email updates.
Robust Support: With offices in over a dozen global locations, diverse support offerings including consulting services, a wide variety of training options and resources as well as a dedicated tech support team are available.
Access Templates On-The-Go: Writes back to the BI360 database from a web browser through Web Budgeting. Configure the report’s data mappings in Report Designer and access budgeting templates from any computer with an Internet connection.

Industry Expertise

Solver provides solutions for many industries, citing applications in retail, the financial sector, healthcare, government, education, insurance, manufacturing and distribution, nonprofits, hospitality, media, real estate and more.

Solver Reviews

Average customer reviews & user sentiment summary for Solver:

210 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Solver reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: All users who discuss ease of use say that the tool is intuitive and enables seamless report creation.
Collaboration: All users who mention its sharing capabilities say that automated report scheduling helps in consistently sharing insights across the organization.
Support: All users who review support say that they are friendly and knowledgeable.
Functionality: Citing its scalability and customization options, approximately 71% of users say that it helps streamline reporting with its custom templates, flexible layouts and powerful calculations.

Cons

Implementation: All users who mention set up say that it is complex and time-consuming.
Cost: As a commercial solver, Solver may be cost-prohibitive, especially for smaller companies or individual users, potentially making open-source alternatives more appealing.
Learning Curve: Solver might require a significant time investment to learn, especially for users unfamiliar with optimization modeling or specific programming languages, potentially impacting project timelines.

Researcher's Summary:

Solver is an enterprise performance management solution that enables easy dashboarding, reporting, planning and data management through its various modules. All users who mention ease of use say that it is user-friendly and does not require programming skills to create custom reports. All users who mention support say that they are responsive and knowledgeable. All users who comment on collaboration say that the capability to schedule report sharing helps in collective insight and improved decision-making. Around 71% of users who review functionality say that it is flexible and integrates seamlessly with Excel to enable easy reporting.

On the flip side, all users who mention set up say that deployment is difficult and complex. Almost half of the users who review adoption say that there is a definite learning curve and it takes time to learn to set up the reporting templates. Some users who discuss functionality say that it has too many features, which make it a complex tool to learn.

In summary, Solver is a performance and data management tool that supplements Microsoft Excel’s capabilities with enhanced reporting, budgeting and forecasting, and integrates with Power BI for data dashboarding.

Key Features

Web Portal: Export data to PDF and Excel files as needed. Centralizes the user experience in a versatile Excel-based web portal.
Data Integrations: Connects to a broad spectrum of data sources out-of-the-box, including direct integration with Microsoft Power BI. Integrates with popular ERP and CRM systems like Microsoft Dynamics, Google Analytics, QuickBooks, Sage, Salesforce and SAP Business. It can import information from any SQL database and .CSV file.
Hybrid Solution: Deploys in the cloud or on-premise with automatic updates. Provides customers with real-time cloud reporting for on-premise systems.
Ad-hoc Reporting: Easily build and run live reports on demand with pre-built formulas and drag-and-drop wizards through the Composer module. Connects to the BI360 Designer to convert a query into a fully formatted Excel report template.
Excel Add-in: Provides reporting, budgeting and dashboard functionalities through a ribbon on the interface from within Microsoft Excel.
Budgeting and Planning: Faster, more concise budgeting and finance forecasting at any level of detail with automatic budget spreading, unlimited budget versions, allocations, budget templates and what-if analysis.
Workflow: Set up deadlines for data submissions and control end-user permissions. Monitor submission statuses and automatically assign tasks to team members.
Dashboards via Power BI: Design interactive KPI-based dashboard visualizations and embedded charts.
Data Warehouse: Easily view and combine data in any way as needed through multi-source consolidation, currency exchange calculations and module customization.
Mobile-Friendly: The vendor provides mobile apps for Apple and Android-based devices.

Limitations

Some of the product limitations include:

Doesn’t offer a free trial, only a Proof-of-Concept (POC)

Suite Support

Before emailing support, go through the self-help resources for issue resolution and answers to queries available on the vendor’s website that include a visual tour of the product suite, videos, webinars, whitepapers and community content.

Subscribe to a paid plan for access to user guides, step-by-step troubleshooting solutions and free product add-ons. Get access to dedicated technical support and product downloads.

Support hours are Monday through Friday from 7 a.m. to 5 p.m. PST.

Email: [email protected].

Phone: Call (310) 691-5300 extension 3.

Training: Attend instructor-led training courses, onsite or virtually. Or, subscribe to self-paced training courses on the eLearning platform, which feature videos, downloadable PDFs, quizzes, template samples and more. Join the Solver Academy to get certified in report design.

Tickets: Submit a support request from the Support page.