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#9

ShareFile is ranked #9 on the top 10 Content Collaboration Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

ShareFile Pricing

Based on our most recent analysis, ShareFile pricing starts at $16 (Per User, Monthly).

Price
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Starting From
$16
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

ShareFile is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ShareFile:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ShareFile Benefits and Insights

Why use ShareFile?

Key differentiators & advantages of ShareFile

  • Enhanced Security: ShareFile employs robust encryption protocols, ensuring that sensitive business data remains protected during transfers and storage.
  • Improved Collaboration: Teams can easily share files and folders, facilitating seamless collaboration on projects regardless of geographical location.
  • Streamlined Workflow: Automated workflows and approval processes reduce administrative overhead, allowing employees to focus on core tasks.
  • Remote Access: Users can access files from any device with an internet connection, providing flexibility for remote work and on-the-go productivity.
  • Regulatory Compliance: ShareFile helps businesses comply with industry regulations such as HIPAA and GDPR by providing secure file sharing and storage solutions.
  • Customizable Permissions: Administrators can set granular permissions, ensuring that only authorized personnel have access to specific files and folders.
  • Audit Trails: Detailed audit logs track file access and modifications, providing transparency and accountability for all file-related activities.
  • Large File Transfers: ShareFile supports the transfer of large files that are often too big for email, eliminating the need for physical media or third-party services.
  • Integration Capabilities: The platform integrates with popular business tools like Microsoft Office and Outlook, enhancing productivity by streamlining file management within existing workflows.
  • Cost Efficiency: By reducing the need for physical storage and minimizing the risk of data breaches, ShareFile can lead to significant cost savings for businesses.

Industry Expertise

ShareFile is particularly well-suited for businesses in highly regulated industries like accounting, finance, insurance, healthcare, and law, as it helps them meet compliance requirements and securely share sensitive documents with clients and partners.

Synopsis of User Ratings and Reviews

Based on an aggregate of ShareFile reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Robust Security: ShareFile safeguards your sensitive business files using top-tier encryption for both file storage and transfers.
  • User-Friendly Interface: ShareFile's intuitive design makes it easy for all users to navigate and share files, regardless of their technical expertise.
  • Seamless Integrations: Boost your team's productivity with ShareFile's integrations into popular platforms like Microsoft Office 365, streamlining workflows and data access.
  • Reliable Performance: ShareFile is known for its dependable uptime and efficient file handling, even for large file uploads and downloads.
  • Granular Control and Customization: Maintain tight control over your data with ShareFile's customizable permission settings, allowing you to define access levels and workflows for individual users and teams.

Cons

  • Limited Mobile App: Some features are only available on the desktop version, potentially causing inconvenience for users who are on-the-go.
  • Performance Hiccups: Slow performance and occasional crashes have been reported, especially when working with large files, impacting user productivity and experience.
  • Outdated Interface: A few users have mentioned that the user interface feels outdated and lacks some functionality compared to its competitors, which might make it less appealing to some users.

Researcher's Summary:

Can you file this software under "must-have" or "pass"? ShareFile is a robust file sharing and storage solution designed for businesses that prioritize security and streamlined collaboration. Users consistently praise its robust security features, such as end-to-end encryption, two-factor authentication, and customizable security policies, making it a top choice for organizations handling sensitive data. The platform's ability to integrate with existing business systems, like Office 365, further enhances its appeal for workflow optimization.

However, some users have reported that ShareFile can feel a bit sluggish, especially when dealing with large files or reports. A few users also mentioned that the platform's interface, while generally considered intuitive, could benefit from a design refresh to feel more modern. While these drawbacks exist, they are overshadowed by ShareFile's strengths in security and integration, making it a powerful tool for businesses.

ShareFile's focus on security and compliance makes it particularly well-suited for industries with stringent regulatory requirements, such as healthcare or finance. Its custom branding options also make it a compelling choice for businesses that prioritize brand consistency in their client-facing interactions. Overall, ShareFile is a solid option for businesses seeking a secure and feature-rich file sharing and storage solution, particularly those in highly regulated industries or those who value a strong brand presence.

Key Features

Notable ShareFile features include:

  • Secure File Sharing: ShareFile ensures that files are shared securely with encryption both in transit and at rest.
  • Customizable User Permissions: Administrators can set specific access levels for different users, ensuring that sensitive information is only accessible to authorized personnel.
  • File Versioning: Keep track of changes with automatic version control, allowing users to revert to previous versions if needed.
  • Mobile Access: Access and manage files from any device with dedicated mobile apps for iOS and Android.
  • Integration with Third-Party Apps: Seamlessly integrate with popular business tools like Microsoft Office 365, Outlook, and Google Workspace.
  • Client Portal: Provide clients with a secure, branded portal for easy file exchange and collaboration.
  • e-Signature Capabilities: Streamline document signing processes with built-in e-signature functionality.
  • Data Loss Prevention (DLP): Protect sensitive information with advanced DLP features that prevent unauthorized sharing or leakage.
  • Granular Reporting: Generate detailed reports on file access, sharing activities, and user actions for compliance and auditing purposes.
  • Large File Transfer: Easily send large files up to 100 GB without the need for FTP or other cumbersome methods.
  • Custom Branding: Customize the ShareFile interface with your company’s logo and colors to maintain brand consistency.
  • Two-Factor Authentication (2FA): Enhance security with 2FA, requiring users to verify their identity through an additional method.
  • Offline Access: Download files for offline access, ensuring productivity even without an internet connection.
  • Automated Workflows: Create and manage automated workflows to streamline repetitive tasks and improve efficiency.
  • Advanced Search: Quickly locate files and folders with powerful search capabilities, including metadata and content search.
  • Compliance Support: Meet industry-specific compliance requirements such as HIPAA, GDPR, and FINRA with robust security and privacy features.
  • Real-Time Collaboration: Collaborate on documents in real-time with co-editing features, reducing the need for back-and-forth emails.
  • Audit Trails: Maintain comprehensive audit trails to track all file activities and ensure accountability.
  • Custom Workspaces: Create dedicated workspaces for different projects or teams, facilitating organized collaboration.
  • API Access: Utilize ShareFile’s API for custom integrations and to extend functionality to meet specific business needs.
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