SAMPro Enterprise Reviews & Pricing

by Data-Basics | Founded 1974, Bedford, OH

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What is SAMPro Enterprise?

Industry Specialties: Service, construction management

SAMPro Enterprise, by Data-Basics Inc., is an end-to-end integrated field service and construction module that automates and streamlines field operations while increasing revenue and lowering costs. It offers contractors workspaces to accommodate all of their daily processes in a single package. It has management functions and analytics to improve business efficiency and increase profits.

It eliminates compatibility issues and creates a single-source module for contractors. It ties multiple aspects of the user's service and management tasks into a single package.

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User Sentiment i

Based on 5 reviews:

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#36

SAMPro Enterprise is ranked #36 in the Construction Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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SAMPro Enterprise Pricing

Based on our most recent analysis, SAMPro Enterprise pricing starts at $999 (Per User, Annually).

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Starting From: $999
Pricing Model: Per User, Annually
Free Trial: Yes, Request for Free

Training Resources

SAMPro Enterprise is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SAMPro Enterprise:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SAMPro Enterprise Benefits and Insights

Why use SAMPro Enterprise?

Key differentiators & advantages of SAMPro Enterprise

User-Defined Dashboards: The dashboard is equipped with a panoramic view of every project. It also gives users one-click access to exact data for accountability and financial reporting.
Streamlined Job Forecasting: It is equipped with job forecasting for better project management. It also tracks and manages work-in-progress projects.
Daily Field Reports: Its dashboard supports daily field reports for better decision making.
Improved Communication: SAMPro Enterprise helps streamline the entire construction process with included real-time communication boosting features.
Touchscreen Friendly: Users can leverage touchscreen features to quickly enter in project details.
Improved Scheduling: It includes scheduling to maintain better standards of service. It has a specialized service dispatch feature for improved resource management that streamlines processes by highlighting work orders requiring supervision.
Call Board: It allows users to enter new customer details or retrieve existing client history and data. It has customizable call scripts for every piece of equipment.

Industry Expertise

SAMPro Enterprise has features like customizable web portals and a wide range of mobile applications. It enables communication with clients, technicians, managers, vendors and subcontractors in real time. This helps keep field teams informed and streamline the flow of information to users’ back offices.

SAMPro Enterprise Reviews

Average customer reviews & user sentiment summary for SAMPro Enterprise:

5 reviews

92%

of users would recommend this product

SAMPro Enterprise has a 'excellent' User Satisfaction Rating of 92% when considering 5 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of SAMPro Enterprise reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Improved Collaboration: SAMPro Enterprise facilitates seamless communication and coordination among project stakeholders, including architects, engineers, contractors, and clients. The platform's centralized hub for project information, documentation, and communication tools streamlines workflows and reduces miscommunication.
Enhanced Project Visibility: Real-time project dashboards and reporting tools provide comprehensive insights into project progress, budgets, and potential risks. This enhanced visibility enables proactive decision-making and timely interventions to keep projects on track and within budget.
Streamlined Document Management: SAMPro Enterprise offers a robust document management system that simplifies the organization, storage, and retrieval of project documents. Version control features ensure that all stakeholders have access to the latest information, reducing errors and rework.
Efficient Cost Control: The platform's cost management tools enable accurate budgeting, expense tracking, and forecasting. This helps construction firms optimize resource allocation, identify cost-saving opportunities, and improve overall project profitability.

Cons

Steep Learning Curve: The software's extensive features and functionalities can be overwhelming for new users, requiring significant time investment to learn and navigate effectively.
Customization Challenges: Adapting the software to specific workflows or unique project requirements can be complex and may necessitate advanced technical expertise or reliance on external consultants.
Integration Limitations: Seamless integration with existing software ecosystems or third-party applications can pose challenges, potentially leading to data silos and hindering efficient information exchange.
Mobile Accessibility: Limited mobile functionality or a suboptimal mobile experience can restrict accessibility and hinder productivity for field teams or professionals on the go.
Cost Considerations: The pricing structure, particularly for larger enterprises or projects with extensive user bases, may be perceived as a significant investment, requiring careful cost-benefit analysis.

Researcher's Summary:

SAMPro Enterprise has garnered positive feedback for its comprehensive project management capabilities, particularly in the realm of construction. Users appreciate its ability to streamline complex workflows, enhance collaboration among team members, and provide real-time insights into project progress. Its robust scheduling tools, budget tracking features, and document management system have been highlighted as key strengths, enabling construction professionals to maintain better control over their projects. However, some users have noted that the software's interface can be overwhelming for new users due to its extensive functionality.

Compared to competitors like Procore and PlanGrid, SAMPro Enterprise distinguishes itself through its advanced analytics and reporting capabilities. Users have found these features invaluable for identifying potential risks, optimizing resource allocation, and making data-driven decisions. Additionally, SAMPro Enterprise's integration with building information modeling (BIM) software has been praised for its ability to enhance collaboration between design and construction teams.

Overall, SAMPro Enterprise is well-suited for large construction firms and complex projects that require a high degree of coordination and control. Its comprehensive feature set, advanced analytics, and BIM integration make it a powerful tool for managing all aspects of the construction process. However, its complexity may pose a challenge for smaller firms or those with less experience in using project management software.

Key Features

Field Service: SAMPro Enterprise offers a configurable field service management solution. It can be configured per the users’ service expertise, location needs, number of employees and market differentiation to produce high ROI.
Change Order Requests: SAMPro Enterprise includes change order requests. Requests can be deleted from the original scope of a project.
Construction Management: It helps users organize and automate various construction processes, materials, subcontractors and labor teams.
Construction and Service Accounting: SAMPro Enterprise offers an enterprise-level accounting suite that handles tasks such as accounts payable and receivable, job costing, general ledger, invoicing, payroll and document management.
Inventory Management: It provides real-time access to inventory, helping avoid storage, management and other costs involved with excess inventory. Users can view stock status by location, vendors, pricing and more.
Document Management: It captures, manages, stores securely and distributes unlimited amounts of data. Users can attach PDFs, Word documents and photos to the records.
Business Analytics: The software is integrated with analytics so that management can make more informed decisions. There is no limit on how many key performance indicators users can track. It offers multi-level and multi-company analytics and gives access to reports with just one click.
CRM Software: SAMPro Enterprise gives the sales team access to customer transactions and interactions. Users can view pending orders, service issues and overdue invoices.

Limitations:

As of the writing of this review, these limitations are accurate:

It does not support Apple operating systems

Suite Support

Data-Basics, Inc. offers many online training and support tools to assist customers before, during and after implementation. It also has a user forum where users can crowdsource information.

Email: Users can email [email protected] for sales.

Phone: Customers can contact Data-Basics at (800) 837-7574 for technical and non-technical questions regarding the support of current products.

Training: Data-Basics has an in-house support and software development team and provides users with interactive guides, printable training manuals and Powerpoint presentations. Data-Basics has a support team with specialists and developers for live support. Users may request on-site training by calling support.

Tickets: Data-Basics customers can create service requests by filling out a contact form on the website.