Zoom Workplace Reviews & Pricing

by Zoom Video Communications, Inc. | Founded 2011, San Jose, California

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Overview Pricing Benefits Reviews Features

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What is Zoom Workplace?

Industry Specialties: Education, Healthcare, Government, Financial Services, Retail, Manufacturing.

Zoom Workplace is a comprehensive software solution designed to enhance collaboration and streamline task management. It integrates various tools to facilitate seamless communication, project coordination, and document sharing among team members. This platform is particularly well-suited for businesses of all sizes that prioritize efficient teamwork and remote collaboration. Its intuitive interface and robust features make it ideal for organizations looking to improve productivity and maintain cohesive workflows.

Key benefits of Zoom Workplace include real-time collaboration, easy file sharing, and advanced project tracking capabilities. Popular features encompass video conferencing, chat functions, and integrated task management, all of which contribute to a more connected and productive work environment. Users often praise its user-friendly design and reliable performance, which stand out in comparison to similar products.

Pricing for Zoom Workplace can vary based on the number of users and specific needs of the organization. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.

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User Sentiment

Based on 75416 reviews:

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Zoom Workplace Pricing

Based on our most recent analysis, Zoom Workplace pricing starts at $13 (Per User, Monthly, Freemium).

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Starting From: $13.32
Pricing Model: Per User, Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Zoom Workplace is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Zoom Workplace:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Zoom Workplace Benefits and Insights

Why use Zoom Workplace?

Key differentiators & advantages of Zoom Workplace

Enhanced Collaboration: Facilitates seamless teamwork through real-time document sharing and editing, ensuring everyone stays on the same page.
Increased Productivity: Streamlines workflows by integrating with popular productivity tools like Slack and Trello, reducing the need to switch between applications.
Remote Accessibility: Allows team members to access workspaces from anywhere, promoting flexibility and supporting remote work initiatives.
Improved Communication: Offers high-quality video conferencing and chat features, making it easier to hold effective meetings and discussions.
Time Management: Includes scheduling tools that help organize meetings and deadlines, ensuring efficient use of time and resources.
Data Security: Employs robust encryption and compliance measures to protect sensitive information, giving peace of mind to users.
Scalability: Adapts to the needs of growing teams and organizations, providing scalable solutions that evolve with your business.
Cost Efficiency: Reduces travel and operational costs by enabling virtual meetings and remote collaboration, leading to significant savings.
Customizable Workflows: Allows for the creation of tailored workflows that match specific project requirements, enhancing efficiency and effectiveness.
Employee Engagement: Encourages active participation and engagement through interactive features like polls and Q&A sessions during meetings.

Industry Expertise

Zoom Workplace is a collaboration platform that aims to provide a comprehensive suite for productivity and communication. It is best suited for businesses that need a platform that can handle a variety of tasks, including video conferencing, chat, phone, whiteboards, and documents. It is particularly well-suited for businesses that are looking for an AI-powered solution to help them streamline their workflows and improve their productivity.

Zoom Workplace Reviews

Average customer reviews & user sentiment summary for Zoom Workplace:

75416 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Zoom Workplace reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

AI-Powered Assistance: Zoom Workplace provides an AI Companion that can help with tasks like writing emails, summarizing meetings, and brainstorming ideas.
Centralized Collaboration: The platform combines various tools like video meetings, team chat, and file sharing, eliminating the need for multiple applications.
Enhanced Meeting Experience: Features like multi-speaker view, continuous meeting chat, and document collaboration improve the quality and effectiveness of virtual meetings.
Streamlined Workflows: Integration with popular productivity tools like calendar apps and project management software helps streamline tasks and manage meetings efficiently.

Cons

AI Summaries: Users report occasional issues with the accuracy and reliability of AI-generated summaries.
Update Notifications: Some users have expressed a desire for clearer communication and more noticeable notifications regarding platform updates.
Text Messaging Limitations: Zoom Workplace lacks a built-in feature for sending text messages directly within the platform, which can be inconvenient for users who prefer to keep communication consolidated.
Chat Thread Management: Navigating and managing chat threads within Zoom Workplace can become cumbersome and difficult to follow, especially in conversations with numerous messages or participants.

Researcher's Summary:

Can Zoom Workplace help teams reach peak productivity, or will it leave them feeling zoomed out? User reviews from the last year suggest that Zoom Workplace is a powerful tool for businesses looking to streamline communication and collaboration, particularly those already familiar with the Zoom ecosystem. Users rave about its intuitive interface, robust video conferencing capabilities, and seamless integration with other Zoom products. For instance, one user praised the platform's ability to handle large meetings with up to 1,000 participants without a hitch, a feature unmatched by some competitors like Microsoft Teams.

However, while Zoom Workplace excels in video conferencing and AI-driven features like the AI Companion, some users point out that its document collaboration features may not be as comprehensive as those offered by competitors like Microsoft 365 or Google Workspace. This suggests that Zoom Workplace might be best suited for businesses that heavily rely on video conferencing and communication tools, rather than those needing extensive document collaboration features.

In essence, Zoom Workplace is like a well-equipped conference room – perfect for meetings and presentations, but you might need to look elsewhere for a comprehensive office suite. It's a strong contender for businesses prioritizing seamless communication and video conferencing, especially those already integrated into the Zoom ecosystem.

Key Features

Notable Zoom Workplace features include:

Video Conferencing: High-definition video meetings with up to 1,000 participants.
Screen Sharing: Share your entire screen or specific applications during meetings.
Breakout Rooms: Split your meeting into up to 50 separate sessions for focused discussions.
Virtual Backgrounds: Customize your background with images or videos to maintain privacy or add a professional touch.
Meeting Recording: Record meetings locally or to the cloud for future reference and sharing.
Chat Functionality: Real-time messaging with file sharing, emojis, and searchable history.
Webinars: Host webinars with up to 10,000 attendees, featuring Q&A, polling, and attendee engagement tools.
Integration with Calendar Systems: Seamlessly schedule and join meetings through integrations with Google Calendar, Outlook, and more.
Security Features: End-to-end encryption, waiting rooms, and password protection to ensure secure meetings.
Whiteboarding: Collaborative whiteboard tools for brainstorming and visual collaboration during meetings.
Mobile Accessibility: Full-featured mobile apps for iOS and Android, allowing you to join meetings on the go.
Zoom Rooms: Hardware solutions for conference rooms, enabling seamless integration with Zoom software.
Transcription Services: Automatic transcription of recorded meetings for easy review and documentation.
Polling and Q&A: Engage participants with live polls and Q&A sessions during webinars and meetings.
Third-Party Integrations: Connect with popular tools like Slack, Salesforce, and Microsoft Teams for enhanced productivity.
Customizable User Interface: Tailor the meeting interface to suit your preferences and workflow.
Analytics and Reporting: Detailed usage reports and analytics to track meeting metrics and participant engagement.
Live Streaming: Stream meetings and webinars to platforms like YouTube and Facebook Live for broader reach.
Personal Meeting ID: Create a unique, reusable meeting ID for recurring meetings and easy access.
Multi-Language Support: Interface and support available in multiple languages to cater to a global audience.