Miro Reviews & Pricing

by Miro | Founded 2011, Amsterdam, Netherlands

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Overview Pricing Benefits Reviews Features

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What is Miro?

Industry Specialties: Serves all industries

Miro is a visual collaboration platform designed to enhance creativity and innovation in teams of all sizes and types. This cloud-based tool functions in remote, hybrid, and in-office settings, enabling employees to work together across different formats, channels, tools, and time zones.

The software is especially useful for marketing, product management, design, and engineering departments. For companies that need more customization, Miro also provides a developer platform that makes the interface adjustable to unique business requirements.

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User Sentiment

Based on 710 reviews:

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Miro Pricing

Based on our most recent analysis, Miro pricing starts at $10 (Per User, Monthly, Freemium).

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Starting From: $10
Pricing Model: Per User, Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Miro is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Miro:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Miro Benefits and Insights

Why use Miro?

Key differentiators & advantages of Miro

Enhanced Team Collaboration: Miro allows team members to work together in real-time, fostering a more interactive and engaging environment for brainstorming and problem-solving.
Visual Clarity: The platform's whiteboarding tools help visualize complex ideas and workflows, making it easier for teams to understand and align on project goals.
Remote Accessibility: Miro is cloud-based, enabling team members to access and contribute to boards from anywhere, which is crucial for remote and distributed teams.
Streamlined Communication: Integrated chat and comment features reduce the need for lengthy email threads, allowing for more direct and efficient communication.
Improved Project Management: Task management features help teams keep track of deadlines, responsibilities, and progress, ensuring projects stay on schedule.
Increased Creativity: The diverse range of templates and tools encourages creative thinking and innovation, helping teams generate and refine ideas more effectively.
Time Efficiency: Real-time updates and instant feedback loops reduce the time spent on revisions and approvals, accelerating project timelines.
Cross-Functional Integration: Miro integrates with popular tools like Slack, Jira, and Google Drive, creating a seamless workflow across different platforms.
Scalability: Suitable for teams of all sizes, Miro can scale with your organization, from small startups to large enterprises.
Enhanced Learning and Training: Interactive boards can be used for training sessions and workshops, making learning more engaging and effective.
Data-Driven Decisions: The ability to visualize data and analytics on Miro boards helps teams make informed decisions based on real-time information.
Customizable Workflows: Teams can tailor boards to fit their specific processes and methodologies, enhancing productivity and alignment.
Reduced Meeting Times: Pre-meeting collaboration on Miro boards can streamline discussions, making meetings more focused and shorter.
Enhanced Documentation: Boards can serve as living documents that evolve with the project, providing a comprehensive record of the team's work and decisions.
Inclusive Participation: Features like voting and anonymous input ensure that all team members can contribute ideas, fostering a more inclusive environment.

Industry Expertise

Miro is best suited for larger teams that need to collaborate extensively in real-time, both within the team and with external stakeholders. It's particularly useful for teams that need to work on large workflows, communicate effectively, and create presentations.

Miro Reviews

Average customer reviews & user sentiment summary for Miro:

710 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Miro reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Real-Time Collaboration: Enables multiple users to work together concurrently, which is well-suited for brainstorming and project planning.
Extensive Templates: Provides a wide array of pre-designed templates to jumpstart projects, saving time and effort.
Integration Capabilities: Seamlessly integrates with other popular productivity tools, such as Trello and Google Workspace, to streamline workflows and enhance efficiency.

Cons

Steep Learning Curve: New users may find it challenging to navigate and utilize Miro's extensive features effectively, potentially hindering productivity during initial use.
Performance Issues: Boards with a large amount of content or a high number of collaborators can experience lag and slow loading times, impacting real-time collaboration and workflow efficiency.
Limited Text Editing: The text editing functionality lacks advanced formatting options, limiting users' ability to customize and structure text elements within their boards.

Researcher's Summary:

Is Miro the "miro-acle" solution for online collaboration, or does it fall flat? User reviews from the past year paint a largely positive picture of Miro, praising its ability to foster real-time teamwork and streamline project management. Users rave about its intuitive interface, which makes it a breeze to create visually appealing diagrams, organize ideas, and collaborate effectively, even for remote teams. Miro's strength lies in its vast template library and seamless integration with other tools, boosting productivity and simplifying workflows.

However, some users point out a steeper learning curve compared to simpler alternatives like Jamboard, especially for those unfamiliar with feature-rich platforms. Navigating the unlimited board can feel overwhelming, particularly when dealing with a large volume of content. While Miro excels in brainstorming and collaborative design, its less structured environment might not be ideal for linear presentations or formal learning settings.

Overall, Miro emerges as a top choice for teams engaged in agile development, design thinking, and project management. Its robust features, intuitive design, and collaborative spirit make it a powerful tool for teams seeking to innovate and bring ideas to life. However, those prioritizing simplicity and a more structured approach might find alternatives like Google Jamboard or Wooclap more suitable.

Key Features

Stickies Capture: Enable employee participation in workshops regardless of physical location. Physical materials are captured and converted in real time into editable digital sticky notes, making it easier to share information and collaborate on projects.
Frames: Allow employees to work on elements of a presentation or file privately and publish it when ready through the hide-and-reveal setting. Once the board’s content and layout are finalized, lock published elements in place so they can’t be edited or moved.
Brainstorming Sessions: Replace static slide decks with editable and colorful frames to create an engaging, visually appealing setting for co-creation. Employees and customers alike can actively comment, contribute ideas and raise concerns through interactive presentations.
Integration Maximus: Tailor the platform to unique business needs with over 100 apps and integrations. The platform offers bi-directional syncing, automation, and natively embedded boards, ensuring that users get the most out of their existing tools without having to switch between multiple platforms.
Multi-User Launcher: Tailor the platform to unique business needs with over 100 apps and integrations. The platform offers bi-directional syncing, automation, and natively embedded boards, ensuring that users get the most out of their existing tools without having to switch between multiple platforms.
Developer Platform: Build customized applications and experiences within a board and interact directly with the board's user interface. Manage data securely with advanced security and ITSM tools.

Web SKD: Integrate Miro with other applications to enable data and information exchange. Miro’s REST API provides a broad range of CRUD (Create, Read, Update, Delete) operations that span boards, board members, and board items.
REST API: Integrate Miro with other applications to enable data and information exchange. Miro’s REST API provides a broad range of CRUD (Create, Read, Update, Delete) operations that span boards, board members, and board items.
Live Embeds: Users can complete their tasks while working on other apps using Miro.

Limitations

At the time of this review, these are the limitations according to user feedback:

Real-time collaboration lags sometimes.
Steep learning curve.
UI design needs improvement.

Suite Support

Miro’s support is available for premium members from Sundays at 10:00 pm to Saturdays at 3:00 am UTC. 24/7 support is available for urgent cases, determined at Miro’s discretion.

Email: No information is available.

Phone: No information is available.

Training: Training resources are available through Miro Academy, Miro’s Youtube channel, and Miro Webinars.

Tickets: Ticket support is available on the ticketing support portal.