Sitefinity Reviews & Pricing

by Telerik Inc. | Founded 2002, Sofia, Bulgaria

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Overview Pricing Benefits Reviews Features

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What is Sitefinity?

Industry Specialties: Serves all industries

Sitefinity is a marketing solution that helps enterprises manage digital content and websites, as well as e-commerce, all from a unified interface. Developers can build and clone websites, pages and templates with robust APIs and out-of-the-box RESTful endpoints. It enables digital asset management with bulk operations and advanced media search by library, category, tag and URL. In addition to a content staging environment, it provides an inline editor to create and edit content directly on the webpage. It offers powerful forms, with marketing outreach optimization through A/B testing.

It comes with built-in SEO attributes like easy-to-understand URLs, meta tags, titles, description optimizers and more. Businesses can glean customer insights from multiple channels for real-time analysis through ML-based recommendations. The vendor offers a free trial.

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User Sentiment

Based on 551 reviews:

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Sitefinity Pricing

Based on our most recent analysis, Sitefinity pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Annually
Free Trial: Yes, Request for Free

Training Resources

Sitefinity is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sitefinity:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Sitefinity Benefits and Insights

Why use Sitefinity?

Key differentiators & advantages of Sitefinity

Experience Management: Increase conversions and generate more leads with 1:1 conversations with your customers. Create, preview and deliver personalized experiences at a massive scale with amazingly easy to use tools. Analyze and optimize the experience with the help of contextual analytics and A/B testing solutions.
Digital Commerce: Boost the revenue using an enhanced and personalized experience between the website and the online store. Manage price lists, shopping carts, product catalogs and the checkout process seamlessly. Access specific and actual tax and shipping prices. Enhance and automate inventory management, order attainment and overall customer support.
Digital Experience Channels: Connect with your customers and deliver consistent experiences across the web, email, mobile and social media. Make the most out of a multichannel, mobile-first world to win and retain customers who may start their journey on a mobile device, reading an email that leads them to a responsive landing page on your website.

Industry Expertise

Sitefinity expertise encompasses deep knowledge in content management, digital marketing, and personalized customer experiences. Professionals with this expertise are adept at leveraging Sitefinity to create, manage, and optimize websites and mobile applications for a variety of industries. This expertise is particularly valuable for organizations in sectors such as finance, healthcare, education, and retail, where delivering tailored digital experiences is crucial for engaging with customers and achieving business objectives. Sitefinity is best suited for medium to large enterprises seeking a scalable, secure, and flexible platform to drive their digital transformation initiatives.

Sitefinity Reviews

Average customer reviews & user sentiment summary for Sitefinity:

551 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Sitefinity reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive Interface: Many users highlight Sitefinity's user-friendly interface, making it easy to navigate and manage website content without extensive technical expertise.
Customization Options: Sitefinity's flexible framework allows for extensive customization, enabling users to tailor the platform to their specific needs and preferences.
Strong Support: Users appreciate the responsive and helpful support provided by Sitefinity, ensuring they can get assistance when needed.

Cons

Steep Learning Curve: Sitefinity's interface can be overwhelming for beginners due to its complexity and numerous features. Mastering the platform often requires extensive training and experience.
Performance Issues: Some users report slow loading times and performance issues, especially with large or complex websites. Optimizations and caching strategies may be necessary to ensure smooth operation.
Cost: Sitefinity is a premium CMS with a higher price tag compared to some open-source alternatives. The licensing fees and potential additional costs for support and modules can be a significant investment for businesses.
Limited Community Support: While Sitefinity offers official support channels, the community and available resources are smaller compared to more widely used CMS platforms. Finding solutions or troubleshooting issues may require more effort.

Researcher's Summary:

Sitefinity has garnered a reputation as a user-friendly and versatile platform, empowering businesses to effortlessly craft and manage their online presence. Users frequently highlight its intuitive interface, making it a breeze to navigate even for those with limited technical expertise. The platform's flexibility shines through its ability to accommodate diverse content types, from simple web pages to multimedia-rich experiences and interactive forms. Sitefinity's scalability ensures it can grow alongside your business, adapting to evolving needs without breaking a sweat.

However, some users point out that Sitefinity's extensive feature set can come at a premium price point, potentially posing a challenge for smaller businesses or startups with tighter budgets. Additionally, while Sitefinity offers a robust set of features, it may not boast the same level of depth in certain specialized areas as some of its competitors, such as those focusing solely on e-commerce or marketing automation.

Sitefinity's sweet spot lies with mid-sized to large businesses seeking a comprehensive solution to manage their web presence effectively. Its user-friendly nature, scalability, and flexibility make it an ideal choice for organizations with diverse content needs and a desire for a platform that can evolve alongside their growth.

Key Features

Quality Content: Create and manage content that helps deliver highly engaging digital experiences using a feature-rich user interface. Help the development teams build, integrate and employ high-quality solutions.
Design Security: Make use of SSO (Single Sign-On), HTTP security headers, cookie protection and granular permission by user and role.
Omnichannel: Manage multilingual content from a single location and deliver digital experiences across different devices and platforms. Measure and collect customer data across various channels and obtain intelligence on cross-channel behaviors, thus enhancing the marketing processes.
Easy Interface: Manage multiple sites from one place and efficiently create new design layouts using the drag-and-drop option. Empower users to create and update content on the fly.
Decoupled CMS: Take the content that powers a website to any medium no matter what the front-end tech stack. Use a stand-alone application separated from the backend and content management for the presentation.
Cloud CMS: Empower developers to create, test and release new functionalities with built-in CI/CD capabilities. Eliminate data silos and successfully deliver more effective marketing programs. Review code and collaborate with members. Gain high visibility into the development process via detailed reports centered around essential information.
Data Protection: Enable highly secure data backups and allow the locating and deleting of personal data. Use secure APIs for integrated solutions and ask for customer consent before accessing customer data.
E-Commerce: Provide unique customer experiences and forge customer relationships. Manage day-to-day operations seamlessly and efficiently handle complex orders using a built-in order management system, flow management and pricing and discount management. Enhance customer engagement across channels, streamline business processes and smoothly integrate the online store with any back-office system.
Insight: Consolidate cross-channel visitor data to create 360-degree profiles of the visitors and scrutinize important touchpoints in the journey to identify personalization and optimization more effectively. Obtain smart insights via analytic reports and execute a marketing strategy that helps achieve business KPIs.

Suite Support

Users can seek phone support 24/7. In addition to email support and online tickets, customers can access a support guide, free trials and videos on the website for training purposes.

Email: [email protected].

Phone: When accessing the Phone Assistance Program, users can describe the issue and further provide relevant information to the case.

North America: +1 (866) 886-0452
United Kingdom: 441344-386398
Australia: 61-3-9115-7377
Bulgaria: 359-2-80-99877

Training: The software offers a wide range of blogs, whitepapers, webinars and videos. Users can also be a part of collaboration groups once they become progress community members.

Tickets: Support tickets are available.