TabWare Reviews & Pricing

by AssetPoint | Founded 2008, Greenville, SC

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Overview Pricing Benefits Reviews Features

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What is TabWare?

Industry Specialties: Oil and Gas, Food and Beverage, Discrete & Process Manufacturing, Chemicals, Mining and Metals.

TabWare helps organizations of all sizes manage their physical assets. It offers a full set of features, such as work orders, scheduling and inventory, at a lower cost than many comparable platforms.

It was designed by maintenance professionals to make the process of repairing, maintaining and managing assets more efficient. It helps maximize asset performance, reduce operating costs and boost profit margins.

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User Sentiment

Based on 57 reviews:

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Product Screenshots and Videos

TabWare Pricing

Based on our most recent analysis, TabWare pricing starts at $55 (Per User, Monthly).

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Starting From: $55
Pricing Model: Per User, Monthly
Free Trial: Still gathering data

Training Resources

TabWare is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TabWare:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TabWare Benefits and Insights

Why use TabWare?

Key differentiators & advantages of TabWare

Actionable Insights: Gain actionable insights into asset usage, uptime, lifespans and other important information for better understanding of the business. Make predictions, prevent catastrophic failures and prepare for audits as well.
Accessible Anywhere: Offers a mobile browser-based interface to access all the necessary asset management functions from any mobile device.
Improve Operations: Helps optimize asset usage by maintaining peak performance, reducing part loss, streamlining purchasing activities and boosting ROI.
Reduce Maintenance Costs: Repairs are much more cost-effective than replacements, especially from unexpected and catastrophic asset failures. Helps save money over time by performing routine predictive maintenance instead of reactive repairs or replacements.
Ensure Regulatory Compliance: Access detailed incident reports, safety requirements for working on individual work orders, predefined disaster response templates and more. Track hazardous material movement around the site and link material safety data sheets within asset profiles.

Industry Expertise

Specializes in asset-heavy industries such as oil, gas, manufacturing, metals, chemicals, mining, food and beverage.

TabWare Reviews

Average customer reviews & user sentiment summary for TabWare:

57 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of TabWare reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users consistently praise TabWare's intuitive interface, making it easy to navigate and find the information they need. Many users find it simple to learn and use, even for those with limited experience with CMMS software.
Mobile Access: The mobile app allows users to access and manage work orders, track assets, and view reports from anywhere, anytime. This is particularly helpful for field technicians who need to access information on the go.
Strong Reporting Capabilities: TabWare offers a variety of customizable reports that provide valuable insights into asset performance, maintenance costs, and other key metrics. Users appreciate the ability to generate reports that meet their specific needs.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of TabWare's customer support team. They are available to answer questions, troubleshoot issues, and provide guidance as needed.

Cons

Limited Mobile Functionality: Some users have reported that the mobile app lacks key features, making it difficult to manage work orders or access critical information on the go. For example, they may not be able to easily create new work orders or view detailed asset information from their mobile devices.
Steep Learning Curve: The software's interface can be complex and require significant training to master. This can be frustrating for new users who are trying to get up to speed quickly. For example, navigating through menus and finding specific features can be challenging for those unfamiliar with the system.
Lack of Customization: Some users have found that the software lacks the flexibility to customize workflows and reports to meet their specific needs. This can lead to inefficiencies and a less streamlined experience. For example, they may not be able to create custom reports that track specific metrics or tailor workflows to their unique processes.
Integration Challenges: Integrating TabWare with other systems can be difficult, leading to data silos and potential inconsistencies. For example, connecting TabWare with an existing inventory management system or accounting software can be a complex process.

Researcher's Summary:

Is TabWare software the right tab to keep open for your CMMS needs? User reviews from the past year reveal a mixed bag.

On one hand, TabWare is praised for its comprehensive feature set, including work orders, scheduling, and inventory management, all at a price point that undercuts many competitors. Users, particularly those in smaller organizations, find this cost-effectiveness to be a major selling point. The platform's accessibility from any mobile device is also frequently commended, allowing for on-the-go asset management. However, a recurring criticism emerges regarding TabWare's user interface, with some users finding it less intuitive and somewhat clunky compared to more modern CMMS solutions. This suggests that while TabWare delivers on functionality, there might be a learning curve involved, potentially impacting user experience, especially for those accustomed to more contemporary interfaces.

TabWare seems to be a good fit for organizations prioritizing cost-effectiveness and a comprehensive feature set over a sleek user interface. It's particularly well-suited for smaller businesses that might not have the budget for pricier CMMS options but still require robust functionality. However, businesses with a low tolerance for complex interfaces or those prioritizing user experience might find TabWare's shortcomings in this area to be a dealbreaker.

Key Features

Asset Management: Track, manage and monitor assets from a single cohesive platform.
Work Orders: Provides easy work order management, from creation to completion.
Technician Scheduling: Lets users assign work orders to specific technicians and track hours spent completing projects.
Maintenance Scheduling: Create preventive maintenance schedules, Enact routine maintenance on a steady schedule and send reminders when it’s time to perform repeating maintenance activities.
Spare Parts Inventory: Track, log and scan spare parts through the inventory management module. Manage stockroom levels, streamline procurement and optimize the efficiency of spare part usage.
Health and Safety: Offers incident reports separate from work orders, with an option for including personal protective equipment requirements for certain work orders. Track and log incidents, prepare for inspections, keep detailed records, and anticipate audit trails.

Limitations

User feedback suggests the following product limitations at the time of this review:

Customer support is slow and unresponsive.
Provides limited customization for several functions and features.

Suite Support

Email: Contact support via the web-based customer portal.

Phone: Contact support via the web-based customer portal.

Training: TabWare University is a product-specific training program that helps users learn how to get the most out of their EAM system. Online instructor-led tutorials are available any time, anywhere. Users can also request customized training programs.

Tickets: Submit a ticket with a severity score to receive assistance in a timely manner based on the urgency of the problem.