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#26

MicroMain is ranked #26 in the Computer Inventory Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

MicroMain Pricing

Based on our most recent analysis, MicroMain pricing starts at $39 (Per User, Monthly).

Price
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Starting From
$39
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

MicroMain is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for MicroMain:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

MicroMain Benefits and Insights

Why use MicroMain?

Key differentiators & advantages of MicroMain

  • Reduce Equipment Downtime: Keep assets up and running with preset alerts, technician assignments and advanced preventive maintenance plans.
  • Improve ROI: Better asset maintenance means more uptime, and a longer lifespan for improved asset returns and return on investment.
  • Increase Efficiency: Workforce training modules improve technicians’ skills, and easy calendar-based schedules streamline workflows to optimize team performance.
  • Make Better Maintenance Decisions: Use predictive maintenance techniques to replace parts when they near the end of their life to prevent repairs when a piece of equipment breaks.
  • Increase Asset Lifespan: Facilitate regular maintenance, condition monitoring and other asset management features that result in improved asset lifespan.
  • Schedule Preventive Maintenance Plans: Create, assign, monitor and run reports on preventive maintenance plans to identify areas for improvement and gain other valuable insights.

Industry Expertise

Serves the manufacturing, education, energy, retail, distribution, property management, government, agriculture, healthcare, transportation, construction, hospitality, aerospace and mining industries.MicroMain specializes in serving the manufacturing, education, energy, retail, distribution, property management, government, agriculture, healthcare, transportation, construction, hospitality, aerospace and mining industries.

MicroMain Reviews

Average customer reviews & user sentiment summary for MicroMain:

User satisfaction level icon: great

46 reviews

81%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of MicroMain reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-friendly Interface: Praised for its intuitive design and clear navigation, making it easy for teams with varying technical expertise to adopt quickly.
  • Affordable Pricing: Subscription-based model with per-user tiers caters to diverse budgets, particularly attractive for smaller teams or those starting with CMMS.
  • Strong Inventory Management: Features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels and avoid critical part shortages.
  • Customization Flexibility: Adaptable to specific needs through customizable work order forms, data fields, and reporting options, ensuring a good fit for various industries and workflows.
  • Improved Communication & Collaboration: Work order collaboration tools, role-based access control, and notification features streamline communication and keep teams informed.
  • Data Accuracy & Consistency: Customizable forms, data validation tools, and mobile data entry ensure accurate and consistent data capture across teams and devices.

Cons

  • Limited Reporting Features: While offering basic reports, MicroMain might lack the advanced reporting and customization needed for in-depth data analysis, especially for larger organizations.
  • Mobile App Limitations: The mobile app allows basic work order management, but some users mention limitations in functionality and offline capabilities compared to competitor offerings.
  • Scalability Concerns: Though it caters to various sizes, the subscription model might not be as cost-effective for very large enterprises, with competitor solutions offering better enterprise-level scalability.
  • Limited Integrations: While open API allows for integrations, pre-built options with other enterprise systems might be more limited compared to some competitors, requiring additional development effort.
  • Data Import/Export Challenges: Some users report challenges with importing and exporting historical data, which can hinder smooth transitions or data exchange with other systems.

Researcher's Summary:

MicroMain garners praise for its user-friendly interface, affordable pricing, and robust inventory management, making it a popular choice for smaller teams and those new to CMMS. Users appreciate its intuitive design, clear navigation, and subscription model with per-user tiers, which keeps costs manageable. Additionally, features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels, a crucial aspect for many maintenance operations.

However, compared to competitors, MicroMain's limitations become apparent. Users often mention its lack of advanced reporting features, which can hinder in-depth data analysis for larger organizations. Similarly, the mobile app, while functional, falls short of competitor offerings in terms of features and offline capabilities. While open API integration is available, pre-built options are limited, potentially requiring additional development work.

Ultimately, the decision between MicroMain and similar products hinges on individual needs and priorities. If user-friendliness, affordability, and strong inventory management are paramount, MicroMain shines. However, businesses requiring advanced reporting, extensive mobile functionality, or seamless integration with existing systems might need to explore alternatives. Carefully weigh your specific needs against MicroMain's strengths and weaknesses to determine if it's the right fit for your maintenance operations.

Key Features

  • Work Order Management: Assign work orders, track tool usage, set due dates and record important asset-related information directly in the work order.
  • Preventive Maintenance: Create preventive maintenance plans, establish consistent maintenance practices and improve safety standards of equipment.
  • Predictive Maintenance: Stored data and maintenance records help make accurate predictions and perform maintenance on optimal schedules to keep assets running at their best.
  • Asset Management: Offers profiles to track an unlimited number of assets, organize them into groups and store detailed records, warranties and other information.
  • Inventory Management: Automatically record changes to inventory based on their usage in work orders and receive alerts when inventory reaches certain thresholds to only reorder when stock is low.
  • Workforce Management: Performance tracking helps monitor the time spent on work orders and supports generating performance reports over time.
  • Barcode Generation: Automatically generates QR codes for individual assets. Attach these barcodes to asset profiles and scan it to attach work orders to those assets or get instant information from the profile.

Approach to Common Challenges

  • Reactive Maintenance: MicroMain promotes preventive maintenance through features like work order scheduling, PM history tracking, and automated reminders, reducing reactive maintenance and its associated downtime costs.
  • Data Inaccuracy & Inconsistency: Customizable work order forms, data validation tools, and mobile data entry ensure accurate and consistent data capture across teams and devices.
  • Poor Inventory Management: Inventory tracking with reorder points, multi-location support, and barcode scanning helps maintain optimal stock levels and avoid critical part shortages.
  • Limited Reporting & Visibility: User-friendly dashboards, customizable reports, and real-time data access empower informed decision-making based on actionable insights.
  • Communication Silos: Work order collaboration tools, role-based access control, and notification features improve communication and streamline maintenance workflows.
  • Implementation Complexity: MicroMain's user-friendly interface, comprehensive training resources, and data import/export capabilities simplify implementation and minimize disruption.
  • Scalability Concerns: Flexible subscription plans and modular add-on features allow businesses to scale the solution as their needs evolve.
  • Integration Challenges: Open API facilitates integration with existing enterprise systems, promoting data flow and streamlining operations.

Cost Of Ownership

Frequently asked questions regarding MicroMain pricing include:

  • Q: What is the starting price of MicroMain?
    A: MicroMain offers tiered pricing based on user licenses, with admin licenses starting at $89 and technician licenses at $39 per month. This cost-effective starting point makes it attractive for smaller teams or those on a budget.
  • Q: Do they offer additional features or modules for purchase?
    A: Yes, MicroMain provides various add-on modules for advanced functionalities like mobile access, advanced reporting, and integration with other software. These modules incur additional costs, so carefully evaluate your needs before purchasing to avoid exceeding your budget.
  • Q: Is there a long-term contract required?
    A: MicroMain operates on a subscription model with no mandatory long-term contracts. You can choose monthly or annual billing cycles, offering flexibility and allowing you to adjust your subscription based on your needs and budget.

Limitations

Notable limitations of MicroMain include:

  • Limited reporting capabilities: While offering basic reports, MicroMain may lack the advanced reporting features and customization needed by larger organizations for in-depth data analysis.
  • Mobile app limitations: While the mobile app allows basic work order management, it may not offer the full functionality and offline capabilities present in some competitor apps.
  • Scalability concerns: Though it caters to various sizes, MicroMain's subscription model might not be as cost-effective for very large enterprises compared to competitor solutions offering enterprise-level scalability.
  • Limited integrations: While offering open API, pre-built integrations with other enterprise systems might be more limited compared to some competitors, requiring additional development effort.

Suite Support

Offers unlimited free support for the first 30 days of implementation. After this period, users can access free support via articles and resources available through the support portal, pay for individual instances of support, or purchase an unlimited Priority Support Subscription.
mail_outlineEmail: [email protected].
phonePhone: 1-888-888-1300.
schoolTraining: Offers on-site training for entire teams, training at their headquarters in Austin, Texas, regional training for specific courses and a library of online training videos.
local_offerTickets: Not mentioned.

FAQ

Frequently asked questions regarding MicroMain include:

  • Q: Is MicroMain easy to use for someone with no CMMS experience?
    A: Yes, MicroMain is known for its user-friendly interface and intuitive design. It offers extensive training resources and online support to help new users get started quickly, even with limited CMMS experience.
  • Q: Does MicroMain offer mobile capabilities for technicians?
    A: Yes, MicroMain provides a mobile app that allows technicians to view and manage work orders, access asset information, and update work progress on the go. However, some users mention limitations in its functionality compared to competitor apps.
  • Q: Can MicroMain integrate with other software systems we use?
    A: MicroMain offers open API for integration with various software systems. While pre-built integrations might be limited compared to some competitors, it allows for tailored integrations with your specific needs.
  • Q: How does MicroMain's reporting compare to other CMMS solutions?
    A: MicroMain provides basic reports and dashboards, but may lack advanced features and customization options needed for in-depth data analysis. This is an important consideration for larger organizations or those requiring complex reporting.
  • Q: Is MicroMain scalable for our growing business?
    A: MicroMain's subscription plans and modular add-ons allow for some scalability. However, very large enterprises might find its cost-effectiveness less competitive compared to solutions specifically designed for enterprise-level scalability.
  • Q: Does MicroMain offer good customer support?
    A: MicroMain generally receives positive feedback on its customer support, with users praising its helpfulness and responsiveness. They offer various support channels, including phone, email, and online resources.
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