Fiix Reviews & Pricing

Key Features

• Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
• Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
• Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
• Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
• Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
• Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
• Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
• Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
• Mobile App: Create, access and complete work orders from a mobile device with an internet connection.

Approach to Common Challenges

• Data Visibility and Accessibility: Fiix provides a centralized platform with real-time data access across departments and locations, improving transparency and decision-making.
• Reactive Maintenance and Unplanned Downtime: With its preventive maintenance scheduling and work order management features, Fiix helps businesses shift towards proactive maintenance, preventing breakdowns and maximizing uptime.
• Paper-Based Workflows and Inefficiency: Fiix streamlines workflows with digital work orders, mobile app access, and automated tasks, eliminating paper trails and increasing efficiency.
• Lack of Inventory Control and Visibility: Fiix enables efficient inventory tracking with features like minimum stock alerts and reorder points, ensuring parts availability and reducing inventory costs.
• Limited Reporting and Performance Insights: Fiix provides comprehensive reports and dashboards, allowing users to track key performance indicators (KPIs), analyze trends, and make data-driven decisions for continuous improvement.

Cost Of Ownership

• Q: What are the different pricing plans for Fiix?
  A: Fiix offers a tiered pricing structure with three primary plans: Basic, Plus, and Enterprise. Each plan offers a specific set of features and scales with your organization's size. The Basic plan starts at $89 per user per month, the Plus plan starts at $129 per user per month, and the Enterprise plan requires a custom quote. Choosing the right plan depends on your specific needs and budget.
• Q: Are there any additional costs associated with Fiix?
  A: Yes, some additional costs may apply depending on your usage. These may include:
  • Implementation fees.
  • Integration fees for connecting with third-party systems.
  • Additional user licenses exceeding your chosen plan.
  • Data storage fees for exceeding the included storage capacity.
  It's important to consider these potential costs when evaluating the overall cost of ownership.
• Q: How does Fiix compare in price to other CMMS solutions?
  A: Fiix is generally considered competitively priced within the CMMS market. It offers a good value for small and medium-sized businesses, especially those with simple needs. However, when compared to more expensive solutions designed for complex needs, Fiix may lack certain features and functionalities. Ultimately, the best pricing option depends on your specific requirements and budget.

Demo Resources

• Free Trial: Experience the full functionality of Fiix for 14 days. Explore features, create work orders, and get a firsthand feel for the platform.
• Interactive Product Tour: Navigate a self-guided tour highlighting key features and functionalities. Learn how Fiix can streamline your maintenance operations.
• Case Studies: Discover success stories from real businesses using Fiix. See how they achieved tangible results and improved their maintenance efficiency.
• Product Demos: Watch pre-recorded or request a personalized demo with a Fiix expert. Get guided walkthroughs and address specific questions.
• Webinars: Attend live or on-demand webinars on various topics related to CMMS and Fiix. Learn best practices and gain valuable insights.

Limitations

•  Chunky reporting feature. 
•  Implementation process is complex and challenging. 
•  Costly for small companies. 
•  Limited customization possibilities. 

Suite Support

FAQ

• Q: What level of technical expertise is required to use Fiix?
  A: Fiix is designed to be user-friendly with an intuitive interface. Most users can learn the basic functionalities without extensive technical knowledge. However, some advanced features may require additional training or assistance from Fiix support.
• Q: Can Fiix integrate with other business software?
  A: Yes, Fiix offers a range of pre-built integrations with popular business software like ERP and accounting systems. Custom integrations can also be developed to meet specific needs. This allows for seamless data exchange and streamlined workflows between different systems.
• Q: How secure is Fiix?
  A: Fiix takes data security seriously and employs various security measures to protect user data, including data encryption, regular backups, and role-based access controls. Compliance with industry standards like SOC 2 provides additional peace of mind.
• Q: What level of customer support does Fiix offer?
  A: Fiix provides comprehensive customer support through various channels, including phone, email, live chat, and online resources. They offer various support plans to cater to different needs and priorities.
• Q: What are the benefits of using a cloud-based CMMS like Fiix?
  A: Cloud-based CMMS solutions offer several advantages over traditional on-premise software, such as:
  • Accessibility from anywhere, anytime.
  • Automatic updates and security patches.
  • Reduced IT maintenance overhead.
  • Scalability to accommodate business growth.