Click Maint Reviews & Pricing

by Click Maint Inc. | Founded 2023, Headingley, CA

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Overview Pricing Benefits Reviews Features

Categories:

CMMS Software
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What is Click Maint?

Industry Specialties: Serves all industries.

Click Maint is a cloud-based solution that assists organizations in streamlining maintenance operations and maximizing asset performance.

Popular features encompass a mobile app for on-the-go access, customizable dashboards for real-time insights and reports for data-driven decision-making.

The vendor aims to address common issues faced during implementations such as low user adoption rates and configuration and integration problems.

It comes with flexible subscription plans and includes implementation and training services at no extra charge, making it accessible to various types of businesses regardless of size or technical expertise.

Pros

User-friendly
Mobile app
Strong core features
Affordable for SMBs
Responsive support

Cons

Limited inventory
No purchase orders
Lacks predictive maintenance
English-only
Limited customization

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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#169

Click Maint is ranked #169 in the CMMS Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Click Maint Pricing

Based on our most recent analysis, Click Maint pricing starts at $35 (Per User, Monthly).

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Starting From: $35
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Click Maint is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Click Maint:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Click Maint Benefits and Insights

Why use Click Maint?

Key differentiators & advantages of Click Maint

Reduce Downtime: Update equipment profiles, schedule routine and preventive maintenance tasks, and notify users when maintenance is due, minimizing asset failures and extending equipment life spans.
Save Costs: Streamline work order and inventory management and perform timely repairs to reduce maintenance expenses and improve resource allocation.
Enhance Efficiency: Eliminate manual processes and paper-based records, streamlining workflows and saving valuable time and resources. Automate tasks and improve communication between teams, leading to faster maintenance completion.
Unlock Data-Driven Insights: Create personalized dashboards to visualize key metrics, track progress and gain real-time visibility into maintenance operations.
Improve Collaboration: Enable different teams to access and share information about assets, tasks and work orders via a central hub, eliminating data silos. Facilitate direct communication between team members within the platform, ensuring everyone stays informed and aligned.
Increase Regulatory Compliance: Track and document maintenance activities to ensure compliance with industry regulations and safety standards.

Industry Expertise

Click Maint supports various industries with specialized features that enhance maintenance and facility management. Some sectors where it focuses its efforts include:

Food & Beverage: Focuses on hygiene standards, regulatory compliance and efficient spare parts management to minimize risks and ensure safe products.
Manufacturing: Provides robust equipment tracking, asset monitoring and supply chain optimization to increase productivity and reduce downtime.
Health Care: Delivers comprehensive asset management, preventive maintenance and calibration tracking capabilities.
Education: Supports campus-wide maintenance needs, from HVAC and building automation to classroom technology upkeep.
Hospitality: Helps hotels, resorts and restaurants keep guest spaces clean and functioning at peak capacity.
Retail: Assists retail stores in maintaining storefront displays, fixtures and equipment to create positive shopping experiences.
Transportation: Facilitates fleet maintenance, vehicle inspection and repair scheduling to ensure smooth operation and passenger satisfaction.

Synopsis of User Ratings and Reviews

Based on an aggregate of Click Maint reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Intuitive navigation, task-focused layout, and minimal training requirements make it easy to adopt.
Flexible Customization: Tailor work order templates, asset hierarchies, reports, and dashboards to specific needs without coding.
Comprehensive Preventive Maintenance: Schedule and track PM tasks with automated reminders, ensuring proactive maintenance and reduced downtime.
Mobile App for Field Technicians: Access work orders and asset information and update statuses on the go, improving communication and efficiency.
Robust Reporting and Analytics: Gain insights into maintenance trends, costs, asset performance, and KPIs with customizable reports and dashboards.
Reliable Customer Support: Responsive and knowledgeable support team available through various channels, including live chat, email, and phone.

Cons

Limited Inventory Management: Basic stock tracking and reordering capabilities, may not meet complex inventory needs.
No Purchase Order Functionality: Requires integration with external systems or manual processes for purchase orders.
Lacks Predictive Maintenance Features: No integration with IoT sensors or advanced analytics for predictive maintenance.
English-Only Interface: Not currently available in other languages, limiting global adoption.
Customization Limitations: Some users find certain customization options restrictive, especially for unique workflows or reporting needs.

Researcher's Summary:

Click Maint shines with its intuitive interface and customizable workflows, making it a strong choice for businesses seeking user-friendly maintenance management.

Its comprehensive preventive maintenance features and mobile app for field technicians further boost efficiency and proactive asset care. Additionally, robust reporting and analytics empower data-driven decision-making.

However, keep in mind its limited inventory management and lack of purchase order functionality, which might require external integrations for complex needs. Furthermore, the absence of predictive maintenance features limits its scope for advanced maintenance strategies and an English-only interface hinders global reach. Finally, while offering customization options, some users find them not quite flexible enough for particular workflows.

Key Features

Work Order Management: Create, assign, track and prioritize work orders. Enable technicians to submit orders for approval through the platform upon work completion. Allow managers or supervisors to review the work and approve or request revisions. Close the work order and update the maintenance history upon approval.
Preventive Maintenance: Set up recurring maintenance tasks and receive automatic reminders to prevent equipment failures. Schedule tasks on a monthly or quarterly basis. Use meter-based scheduling to plan maintenance according to equipment usage.
Asset Management: Track assets’ locations, statuses, maintenance histories and performance with customizable asset profiles and detailed records. Generate QR codes for easy identification. Manage maintenance tasks by linking associated parts used for repairs and upkeep.
Inventory Management: Manage parts and supplies, track inventory levels, and set reorder points, streamlining procurement processes. Analyze historical records to predict future inventory needs. Monitor demand fluctuations in real time.
Equipment Tracking: Create equipment profiles including details like name, manufacturer, model number and any relevant information to schedule and track maintenance tasks for each piece of equipment, ensuring timely upkeep and reducing downtime.
Reporting and Analytics: Analyze asset data trends, operating conditions and maintenance histories to optimize strategies, identify underperforming assets and make informed decisions about repairs and replacements. Use reports and dashboards to track key KPIs like uptime, MTBF and costs to measure and improve maintenance program effectiveness.
Mobile CMMS: Access the platform remotely using smartphones or tablets. Scan asset barcodes with mobile cameras for quick access to details. Create work orders or update asset information using voice-to-text functionality. Track asset locations with GPS technology. Update records offline and auto-sync when the connection gets restored.
Vendor Management: Monitor vendor response time and completion rates. Manage vendor contracts and agreements. Integrate with accounting systems for efficient vendor payment processing.
User Roles and Permissions: Assign users different access levels and permissions to ensure data security and control over sensitive information.
Integrations: Connect with other business systems such as accounting software or ERP systems to streamline workflows and data sharing.
Data Import and Export: Easily import asset data from spreadsheets or other systems and export reports for further analysis or sharing.

Cost Of Ownership

Q: What is the starting price of Click Maint?

A: The monthly professional plan starts at $42 per user, while the annual plan begins at $35 per month per user.

Q: Are there any additional fees or hidden costs?

A: Click Maint generally avoids hidden fees. However, consider potential costs for data migration, customization services or additional user licenses beyond the initial plan. Carefully review the service agreement and clarify any uncertainties with the vendor before committing.

Q: How does Click Maint compare to other CMMS solutions in terms of affordability?

A: Click Maint positions itself as a budget-friendly option compared to many enterprise-grade CMMS solutions, which can cost hundreds or even thousands per user per month. However, it's important to remember that affordability should be weighed against the features and functionalities you need for your specific maintenance operations.

Limitations

At the time of this review, these are the limitations according to user feedback:

Restricted Customization: It offers less flexibility in customizing dashboards, reports and workflows to specific needs than enterprise-grade CMMS solutions.
Missing Advanced Features: It doesn’t have some specialized functionalities, such as sensor integration or predictive analytics tools, that some pricier alternatives do.
Limited Mobile Capabilities: It doesn’t provide all the desktop capabilities in the mobile app.

Suite Support

Email: [email protected].

Phone: (888) 344-0509.

Training: Initial onboarding includes remote web-conference training via Zoom. Users have 24/7 access to digital training resources like articles, videos, interactive tours and webinars.

Tickets: This information isn’t available.

FAQs

Q: Who are Click Maint’s typical users?

A: Click Maint’s typical users include technicians, engineers, facility managers, operation supervisors and executives.

Q: Does the vendor offer a free trial?

A: Yes, you can request a free trial. Alternatively, you can also take an interactive product tour via the vendor’s website.

Q: What mobile devices can I use to access the platform?

A: You can access the platform using Android and iOS devices.

Q: What features and services are included in the subscription?

A: You can access work order requests, inventory and parts, preventive maintenance, vendor management, asset tracking, reporting and analytics, and mobile capabilities. Services include — API access, live customer, phone, email and chat support, 24/7 access to the help center, uptime SLA, and a dedicated account manager.

Q: How can I track work order progress and completion rates?

A: You can access real-time dashboards and reports to monitor work order progress and completion times and identify bottlenecks. This helps optimize scheduling and resource allocation.

Q: How does the system handle preventive maintenance tasks?

A: Users can set up automated reminders and work order generation for preventive maintenance based on asset schedules or usage metrics. This ensures timely preventive actions and reduces equipment downtime.

Q: Can the solution integrate with other systems?

A: Click Maint offers open APIs and pre-built integrations with popular ERP, accounting and facility management systems. This streamlines data flow and eliminates manual data entry.

Q: How secure is Click Maint for storing maintenance data?

A: Click Maint uses industry-standard security protocols and data encryption to protect sensitive maintenance information. Access control features ensure only authorized personnel can view specific data.