Replicant Reviews & Pricing
by Replicant
Categories:
What is Replicant?
Replicant is a well-known application that ranks 23 among all Call Center Software according to our research analysts and 20 crowd-sourced reviews from 1 source. Replicant is most suitable for medium-to-large-sized businesses. Replicant can be deployed online. Similar alternatives to Replicant include Nimbata, Squaretalk and Call Center Studio.PRICE
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Product Screenshots and Videos
Training Resources
Replicant is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Replicant:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Replicant Reviews
Based on our most recent analysis, Replicant reviews indicate a 'excellent' User Satisfaction Rating of 98% based on 20 user reviews from 1 recognized software review sites.
Key Features
- AI/Machine Learning
- Alerts / Escalation
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Chatbot
- Code-free Development
- Computer Telephony Integration
- Contextual Guidance
- Customer Database
- Inbound Call Center
- Intent Recognition
- IVR / Voice Recognition
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Multiple Scripts
- Natural Language Processing
- Outbound Call Center
- Performance Metrics
- Pre-Configured Bot
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Speech Recognition
- Speech Synthesis
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Virtual Assistant
- Visual Analytics
- Voice Customization
- Voice Mail
- Workflow Management