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What is MiaRec?

MiaRec is a promising software platform that ranks 106 among all Call Center Software according to our research analysts and 1 crowd-sourced review from 1 source. MiaRec is most fitting for businesses with hundreds or thousands of employees. MiaRec can be deployed in the cloud and on-premise and is accessible from a limited number of platforms including Windows and Linux devices. Similar alternatives to MiaRec include Squaretalk, ZIWO and EVS7.
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#104

MiaRec is ranked #104 in the Call Center Software for Small Businesses product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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MiaRec Pricing

Based on our most recent analysis, MiaRec pricing starts in the range of $10 - $100.

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Starting From
Still gathering data
Pricing Model
Still gathering data
Free Trial
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Training Resources

MiaRec is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for MiaRec:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

MiaRec Reviews

Average customer reviews & user sentiment summary for MiaRec:

User satisfaction level icon: excellent

1 reviews

100%

of users would recommend this product

MiaRec has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Audio Capture
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Transcription
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Categorization/Grouping
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • CRM
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Security
  • Data Visualization
  • Event Triggered Actions
  • File Transfer
  • HIPAA Compliant
  • Inbound Call Center
  • Interaction Tracking
  • IVR / Voice Recognition
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • Natural Language Processing
  • On-Demand Recording
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Quality Assurance
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduled Recording
  • Search/Filter
  • Self Service Portal
  • Self-Service Search
  • Sentiment Analysis
  • Single Sign On
  • Speech-to-Text Analysis
  • SSL Security
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Workflow Management

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