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What is Koncert?

Koncert is a noteworthy software product that ranks 79 among all Call Center Software according to our research analysts and 7 crowd-sourced reviews from 1 source. Koncert is most advisable for any business. Koncert can be deployed in the cloud and on-premise and is accessible from a few platforms including Windows devices. Similar alternatives to Koncert include Squaretalk, ZIWO and EVS7.
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#78

Koncert is ranked #78 in the Call Center Software for Small Businesses product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Koncert Pricing

Based on our most recent analysis, Koncert pricing starts in the range of $10 - $100.

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Starting From
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Pricing Model
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Free Trial
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Training Resources

Koncert is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Koncert:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Koncert Reviews

Average customer reviews & user sentiment summary for Koncert:

User satisfaction level icon: excellent

7 reviews

91%

of users would recommend this product

Koncert has a 'excellent' User Satisfaction Rating of 91% when considering 7 user reviews from 1 recognized software review sites.

Key Features

  • Activity Tracking
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Communication Management
  • Contact Management
  • Content Delivery
  • CRM
  • Dashboard
  • Email Management
  • Email Tracking
  • Engagement Tracking
  • For Sales Teams/Organizations
  • IVR / Voice Recognition
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Monitoring
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Management
  • Pipeline Management
  • Power Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Prospecting Tools
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Automation
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled Recording
  • Strategic Planning
  • Third Party Integrations
  • Voice Mail
  • Workflow Management

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