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#21

Power Automate is ranked #21 in the PSA Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Power Automate Pricing

Based on our most recent analysis, Power Automate pricing starts at $15 (Per User, Monthly).

Price
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Starting From
$15
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Power Automate is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Power Automate:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Power Automate Benefits and Insights

Why use Power Automate?

Key differentiators & advantages of Power Automate

  • Increased Efficiency: Automate repetitive tasks to free up time for more strategic activities, such as analyzing data or developing new business strategies.
  • Cost Savings: Reduce operational costs by minimizing manual labor and decreasing the likelihood of human error, which can lead to costly mistakes.
  • Improved Accuracy: Ensure consistent and precise execution of tasks, reducing the risk of errors that can occur with manual processes.
  • Enhanced Productivity: Enable employees to focus on higher-value work by automating mundane tasks, leading to increased overall productivity.
  • Scalability: Easily scale automation processes to handle increased workloads without the need for additional resources, ensuring business growth is not hindered.
  • Better Compliance: Maintain compliance with industry regulations by automating documentation and reporting processes, ensuring all necessary records are accurately kept.
  • Seamless Integration: Integrate with a wide range of applications and services, allowing for a cohesive workflow across different platforms and tools.
  • Real-Time Data Processing: Automate data collection and processing in real-time, providing up-to-date insights and enabling quicker decision-making.
  • Customizable Workflows: Tailor automation workflows to meet specific business needs, ensuring that the automation aligns perfectly with organizational goals.
  • Enhanced Collaboration: Facilitate better collaboration among team members by automating communication and task assignments, ensuring everyone is on the same page.
  • Improved Customer Service: Automate customer service processes such as ticketing and follow-ups, leading to faster response times and higher customer satisfaction.
  • Data-Driven Decisions: Leverage automated data collection and analysis to make informed decisions based on accurate and timely information.
  • Reduced IT Burden: Empower non-technical users to create and manage their own automation workflows, reducing the dependency on IT support.
  • Enhanced Security: Automate security protocols and monitoring, ensuring that sensitive data is protected and compliance standards are met.
  • Continuous Improvement: Use insights gained from automated processes to identify areas for improvement and continuously refine workflows for better performance.

Industry Expertise

Power Automate is particularly useful for businesses across various industries, including manufacturing, healthcare, finance, retail, education, and government. It helps streamline operations, improve efficiency, reduce errors, and enhance customer experiences by automating repetitive tasks and workflows.

Synopsis of User Ratings and Reviews

Based on an aggregate of Power Automate reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Simple to Use: Many users praise the platform for its intuitive design, which makes it easy to learn and use, even without a strong technical background.
  • Integrations: Power Automate offers robust integration capabilities, seamlessly connecting with popular Microsoft products like Office 365, SharePoint, and Dynamics, as well as third-party applications.
  • Cost-Effective: Power Automate is often considered a more budget-friendly option compared to other robotic process automation (RPA) tools available in the market.
  • Flexible Deployment: The platform caters to diverse business needs by offering both cloud-based and desktop automation solutions.

Cons

  • Steep Learning Curve for Complex Automations: While basic tasks are simple to automate, tackling intricate workflows can feel like navigating a maze and may require a deeper understanding of the platform.
  • Occasional Performance Bottlenecks: Users sometimes experience performance hiccups and limitations in functionality, especially when compared to more established RPA tools available.
  • Hidden Costs for Premium Features: Unlocking the full potential of Power Automate often involves additional costs for premium features and integrations with third-party services.

Researcher's Summary:

Is Power Automate really all that powerful when it comes to automation, or does it fizzle out? User reviews from the last year reveal a mixed bag. While many users praise Power Automate for its user-friendly design and seamless integration with other Microsoft products, some have voiced concerns about its limitations. Power Automate shines when handling simple, repetitive tasks, making it a godsend for those looking to automate mundane processes, like organizing emails or copying files. Its tight integration with the Microsoft ecosystem is a major plus for organizations already reliant on tools like SharePoint and Teams, as it allows for a more unified workflow. However, users have reported that Power Automate hits a wall when dealing with more complex automations, often requiring workarounds or coding knowledge that may be beyond the scope of beginner users.

This is where the comparison to more robust RPA tools like UiPath or Automation Anywhere comes into play. These platforms, while potentially steeper in learning curve, offer more advanced features and flexibility for tackling intricate automation challenges. Some users have also pointed out occasional performance issues with Power Automate, particularly during flow editing or execution. These hiccups, while not necessarily deal-breakers, can be frustrating and impact productivity.

So, who is Power Automate best suited for? It's a great option for businesses or individuals already entrenched in the Microsoft ecosystem who are looking to automate basic, repetitive tasks. If your needs are more complex or you require a higher level of customization and features, exploring more advanced RPA tools might be a better route.

Key Features

  • Power Desktop  
    • Debugging: Perform debugging to expedite workflows and handle errors at the detail level to leave no stones unturned. 
    • Data Relaying: Transfer information between web and desktop interfaces and review supervised and unsupervised robotic process automation (RPA). 
    • Set Actions: Choose from and initiate several actions. 
  • Robotic Process Automation (RPA)  
    • Automatic Workflows: Develop code-free, immediate workflows for all users, no matter their technological knowledge. 
    • Various Integrations: Merge RPA with multiple applications such as Adobe, GitHub, Google Calendar, Skype and more. 
  • Process Advisor  
    • Collaborate: Send invites to colleagues, stakeholders, partners and more to review order-to-cash, accounts receivable and payable and inventory management practices, among others. 
    • Document: Chronicle processes that users implement to complete assignments with ease. 
    • Evaluate: Leverage insights and recommendations to streamline operations to reap the most favorable outcomes. 
  • AI Builder  
    • AI Models: Craft, steer and publish models without coding. Utilize templates with guided steps or integrate pre-made elements into workflows rapidly. 
    • Intelligent Document Automation: Handle all file types and pull information from various documents with AI Builder. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Hard to use for beginners. 

Suite Support

mail_outlineEmail: Not specified.
phonePhone: Not mentioned.
schoolTraining: Implement Microsoft Learn for how-to videos, webinars and more on various processes.
local_offerTickets: Not available.

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