Wildix Reviews & Pricing

Key Features

• Access Controls/Permissions
• Active Directory Integration
• Activity Dashboard
• Activity Tracking
• Agent Interface
• Alerts / Escalation
• Alerts/Notifications
• API
• Audio / Video Conferencing
• Auto-Dialer
• Automated Attendant
• Automated Routing
• Automatic Call Distribution
• Blended Call Center
• Brainstorming
• Calendar Management
• Call Center Management
• Call Conferencing
• Call Disposition
• Call List Management
• Call Logging
• Call Monitoring
• Call Queues
• Call Recording
• Call Reporting
• Call Routing
• Call Screening
• Call Scripting
• Call Tracking
• Call Transfer
• Callback Scheduling
• Caller ID
• Campaign Management
• Chat Transcript
• Chat/Messaging
• Chatbot
• Collaboration Tools
• Commenting/Notes
• Communication Management
• Computer Telephony Integration
• Conferencing
• Contact Database
• Contact Management
• Content Management
• CRM
• Customer History
• Customizable Branding
• Customizable Caller ID
• Customizable Reports
• Data Import/Export
• Discussions / Forums
• Document Management
• Drag & Drop
• Employee Directory
• Fax Management
• File Sharing
• File Transfer
• Inbound Call Center
• Interaction Tracking
• IVR / Voice Recognition
• Live Chat
• Manual Dialer
• Meeting Management
• Mobile Access
• Monitoring
• Multi-Channel Communication
• Multi-Language
• Multi-User Collaboration
• On-Demand Recording
• Online Voice Transmission
• Outbound Call Center
• PBX
• Performance Management
• Predictive Dialer
• Prioritization
• Progressive Dialer
• Project Management
• Quality Management
• Queue Management
• Real Time Analytics
• Real Time Data
• Real Time Editing
• Real Time Monitoring
• Real Time Notifications
• Real Time Reporting
• Real-Time Chat
• Real-time Updates
• Reporting & Statistics
• Reporting/Analytics
• Ring Groups
• Role-Based Permissions
• Screen Sharing
• Single Sign On
• SIP Trunking
• SMS Messaging
• Social Media Integration
• SSL Security
• Status Tracking
• Tagging
• Task Management
• Text to Speech
• Third Party Integrations
• Two-Way Audio & Video
• Unified Communications
• Version Control
• Video Call Recording
• Video Conferencing
• Video Support
• Virtual Call Center
• Virtual Extensions
• Voice Mail
• Voicemail Transcription
• Workforce Management