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What is LoopUp?

Industry Specialties: Legal Firms, Marketing, Finance

LoopUp is a sophisticated software solution designed to streamline communication and collaboration for businesses, with a strong emphasis on managing tasks like Business Phone. It's particularly well-suited for medium to large enterprises that require reliable, high-quality communication tools to support their daily operations. One of the key benefits of LoopUp is its ability to enhance audio quality and reduce background noise during calls, which is crucial for maintaining professionalism and clarity in business communications. Among its popular features are easy conference call setups, call recording, and seamless integration with existing business tools, which collectively improve productivity and user experience. When compared to similar products, users often highlight LoopUp's intuitive interface and exceptional call quality as standout advantages. Pricing considerations for LoopUp typically involve a range based on the number of users and the specific features needed, with payment options that can accommodate monthly or annual billing cycles, making it a flexible solution for businesses looking to manage their communication needs efficiently.

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#44

LoopUp is ranked #44 in the Business Phone Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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LoopUp Pricing

Based on our most recent analysis, LoopUp pricing starts at $22 (Monthly).

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Price
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Starting From
$22
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

LoopUp is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for LoopUp:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

LoopUp Benefits and Insights

Why use LoopUp?

Key differentiators & advantages of LoopUp

  • Simplify Use: Eliminate hassles like being unaware of who’s on the call, background noise and issues related to sharing screens. Receive alerts when a guest enters the meeting. 
  • Improve Accessibility: Schedule and fully manage meetings from a mobile device. Reduce dependability on laptops and computers, and join discussions with a single click. Stay connected with colleagues and clients regardless of location. 
  • Boost Audio Reliability: Receive calls for meetings over the tier-1 network instead of public internet for a high-quality audio experience. 
  • Increase Security: Keep track of who is in the meeting, and remove unwanted participants. Ensure data encryption. 

Industry Expertise

The software is especially beneficial for small and medium-sized organizations that frequently engage in conference calls and remote meetings with employees and clients.

LoopUp Reviews

Average customer reviews & user sentiment summary for LoopUp:

User satisfaction level icon: excellent

341 reviews

91%

of users would recommend this product

LoopUp has a 'excellent' User Satisfaction Rating of 91% when considering 341 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of LoopUp reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Effortless Communication: Users praise LoopUp for its intuitive interface, making it easy to initiate and join calls without technical hiccups. This simplicity is especially valuable for businesses that prioritize efficient communication.
  • Crystal-Clear Audio: Many users highlight LoopUp's exceptional audio quality, noting the absence of background noise or dropped calls. This reliability is crucial for businesses that rely on clear communication for important discussions and decision-making.
  • Seamless Screen Sharing: LoopUp's screen sharing feature receives positive feedback for its user-friendliness and reliability. Users appreciate the ability to share presentations or documents without encountering technical difficulties, facilitating collaborative work and efficient information sharing.

Cons

  • Limited Functionality: LoopUp lacks essential features found in other business phone systems, such as call recording, voicemail transcription, and integrations with popular CRM platforms. This can hinder productivity and efficiency for businesses that rely on these features.
  • Audio Quality Issues: Some users report experiencing inconsistent audio quality, including dropped calls, static, and echo. This can be frustrating and disruptive during important business calls.
  • Mobile App Limitations: The LoopUp mobile app has limited functionality compared to the desktop version, making it less convenient for users who are frequently on the go.
  • Pricing: LoopUp's pricing structure can be complex and may not be suitable for all businesses, especially smaller ones with limited budgets.

Researcher's Summary:

User reviews from the last year suggest LoopUp is a bit of a mixed bag. Some users rave about its intuitive interface and seamless integration with existing workflows, making it a breeze to manage tasks like Business Phone. They highlight its ability to streamline communication and boost efficiency, particularly for teams that heavily rely on phone calls. For example, users praise the "click-to-call" feature and the ease of setting up conference calls, saving valuable time and minimizing hassle. However, other users express frustration with occasional glitches and limitations in functionality. Some find the mobile app clunky and report difficulty accessing certain features. Others wish for more robust reporting and analytics capabilities to gain deeper insights into team performance. Despite these drawbacks, many users appreciate LoopUp's responsive customer support and commitment to ongoing improvements. Ultimately, LoopUp seems best suited for small to medium-sized businesses that prioritize ease of use and seamless communication over advanced features and in-depth analytics. Its intuitive design and focus on core functionalities make it a good fit for teams looking to simplify their workflow and enhance collaboration without a steep learning curve.

Key Features

  • Global Provider: Access a cloud PSTN replacement in several countries. Integrate with a local carrier, ensuring consistent execution. 
  • Premium Voice Quality: Interconnect with regional carriers. Access high-quality routing worldwide. Enable a private voice network operating over a global IP. 
  • Integration: Use direct-routing-as-a-service to integrate easily with cloud-based contact centers. Expand customized integrations wherever possible. Integrate with multiple third-party applications and increase the efficiency of remote meetings. 
  • Screen Sharing: Access screen sharing with a single click during meetings. Eliminate time guests spend downloading the application. View screen sharing on any device or browser. 
  • Expert Design and Deployment: Let a team of voice experts compose and employ consistent global solutions. 
  • Remote Meetings: Send meeting invites from Outlook, the web or the mobile app. Get a notification about when the first guest joins. Add missing guests, mute background noise and discover who is talking during the meeting. View the video call on any device without downloading the app. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Technical support is disappointing. 
  •  Web page layout isn’t easy to configure. 
  •  Difficult to dial into meetings. 
  •  The iOS mobile application isn’t user-friendly. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (866) 717-0207.
schoolTraining: Access tutorials and training videos on the website.
local_offerTickets: Not given.
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