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What is CloudCall?

CloudCall is a promising platform that ranks 92 among all Business Phone Systems according to our research analysts and 36 crowd-sourced reviews from 1 source. Starting from $15, CloudCall is priced less than most others, offers a free trial on occasion and is most advisable for companies large and small. CloudCall can be deployed online and on-premise and is accessible from a few platforms including Windows devices. Similar alternatives to CloudCall include AirePBX, Dialpad Ai Voice and ClarityTel.
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#96

CloudCall is ranked #96 in the Call Center Software for Small Businesses product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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CloudCall Pricing

Based on our most recent analysis, CloudCall pricing starts at $15.

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Starting From
$15
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

CloudCall is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CloudCall:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CloudCall Reviews

Average customer reviews & user sentiment summary for CloudCall:

User satisfaction level icon: great

36 reviews

82%

of users would recommend this product

CloudCall has a 'great' User Satisfaction Rating of 82% when considering 36 user reviews from 1 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • CRM
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Employee Activity Monitoring
  • Employee Directory
  • File Transfer
  • For Cloud Phone Systems
  • Help Desk Management
  • Hotkeys
  • Inbound Call Center
  • Interaction Tracking
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Local Caller ID
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • SIP Trunking
  • SMS Messaging
  • Softphone
  • Surveys & Feedback
  • Telemarketing Management
  • Unified Communications
  • Virtual Voicemail
  • Voice Mail
  • VoIP
  • VoIP Connection
  • Workflow Configuration
  • Workflow Management

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