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What is Zoho Analytics?

Industry Specialties: Serves all industries

Zoho Analytics (formerly Zoho Reports) allows users to create visualizations and dashboards to present their data via a quick, easy, self-service model. It brings insight and analysis to an organization’s business data on-demand without needing IT assistance or data analysts through extensive automation efforts in several dimensions of the analytical process.

Users can crunch huge datasets, clean and blend data, perform various analytical tasks and visualize the results in dynamic graphics to uncover insights. They can make data-informed business decisions in a stand-alone or embedded environment with support for mobile devices. It has flexible on-premise or cloud deployment models.
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#23

Zoho Analytics is ranked #23 in the Business Intelligence Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Zoho Analytics Pricing

Based on our most recent analysis, Zoho Analytics pricing starts at $24 (Monthly).

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Starting From
$24
Pricing Model
Monthly
Free Trial
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Training Resources

Zoho Analytics is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Zoho Analytics:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Zoho Analytics Benefits and Insights

Why use Zoho Analytics?

Key differentiators & advantages of Zoho Analytics

  • Visualize Data in Intuitive Graphics: Create insightful, useful dashboards to gain valuable information. Offers an expansive library of visualization types that is expanded frequently. Employees can also blend multiple reports into a single dashboard to gain insight into larger data trends. 
  • Discover Business Operations Insights: Get in-depth, actionable overviews of operations, ranging from sales, finance and marketing to resource management and geographic activity through geo visualizations that facilitate comparison across and between regions. 
  • Perform In-Depth Analysis: Managers can perform deep analytical queries that increase their business intelligence through powerful features like pre-built formulas and functions that identify business metrics and smart forecasting to project future outcomes. 
  • Share and Collaborate on Reports: Provides managers with fine-grained access over the content clients and colleagues can see and edit. Users with access can publish reports, embed them into websites or share them via email for collaboration. Peers can create comment threads on reports as well as add images and annotations. 
  • Embed Into Other Systems: Embed the software’s analytics capabilities into other solutions like CRM platforms, ERP tools or others. Offers seamless integration and a fully re-branded user portal for a continuous user experience across platforms. 
  • Extend the Software as Business Grows: The platform’s extensible, scalable architecture helps build and integrate analytics into applications of any size. Scales up to enterprises using huge volumes of data by utilizing scalable columnar database technology. 
  • Draw Data From Many Sources: Develop a 360-degree view of the organization by blending different types and sources, including outside sources, of data into a single cohesive database, allowing businesses to better answer questions regarding customer behavior, business operations, financial status and more. 

Industry Expertise

Zoho Analytics is useful for all industries but specializes in supporting organizations focused on tracking customer interactions and sales.

Zoho Analytics Reviews

Average customer reviews & user sentiment summary for Zoho Analytics:

User satisfaction level icon: great

748 reviews

89%

of users would recommend this product

Zoho Analytics has a 'great' User Satisfaction Rating of 89% when considering 748 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Zoho Analytics reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Ease of Use: It is a user-friendly platform that makes it easy to upload and control data, as noted by more than 77% of reviewers who mention ease of use.
  • Integration: Facilitates integration with multiple databases and platforms for greater insights, as reported by 82% of the users noting integrations.
  • Dashboards: It enables easy creation and sharing of multifaceted, custom dashboards, as observed by 75% of reviewers specifying dashboards.
  • Flexible Reports: It helps generate dynamic and customizable reports quickly, as stated by 88% of the users who refer to reports.
  • Implement: This tool is simple to deploy and implement, as noted by 75% of reviewers mentioning the implementation process.

Cons

  • Learning Curve: Around 63% of reviewers who mention the learning curve report that it has a steep learning curve for non-technical users.
  • User Interface: Its user interface can be confusing because of the multiple options and features available, as noted by over 54% of reviewers that mentioned the user interface.
  • Limited Queries: All users who refer to queries state that composing and joining queries is limited.

Researcher's Summary:

Zoho Analytics is a BI and data analytics software platform that helps users visually analyze data, create visualizations and get a deeper understanding of raw data. It helps users generate dynamic, highly customizable and actionable reports and allows integration with multiple platforms for achieving greater insights. Its multifaceted and customizable dashboards can enhance the user experience. However, many reviewers have reported that the user-interface can be confusing to use with the many options and features available. Also, it has a steep learning curve, and non-technical users might find it difficult to use in the beginning. Overall, it is a user-friendly platform that enables effortless data handling.

Key Features

  • Geo Visualization: Sales reps can quickly and easily compare regional performance with interactive map charts. Comparisons can be performed across countries, states, counties and more. 
  • Data Alerts: Managers can set alert conditions that trigger automated alerts when there is a significant change or anomaly in the data. 
  • Report Scheduling: Reports can be scheduled to be published or emailed automatically. Also, schedule recurring reports to generate on a set schedule. 
  • Drag-and-Drop Interface: An intuitive drag-and-drop interface makes generating useful reports quick and easy, without the need for code. View underlying data, set contextual filters, perform data exploration and drill down into the data to gain insights. 
  • White Labeling: The solution is white-labeled to facilitate embedding into websites or applications. Use this technology to embed individual reports or dashboards. 
  • Ask Zia: Zia is a smart analytical assistant built out of a blend of AI and machine learning algorithms. Employees can type out questions in natural query language (NQL), and the assistant will offer answers and suggestions via reports or automatically build and source KPI widgets. 
  • Data Connectors: Connects to a broad range of data connectors, including files and feeds, cloud storage, multiple databases, CRM systems, Google Analytics, marketing platforms, social media, financial platforms, e-commerce platforms, HR and more. 
  • Auto-Joined Data: Auto-joining tables can automatically merge tables linked by a Lookup column (schema attribute). This assists and partially automates cohesive database creation. 
  • Mobile Support: Apps on iOS and Android allow managers to view reports and dashboards from their mobile devices and overwatch operations from anywhere. 

Limitations

User feedback indicates the following limitations of Zoho Analytics, as of the time of this review:

  •  It has a steep learning curve for beginners. 
  •  Composing and joining queries is limited. 
  •  User-interface can be confusing due to its numerous features. 

Suite Support

mail_outlineEmail: Users can contact support by emailing [email protected].
phonePhone: Get in touch with support by phone using the following numbers:
  • US: + 1 888 900 9646
  • UK: + 44 (20) 35647890
  • Australia: + 61 2 80662898
  • India: + 91 44 67447000
schoolTraining: There are a variety of training resources available to subscribers, including live webinars, recorded webinars, ebooks, user guides, video demos, a gallery of sample reports, user forums, blog articles and much more. An API guide assists users with connecting to data sources.
local_offerTickets: To submit a ticket, users can either enter their information and problem into the web form on the “contact us” page or through their user account.
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