Klipfolio Reviews & Pricing

by Klipfolio Inc. | Founded 2001, Ottawa, Canada

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What is Klipfolio?

Industry Specialties: Serves all industries

Klipfolio is an analytics software tool that helps users wield data intelligently and confidently by building dashboards and reports that track KPIs and monitor trends. Users can glean insights from information across the organization collected in one convenient place and deploy interactive data visualizations that they can share with ease.

It is available through an annual or monthly subscription to one of four plans: Publish, Grow, Team and Team+. The number of dashboards and users allowed, as well as the data refresh rate and level of support varies depending on the pricing plan selected.

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User Sentiment i

Based on 578 reviews:

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#19

Klipfolio is ranked #19 in the Business Intelligence Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Klipfolio Pricing

Based on our most recent analysis, Klipfolio pricing starts at $3,000 (Annually, Freemium).

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Starting From: $3,000
Pricing Model: Annually, Freemium
Free Trial: Yes, Request for Free

Training Resources

Klipfolio is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Klipfolio:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Klipfolio Benefits and Insights

Why use Klipfolio?

Key differentiators & advantages of Klipfolio

Faster Decisions: Enables faster and better data-driven decision making with a dashboarding tool that shows meaningful KPIs first.
Ease of Use: Quickly upload and analyze data with dashboards with a simple architecture on the back-end — no coding required.
Simplified Data Sets: Create a range of data visualizations from a single data source, or a single visualization from a range of data sources. Pull raw data directly into the dashboard, removing complicated organization and exploration steps.
Integration with BI Tools: Make analytics reporting and visualization easier by integrating with traditional enterprise BI tools like Tableau, Domo, Qlik, Looker and Microsoft Power BI to enhance the data they hold.
Holistic BI: Get a more comprehensive view of business metrics across data sources and brand performance on social media, all collected and displayed in one place through data connectivity and data merging.
Data Visibility: Gain visibility into business data and understand where the business is at via real-time dashboards and reports.
Analytics On-the-Go: Retrieve data from the cloud-based architecture any time, anywhere with an internet connection, unlike on-premise solutions. Access the platform via a native app for both iOS and Android mobile devices as well as via web browsers.
Boost Collaboration: Align all stakeholders and employees with organizational goals by collaborating and sharing data with others internally and externally, whether in real time or periodically.
Scalability: Pay only for the required level of functionality and upgrade, downgrade or cancel the plan at any time. Add additional dashboards to any plan at a flat rate or consult the support team for a custom solution that can support hundreds to thousands of dashboards at once.
Free Trial: Test it firsthand through a free 14-day trial.

Industry Expertise

Klipfolio serves over 11,000 customers in 85 countries. Some of the industries that use this program include automobiles, technology, media, eCommerce, financial services and more.

Klipfolio Reviews

Average customer reviews & user sentiment summary for Klipfolio:

578 reviews

93%

of users would recommend this product

Klipfolio has a 'excellent' User Satisfaction Rating of 93% when considering 578 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Klipfolio reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Data Management: Approximately 94% of users who mentioned data preparation said that the platform helps create focused data models to power insightful and dynamic project dashboards.
Data Source Connectivity: Around 81% of users who mentioned its integration capabilities said that the tailored integration options of the platform are complemented by easy-to-use APIs and SQL queries to pull data from disparate data sources.
Functionality: Approximately 79% of users who reviewed its functionality said that the platform has a multitude of features for self-service data analysis to efficiently acquire valuable business insights.
Service and Support: Around 96% of users who reviewed support services said that they were very responsive and helpful, with fast turnaround times.
Cost: The free trial period is a big plus, and the solution gives value for money, approximately 81% of users who reviewed the tool’s cost said.

Cons

Speed: All users who reviewed its speed say that the platform is slow to load, with noticeable latency in data refresh.
Steep Learning Curve: Approximately 78% of users who reviewed training say that there is a steep learning curve to the platform, especially for formulas and functions.

Researcher's Summary:

Klipfolio is a business intelligence tool that empowers users to visualize, analyze and share business data to track product trends. With powerful data querying capabilities via SQL and APIs, the solution integrates well with a multitude of applications. Users leverage its rich visualization libraries and strong data modeling capabilities to create impactful data dashboards, though some users said that the platform was sometimes buggy and had a limited scope in managing complex KPIs. With its vast range of features, users create and share reports on data that matters via URLs, PDFs, scheduled emails and snapshots to power decision-making processes. Approximately 96% of users who mentioned the platform’s support services said that the team was helpful and responsive. Most of the users who mentioned pricing said that the solution was affordable for organizations of all sizes and provided value for money.

The solution does have some limitations though. All users who reviewed it for speed said that the platform slowed down, especially when applying filters, large file uploads and data refresh. Of users who reviewed its data integration capabilities, some said that the data source limit of 10 MB that comes with certain pricing plans can be limiting, especially when working with larger Excel and CSV files. Of users who mentioned cost, a few said that the additional fee for the periodic data refresh feature was a burden, though the introductory free trial offer could be quite attractive for new users.

In summary, Klipfolio is a web and cloud-based BI solution that offers a range of data integration, KPI monitoring and dashboarding capabilities to empower data-driven decision-making across organizations.

Key Features

Data Connectivity: Retrieve data from thousands of different data sources with hundreds of built-in data connectors that include many of the most commonly sought-after data points. Connect to even more types of data with custom queries made through open web services. Or, pull data from SQL databases by uploading files the old-fashioned way and establishing FTP server connections.
Insight into Social Media: Blend social media data with other proprietary business data to interpret and present brand performance on social platforms such as LinkedIn, Twitter, Facebook and more.
Automated Data Retrieval: Automate data retrieval for visualizations from a range of data sources that automatically update on detecting a change in users’ data. Refreshes every 30 minutes by default, but can refresh at a faster rate on certain subscription plans.
Data Merging: Mash up information from disparate data sources to create insights that track desired KPIs with a more holistic view of business performance.
Data History With PowerMetrics: Leverage PowerMetrics to track and store multi-dimensional data points for metrics and provide continuous insights into current and historical information even for data services that don’t offer history, i.e. social media feeds. Explore historical trends by comparing time periods.
Data Visualizations: Maximize a dashboard’s visual impact by choosing from 15 different types of customizable visualizations.
Self-Service Interactivity: Deep-dive into dashboards by filtering and segmenting data by specific dimensions or adjusting date ranges. Gain context from insights with automatic trend lines and applied actions like grouping, filtering, aggregating and sorting.
Pre-built and Customizable Dashboards: Easily create dashboards by choosing a pre-built dashboard from a range of template options or create an entirely customized one.
Targets and Indicators: Keep track when metrics fall below or reach conditional pre-set thresholds with notifications and indicators that alert of both trends and potential issues or successes.
Sharing: Share access to dashboards and visualizations with a single click and download them as images or PDFs for sharing across social media or messaging apps. Set up scheduled reports to be distributed to a specific list of members on a regular basis. Embed dashboards into websites or other applications, display on TVs, or make them public for easy visibility with custom generated URLs.
Search Function: Search for data points, visualizations or dashboards using natural query language (NQL) search function, similar to how one would search using Google or other search engines.

Limitations

Some of the product limitations include:

Color themes for data visualization are limited to light and dark
Chart creation requires some programming knowledge
Steep learning curve, especially for syntax of functions and formulae
Slow to load after filtering and data refresh
Additional cost of data metrics periodic refresh feature over and above the paid plan

Suite Support

Access an extensive collection of support resources that includes webinars, self-guided courses, community forums, a knowledge base of articles and more.

Sign up for Priority Support for faster response times via email, or Klipfolio’s Ninja Services Package which provides a bank of 1:1 consulting time per month and priority support ticket handling. Subscribe to the Team plan and receive 1:1 onboarding and Priority Support, or to the Team+ plan to receive these benefits and, in addition, three months of Ninja Building Training Services.

Email: Email [email protected].

Phone: Not available for this solution. Instead, contact a representative through the live chat feature during business hours.

Training: Access a wide variety of learning assets on the Learn Hub. Start with courses designed for data visualization beginners, access a plethora of quick tips from experts and receive digestible five minute, five day courses by email. Access a library of articles, blogs, tutorials, videos, and live and recorded webinars on how to use the platform. Additionally, take a certification exam to become Certified Experts or Certified Partners.

Tickets: Submit tickets either through a form in the Klipfolio Help Center, or email [email protected]