Jet Reports Reviews & Pricing

by Jet Reports | Founded 2002, Portland, OR

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What is Jet Reports?

Industry Specialties: Serves all industries

Jet Reports is a robust software solution designed to streamline Business Intelligence (BI) tasks, offering comprehensive data analysis and reporting capabilities. It is particularly well-suited for organizations that rely on Microsoft Dynamics ERP systems, as it seamlessly integrates with these platforms to provide real-time data insights. This makes it an ideal choice for businesses seeking to enhance their decision-making processes through accurate and timely information.

One of the key benefits of Jet Reports is its user-friendly interface, which allows users to create and customize reports without extensive technical knowledge. Popular features include advanced data visualization, automated reporting, and the ability to drill down into data for deeper analysis. Users appreciate the software's flexibility and the efficiency it brings to their reporting workflows.

Compared to similar products, Jet Reports is often praised for its ease of use and strong integration capabilities. Pricing details can vary based on specific needs and usage, so it is recommended to contact SelectHub for a tailored quote. This ensures that users receive a pricing plan that aligns with their unique requirements.

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Based on 74 reviews:

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Jet Reports Pricing

Based on our most recent analysis, Jet Reports pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-based
Free Trial: Yes, Request for Free

Jet Reports Benefits and Insights

Why use Jet Reports?

Key differentiators & advantages of Jet Reports

Integrated Reporting: Because it is designed to integrate with Microsoft Dynamics, this system offers a seamless interface experience for users.
Affordable Insights: Offers a cost-effective reporting tool designed to embed inside another solution, streamlining data insights at a reasonable price point.
Self-Service BI: Users can immerse themselves in analytics and explore data freely in many directions without coding. This also saves time and money that would otherwise be spent on a data scientist.
Compelling Visualizations: The solution offers a range of intuitive graphical options for users to visualize trends and patterns. These are shareable and promote collaboration between teams as well as with external parties such as clients.
Zero-Training Interface: The simple drag-and-drop interface makes the system very easy to learn. This kickstarts implementation and encourages total adoption throughout the organization, and saves you money on training.
Customizable Reports: Users aren’t restricted to pre-built report types — they can customize their reports to fit their specific needs. That being said, the solution does offer a broad range of stock reports that can expedite the reporting process significantly.
Reduced Errors: The system facilitates quick, accurate report generation in formats that work for the individual business using them.

Industry Expertise

Specifically designed for those using Microsoft Dynamics ERP. Industry specialties include finance, higher education, marketing, healthcare, hospitality, food and beverage as well as many more.

Jet Reports Reviews

Average customer reviews & user sentiment summary for Jet Reports:

74 reviews

85%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Jet Reports reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Seamless Microsoft Dynamics Integration: Jet Reports seamlessly integrates with Microsoft Dynamics NAV and Business Central, making it easy to access and work with your financial data.
Familiar Excel Interface: Jet Reports leverages the familiar functionality of Excel, making it user-friendly, especially for users already comfortable with Excel, and reducing the learning curve for creating reports.
Strong Support System: Users benefit from robust customer support and comprehensive training resources, ensuring they can maximize the software's capabilities.

Cons

Steep Learning Curve: While Jet Reports is celebrated for its user-friendly interface, new users might find the software overwhelming, especially without proper training.
Setup Challenges: Some users have reported that the initial setup of Jet Reports can be complex and demand a considerable investment of time and resources.
Limited Visualization: While Jet Reports excels in generating detailed reports, it may fall short in providing advanced data visualization tools, potentially hindering a comprehensive understanding of complex datasets.
Cost of Support: Users without an advanced understanding of report writing functionalities might incur additional costs by relying heavily on Jet Reports' support services for assistance.

Researcher's Summary:

How has Jet Reports taken off as a business intelligence tool? User reviews from the last year highlight a mixed bag. While Jet Reports is generally praised for its strong integration with Microsoft Dynamics and Excel, making it a comfortable choice for those already familiar with these platforms, there are some notable drawbacks.

Many users appreciate the straightforward usability of Jet Reports, emphasizing its capacity for building intricate financial and operational reports without needing a deep technical background. However, a recurring complaint is the steep learning curve for beginners, which can be a significant hurdle for some. Performance issues with large datasets are also a common grievance, with users reporting slow processing times and occasional crashes. Another area for improvement that users frequently point out is the need for better customer support, which is crucial for a smooth user experience, especially when dealing with complex software.

While Jet Reports offers robust reporting capabilities within the Microsoft ecosystem, its limitations, particularly regarding performance and customer support, cannot be overlooked. This makes it a more suitable option for organizations already invested in Microsoft Dynamics, willing to invest resources in training, and whose reporting needs don't involve excessively large datasets.

Key Features

Dashboards: Dashboards give users a centralized, cohesive access point to their data, visualizations, reports, collaboration and more.
Geospatial Analysis: Defined as the gathering, manipulation and display of historical data, GPS points, satellite photography or imagery that is presented in the form of coordinates or other location-based metrics. Geospatial analysis lets users discover geographical trends, demographic patterns and more.
Report Bursting: This is the process of running a report once, then dividing up the results for different viewers and giving them access to a subset of the data. You can use burst reports to send individuals information relevant to their department, region or other need.
JReport Server Cluster: This distributed group of servers working together shares resources, schedules, security and versioning services to reduce strain and improve availability.
Metadata Security: Offers robust security measures to ensure protection of the organization’s data and metadata.
Multi-Tenancy Support: Supports multiple instances of the same software being developed and utilized by different clients via whitelabeling. Allows clients to customize the solution without accessing the source code.
Integrations: Designed to smoothly integrate with Microsoft Dynamics AX, NAV or GP to offer a seamless experience for users combining this solution with ERP software.

Suite Support

Email: Users cannot email support directly. They must submit a support request through InsightSoftware, Jet Global’s support system.

Phone: Users cannot call support directly. They must log in to InsightSoftware, Jet’s support system, to submit a request.

Training: Jet Global offers training webinars every second Thursday of the month at 9:00 a.m. PDT, as well as a large eLeaning library and in-person training courses available upon request.

Tickets: Before submitting a ticket, users should access the Help Center. There they have access to a broad range of help topics including report design, setup, scheduling, distributing, budgeting, data management, configuration, installation, troubleshooting and more. If they still can’t find an answer to their problem they can submit a ticket by logging into InsightSoftware, Jet’s support system.