Einstein Analytics Reviews & Pricing
by Salesforce.com | Founded 1999, San Francisco, CA
Categories:
What is Einstein Analytics?
Industry Specialties: Serves all industries.
Einstein Analytics is a suite of analytics applications that use artificial intelligence to supply insights. With predictive, tailored analytics, it can build AI data visualizations and deliver recommendations to help companies accomplish their business goals. Developed by Salesforce, it integrates natively with their CRM to boost understanding of sales pipelines and customer satisfaction.
It offers three editions: Predictions, Analytics Growth and Analytics Plus. Until 2017, it was known as Salesforce Analytics Cloud or Wave.
PRICE
$
$
$
$
$
COMPANY SIZE
DEPLOYMENT
PLATFORM
Try Before You Buy.
Request a Free Demo Today!
Request Demo
It's completely free!
Product Screenshots and Videos
Einstein Analytics Pricing
Based on our most recent analysis, Einstein Analytics pricing starts at $75 (Per User, Monthly).
- Price
- $$$$$
- Starting From
- $75
- Pricing Model
- Per User, Monthly
- Free Trial
- Yes, Request for Free
Training Resources
Einstein Analytics is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Einstein Analytics:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Einstein Analytics Benefits and Insights
Why use Einstein Analytics?
Key differentiators & advantages of Einstein Analytics
- Predictive Analytics: Automatically generates models and precise recommendations based on insights gleaned from relevant data, with the power of artificial intelligence.
- Achieve Faster ROI: Spend less time cleaning up data and more time selling products and converting leads.
- Native Salesforce Integration: Connects seamlessly with Salesforce, supplementing the CRM platform with crucial BI.
- Unify Your Systems: Bring all data onto one screen to get the complete picture with data connectors to any platform, including external systems.
- Simplicity of Use: Create data visualizations that make sense with ready-to-use customizable templates that eliminate the need to have coding knowledge.
- Free Trial: Sign up for a free 30-day trial on the vendor’s website.
Industry Expertise
Einstein Analytics works especially well in fields that deal with customer relationships, particularly financial services, manufacturing, healthcare, the public sector, and retail and consumer goods. Enterprises across all industries leverage its no-code AI and augmented analytics capabilities to engage with proprietary data via self-serve data analysis.
Einstein Analytics Reviews
Based on our most recent analysis, Einstein Analytics reviews indicate a 'great' User Satisfaction Rating of 83% based on 1161 user reviews from 4 recognized software review sites.
1161 reviews
Synopsis of User Ratings and Reviews
Based on an aggregate of Einstein Analytics reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Einstein Analytics from Salesforce is a predictive analytics BI tool that uses the power of AI and machine learning to glean insights and create visualizations and reports to drive business decisions. All users who reviewed its analytics capabilities said that it excels at augmented analytics. Many users who reviewed data visualization said that templates and dashboards are easy to customize for deep-dive data exploration. With a range of reporting options and intuitive drag-and-drop functionality, the platform empowers business users to create their own reports without needing to code. Being part of the Salesforce suite, the platform integrates well with other SF offerings, as expected, as well as with external data sources. As for the tool’s data management capabilities, some users said that ETL functions are self-contained in that they replace the need to write code, however others said that data needs to be cleansed before the ETL engine can consume it for data analysis. Commenting on the software’s functionality, around 68% of users said that it is easy to drill down into KPIs with little training in analytics, whereas some users said that the platform is sparse in terms of features and does not have the same reporting capabilities as other Salesforce tools. Mentioning the interface, a majority of users said that it is clean and interactive, though quite a few users said that they preferred the classic version to the new one.
A majority of the users who reviewed pricing said that, in addition to expensive per-user licenses, other costs can quickly add up, since implementation is not easy and often requires professional vendor support. Many users who discussed setup said that the platform struggles when processing large amounts of data, and plugins are needed to process heavier data sets, which further compounds costs. Quite a few users said that the platform performs well within the Salesforce ecosystem; however, it does not have the robustness and flexibility of Tableau.
Overall, Einstein Analytics is a BI tool with strong out of the box ETL and data visualization capabilities that glean deeper insights into business metrics and seems to be suited for organizations with lightweight data analysis needs or those that already implement Salesforce solutions.
Key Features
- Role-Specific Analytics: Leverage its prebuilt templates and native apps designed to maximize insights with customizable best-practice KPIs in specific industries, including sales, customer service, financial advising, B2B marketing, fundraising and more.
- Actionable AI: Build AI-powered applications and models that explore millions of data combinations and trends in minutes, even without knowing code. Generate predictions and what-if scenarios for the business.
- Self-Service BI: Customize the queries and looks of analytics applications to target the information needed for specific decisions.
- All-Around Insights: Gather all information in one place by connecting to any external data source, including AWS Redshift, Salesforce CRM, Microsoft Dynamics, Google BigQuery and more.
- Team Collaboration: Quickly share assets and take action together with colleagues with smart notifications, annotations, presentation mode, downloadable analytics, updates via email subscription and native integration with Salesforce Chatter.
- Mobile Ready: Download apps compatible with iOS and Android platforms that support many of the available analytics features.
- Continuous Upgrades: Avail new features and enhancements released by the Salesforce platform three times a year in winter, spring and summer.
Suite Support
All customers can take advantage of free resources, while Premier and Premier Plus plan customers receive additional guidance and support. Find a detailed comparison of the vendor’s Success Plans on their website.
Post questions and receive answers and tips through Salesforce’s Trailblazer Community, which also has a Known Issues index, which documents issues and their possible resolutions.
mail_outlineEmail: Email support after signing in to a Salesforce account.
phonePhone: Phone support is available to Premier and Premier Plus support plan users.
schoolTraining: Access a robust selection of training options, which include:
- Free Learning Map
- Trailhead self-paced interactive webinar program
- Free two-day hands-on basic and advanced academy workshops in cities around the world
- Complete walkthroughs with example files in the Video Academy
- Free mini Academy webinars
- Personalized work sessions called “Accelerators,” included in Premier and Premier Plus support plans.
local_offerTickets: Submit a ticket under the Help and Training section on the vendor’s website after signing in to a Salesforce account.
Similar Products
Here are the most similar products to Einstein Analytics.
