ClicData Reviews & Pricing

by ClicData | Founded 2008, Lille, France

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What is ClicData?

Industry Specialties: Serves all industries

ClicData is a cloud-based solution that collects data from multiple sources and delivers insights that are easy to use, embed and access on any device. It enables users to design and share dashboards. It has four different pricing plans with varying levels of functionality: Premium, Team, Enterprise and Dedicated. Users can purchase subscriptions at a yearly or monthly rate.

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User Sentiment

Based on 294 reviews:

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ClicData Pricing

Based on our most recent analysis, ClicData pricing starts at $71 (Annual, Free, Monthly, Quote-based).

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Starting From: $71
Pricing Model: Annual, Free, Monthly, Quote-based
Free Trial: Yes, Request for Free

Training Resources

ClicData is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ClicData:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ClicData Benefits and Insights

Why use ClicData?

Key differentiators & advantages of ClicData

All Your Data in One Place: Combines and cleans users’ data to create a comprehensive data warehouse with faster access and a more consistent database.
Better Data Stories: Control the navigation and presentation of data. Create unique visualizations to convey information quickly and effectively.
Ease of Use: Drag and drop data to create and share a dashboard in minutes; no IT experience needed.
Integration: With over 250 connectors, add new data sources when changing or upgrading ERP or CRM and keep data flowing.
More Efficient Insights: Automatically updates dashboards whenever data is updated. Set up automated reporting schedules and alerts.
Regular Updates: Routinely adds new features and improvements, such as additional widgets and connectors.
Reporting On the Go: Access dashboards on the web or through its mobile applications.
Data Security: Ensures top-notch security and encryption for business data through Microsoft Azure, with a wide toolbelt of authentication and protection solutions in place, all aligned to security and privacy regulations.
Free Trial: Offers a full-featured free trial of the Premium or Team application for 15 days, no credit card required.

Industry Expertise

ClicData provides a business intelligence solution for companies in all industries, including marketing, retail, consulting services, healthcare, software development, hospitality, the public sector and sales.

ClicData Reviews

Average customer reviews & user sentiment summary for ClicData:

294 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ClicData reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Visualization: About 89% of users who reviewed visualization mentioned the system’s ability to create beautiful, unique dashboards.
Ease of Use: Approximately 73% of users who referred to user-friendliness said that the solution is very intuitive and easy to navigate.
Customization: All users who talked about customization liked that they could customize anything in the system.
Customer Service: ClicData provides very positive and outstanding customer service, according to about 56% of users who reviewed support.

Cons

Connectivity: The solution lacks plugins to pull data, according to approximately 58% of reviewers commenting on connectivity.
Learning Curve: All users who mentioned a learning curve related to understanding the product said that it was difficult to master, especially for non-technical users.
Updates: All users who talked about updates complained about fixes taking too long to get done.
Features: About 67% of users who spoke about features said that features are limited, and many important ones are unavailable, especially for the cheaper plans.

Researcher's Summary:

Clicdata is a robust platform with a multitude of data manipulation options and robust data processing capabilities. The cloud-based system is simple enough to get the results businesses need. Readymade connectors are available to connect and fuse data from multiple data sources. However, some users complained about connectivity issues with third parties. Users also complained about the lack of API integrations and plugins to pull data. Visualizations are stunning with customizable dashboards that are quick and easy to set up and have a great set of widgets. Users were generally happy with the customer service, stating that they were positive and reactive. Video tutorials and documentation could be improved. Some important features, such as roll back and database editing, are not available for all plans. Learning and getting used to the system can take time for the non tech-savvy. Overall, it’s a flexible, intuitive and cost-effective tool to visualize business data.

Key Features

Data Connectors: Connect to over 250 data sources, both on-premise and online, such as Google Drive and Google Analytics, QuickBooks, Shopify, SQL, Salesforce, Hubspot, SugarCRM and more. Their website has a full list of all compatible data connectors, sorted by plan availability.
Data Warehouse: Consolidates all data into one centralized data warehouse, bypassing exports and imports.
Dashboard Designer: Drag and drop to transform data into insights. The designer features an extensive library of visualization widgets.
Interactive Dashboards: Filter information by clicking KPIs. Drill down into any data set to retrieve further insights.
Auto Refresh: Monitors all data sources and automatically refreshes dashboards when data is added, deleted or updated.
Branding Customization: Users of certain plans can customize logos and colors, controlling the look and feel of their dashboards for a cohesive branding identity.
Sharing: Share dashboards with others via email as PDF or image attachments or Live Links.
User Management: It can add and maintain users. Admins can control access rights and dashboard visibility so that users focus on the most relevant insights.
Predictive Analytics: The solution integrates with machine learning platforms such as Prevision.io and H20.ai.
White Label: Users can embed dashboards into their customer-facing solutions, remove branding and add extra functionality to their existing website or application with a copy-and-paste API code.
Security: With capabilities such as two-factor authentication, single sign-on, session tracking, IP white listing, password rules and intelligent log analysis, users can ensure their data is safe and secure.
Mobile Apps: Offers iOS and Android applications that display responsive live dashboards, which users can explore, export to PDF, send via email, print and more from their mobile devices.

Limitations

Some of the product limitations include:

Very difficult to connect data to a CRM.
Data manipulation can be tricky to comprehend.
Limitations to create templates.
Limited access to element controls for those with programming knowledge.
High price for some optional resources.

Suite Support

ClicData offers two different support options: self-service and full-service. Support options also vary from plan to plan.

Email: Users of all subscription tiers can email [email protected] to receive support. Team, Enterprise and Dedicated plan subscribers also have the option to chat directly with a professional support team from within the application.

Phone: Phone and screen share support is available for subscribers of the Team, Enterprise and Dedicated plans.

Training: ClicData offers many free resources in their support center, such as a Getting Started guide, interactive online tutorials, a YouTube channel of how-to videos, an FAQ, regular webinars and an online searchable help document. More extensive training is available by booking a private consultation through full-service support with an experienced product specialist or dedicated BI manager.

Tickets: Users of all subscription tiers can submit and track the status of their tickets from the support system in the ClicData platform.