BrightGauge Reviews & Pricing

by ConnectWise | Founded 2011, Coral Gables, FL

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Request Pricing Request Demo

Overview Pricing Benefits Reviews Features

Categories:

What is BrightGauge?

Industry Specialties: Serves all industries

BrightGauge provides business solutions to manage data and generate insightful reports through goal management, automated reporting and interactive dashboards. Updates real-time data insights and sends performance reports at any preferred time and day of the week.

It syncs data ten minutes before the report is sent to ensure information is up to date. Automatically gauges sync every five minutes to four hours to maintain data freshness.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

User Sentiment

Based on 56 reviews:

Add your rating:

Product Screenshots and Videos

BrightGauge Pricing

Based on our most recent analysis, BrightGauge pricing starts at $359 (Monthly).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $359
Pricing Model: Monthly
Free Trial: No

Training Resources

BrightGauge is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BrightGauge:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BrightGauge Benefits and Insights

Why use BrightGauge?

Key differentiators & advantages of BrightGauge

Improve Data-Driven Decision: Determine relevant initiatives to increase revenue and meet business goals by checking offers and pricing adjustments. Real-time data on customers, clients and employees leads to business success.
Increase Competitive Advantage: Access and analyze competitors’ historical data to recognize product gaps, identify market forecasts and present solutions. Recognize and track market trends to gain updated information.
Boost Customer Experience: Customer feedback and MSP tracking enable organizations to track KPIs and manage a timely response. Monitoring the number of open and closed tickets defines contribution toward SLAs.
Improve Productivity and Transparency: Sharing dashboards across teams provide transparency in gauging an individual’s success. Automation saves time and ensures efficiency at multiple levels by aligning relevant goals and objectives.
Strengthen Employee Engagement: Engage employees by sharing data dashboards to track work reports, updates and progress. Builds transparency and helps establish a connection for larger business goals.
Enhance Integration: Provide seamless data tracking using the pre-built default gauges. Visualize client and company data from a single platform to ensure a high level of business performance.

Industry Expertise

The vendor serves small to medium IT services.

BrightGauge Reviews

Average customer reviews & user sentiment summary for BrightGauge:

56 reviews

89%

of users would recommend this product

Key Features

Snapshots: Automatically take snapshots to track data and identify current trends. Compile daily, weekly and monthly metrics, pin them onto the chart and notice patterns and issues. Track and report end-of-day support tickets, disk space usage and server patch status.
Public Dashboard: Embed KPIs and metrics on websites, support desks, internal teams and client portals and share URLs with clients without sign-in option. Activate short snippets to the code and allow public access to the KPIs, CSAT scores and average response time.
Goal Management: Assign each team member with KPIs and keep track of the progress made toward the set goals. Setting effective goals facilitates accountability and allows employees to stay motivated.
Client Reporting: Select the type of report from the reports section, pick a suitable template type or customize it and schedule the exact time and date to send out the report.
Calculated Metrics: Create gauges using customized metrics based on formula operation, including addition, subtraction, multiplication and division, to ensure the calculations are accurate.