SAP Analytics Cloud Reviews & Pricing

by SAP, Inc. | Founded 1972, Weinheim, Germany

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What is SAP Analytics Cloud?

Industry Specialties: Serves all industries.

SAP Analytics Cloud is an augmented analytics solution that uses machine learning technology to generate data visualizations and simulate predictive scenarios. It provides every member of an organization with access to automatic, interactive insights via natural language processing. Powered by artificial intelligence, it helps businesses make decisions with confidence by exploring what-if possibilities based on historical data.

There are multiple plans available with different functionality levels, so businesses can choose the subscription that provides the best fit for their needs.

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User Sentiment

Based on 834 reviews:

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SAP Analytics Cloud Pricing

Based on our most recent analysis, SAP Analytics Cloud pricing starts at $36 (Per User, Monthly).

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Starting From: $36
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

SAP Analytics Cloud is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SAP Analytics Cloud:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SAP Analytics Cloud Benefits and Insights

Why use SAP Analytics Cloud?

Key differentiators & advantages of SAP Analytics Cloud

Increase Efficiency: Automatically generates relevant explanations and insights, saving time for those who would otherwise spend it slicing and dicing data to find that information.
Smarter Analytics: Digs deeper and thinks smarter with data thanks to machine learning technology that powers its Smart Predict, Smart Insights and Smart Discovery modules.
No IT Training Needed: Discover insights through natural-language processing which eliminates the need for cryptic queries. Easily access augmented analytics, irrespective of skill levels in data science or visualization.
Anticipate Problems: Detect risks and avoid issues before they happen through predictive forecasting and alerts.
More Informed Decisions: Determine the best course of action through AI-powered capabilities that take the uncertainty and guesswork out of decision-making.
Visualize Impact: Software algorithms identify key influencers and make it easier to see what drives business and what impacts the bottom line the most.
Work Better Together: Collaborate through the cloud, keeping in constant communication to get the job done together.
Free Trial: Download a 30-day free trial version from the vendor's website.

Industry Expertise

SAP Analytics Cloud is a solution for all industries. It has an especially effective implementation in sales, marketing, finance, operations, human resources, public services, oil and gas, real estate and more. It also offers a multitude of business content packages that provide end-to-end dashboards for a wide range of industries.

SAP Analytics Cloud Reviews

Average customer reviews & user sentiment summary for SAP Analytics Cloud:

834 reviews

85%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SAP Analytics Cloud reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Data Visualization: Approximately 91% of users who reviewed visualization said that they can customize dashboards effortlessly with the solution’s wide range of templates and graphics libraries.
Ease of Use: Citing the platform’s modern and intuitive interface, around 89% of users said that the platform makes it easy to develop stories without technical knowledge thanks to Smart Discovery.
Data Analysis: Mentioning its forecasting and predictive analysis capabilities, approximately 87% of users said that the solution enables collaborative enterprise planning via statistical and predictive analysis.
Web and Mobile Accessibility: Discussing its easy accessibility on multiple browsers, around 72% users said that the platform works well on a wide range of devices.
Data Connectivity: Approximately 70% of the users who mentioned integration said that the tool, with strong live data connections, integrates well with other applications and data sources.
Functionality: Around 55% of the users who discussed features said that the tool is scalable and quite versatile, with frequent updates.

Cons

Performance: Approximately 85% of users who reviewed performance said that some features do not work well at the enterprise level.
Reporting: Around 58% of users who mentioned reporting said that report creation with the tool is complicated and needs IT support.
Data Management: Approximately 52% of users who discussed data preparation said that the platform needs more ubiquitous data modeling capabilities.

Researcher's Summary:

SAP Analytics Cloud is a powerful data visualization tool that helps users explore data in an easy-to-understand format and discover metrics that help them make informed decisions.

Many users who reviewed visualization said that the platform has rich graphics libraries and a range of templates for story presentation of business metrics. Citing its aesthetic design, a majority of users said that the solution’s interface is intuitive for programmers and non-technical users alike. Mentioning its strong predictive and augmented analysis capabilities, a lot of users said that the platform is a strong planning tool and helps them gain business insights easily. Many users said that the tool works well on a plethora of devices, including mobile, and is accessible on multiple browsers, though some users said that its offline mode capabilities are limited. Most of the users who reviewed data integrations said that the tool handles large amounts of data seamlessly, though quite a few users said its compatibility with live connection data sources is limited to other SAP products. Reviewing functionality, a majority of users said that the tool is versatile and scalable to ensure a great end-to-end user experience, though some said that it needs more features, such as improved live data analytics.

The solution does have its limitations, though. Around 85% of users who reviewed its performance said that it struggles at the enterprise level, though quite a few users said that it performs exceedingly well within the SAP ecosystem. A majority of the users who mentioned reporting said that the solution lacks automatic report distribution and broadcasting capabilities, though some said that it has excellent analytical and data-oriented report creation. Many users who discussed data management complained that the process for updating an existing data model needs a lot of rework, and that the solution needs more versatile modeling features.

Overall, SAP Analytics Cloud is a planning tool with strong BI capabilities that brings the power of cloud computing to self-service data analysis for gaining actionable insights into business metrics.

Key Features

Data Preparation: Alerts as to possible errors and automatically cleans data through machine learning technology to enhance data for deeper insights. Offers context-based suggestions for better data preparation and data visualizations through Smart Transformations.
Chat With Data: Type questions into the Search to Insight bar in natural language to instantly create visualizations — no syntax mastery necessary. Analyze data easily, similar to using a search engine.
Instant Data Visualization: See the full picture in seconds; the solution generates interactive charts and graphs automatically upon query.
Predictive Forecasting: Generates prediction models that learn from historical data to automatically detect risks and predict what is likely to happen in the future.
What-If Analysis: Create what-if simulations through the power of self-service machine learning. Plan for the next steps by fine-tuning prediction scenarios based on confidence levels.
Highlight KPIs: Answer the “why” and “what” questions through augmented analytics. Identify the top contributors to business performance — the people, products and processes that contribute to the overall story.
Analyze Anomalies: Take corrective action aided by Smart Discovery, which automatically points out outlying data.
Hybrid Analytics: Protect technology investments by continuing to manage on-premise systems and existing data infrastructure, while simultaneously moving towards the future by leveraging the cloud. Supports a wide range of data connections, ensuring import and access to data from any source to maintain a 360-degree view of the business.
Partners: Over 100 partners offer upwards of 430 analytical extensions in the SAP App Center that provide additional value and industry specific applications to the platform.
Built-In Collaboration: Create discussions, assign tasks and deadlines and comment on data points. Share information and interact with each other continuously on screen.
Mobile App: Stay connected to the Cloud via a responsive, interactive iOS app.

Suite Support

Before emailing support, access self-service resources by browsing the online community content and blogs on the vendor’s website.

Sign up for the SAP Business Plan or above to avail free support. Subscribe to any of the premium support plans to request proactive support for best business practices and IT optimization, among other features.

Email: Fill out the web form on the “Contact Us” tab at the right side of the SAP website. Get live help via chat with a representative.

Phone: Call 1-800-872-1727. Check the vendor’s website for region-specific phone numbers.

Training: Explore the Learning tab of the vendor’s home page for a wide spectrum of training options. These include:

Regular webinars and on-demand recordings of past webinars, for first time users.
Guided playlists that contain curated resource lists on different topics
A large library of guided videos by Product Coaches
A Quick Answers FAQ page
A help library that has step-by-step documentation on every feature.

Tickets: Submit a ticket by clicking “Submit an Incident” after logging in to the SAP Support Launchpad. Or, start an expert chat, schedule an expert session or ask an expert peer, from within the Support Launchpad.