AnswerRocket Reviews & Pricing

by AnswerRocket | Founded 2013, Sandy Springs, Georgia

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What is AnswerRocket?

AnswerRocket is an AI-powered augmented analytics tool that quickly provides the answers to questions decision makers ask, delivering actionable, accessible insights. It targets business users, enabling users of all technical skill levels to explore their data through natural language processing and an intuitive interface. Users can generate customizable interactive visualizations and dashboards from queries entered in plain English.

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Based on 46 reviews:

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AnswerRocket Pricing

Based on our most recent analysis, AnswerRocket pricing starts at $1 (Monthly).

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Starting From: $1
Pricing Model: Monthly
Free Trial: No

Training Resources

AnswerRocket is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for AnswerRocket:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

AnswerRocket Benefits and Insights

Why use AnswerRocket?

Key differentiators & advantages of AnswerRocket

Accelerate Analytics: The platform automates analysis so that it takes seconds to answer users’ questions, saving companies valuable time spent otherwise in arduous data processing of reports and spreadsheets.
Get Ahead of Trends: The system helps users take a proactive approach to business intelligence. It automatically produces insights and stories for users that are most relevant to business performance, trends and opportunities.
Drive Better Decision-Making: The solution aims to answer not just “what” questions, but also the “how” and “why” questions often asked by decision makers, turning numbers into actions. In addition to viewing KPIs, users can dig into the performance drivers behind those numbers and identify growth opportunities and key contributors to metrics.
Ease of Use: AnswerRocket empowers decision makers to find answers to their questions without the need for analyst or IT assistance. Any user can access and understand insights without technical expertise by asking the search engine questions in natural language.
360 Degree View of Business: Users can obtain a holistic view of all their enterprise data in real-time, ensuring that results are as current and accurate as can be.
Self-Service BI: Users can delve into their data and find exactly the information they need, focusing in and drilling down to the metrics that matter most to them.
Accessible On-The-Go: Users can access the platform via web, mobile web and a native mobile app. They can also share insights via email or embedding in third party applications, ensuring that the information goes wherever they go.
Free Demo: Interested parties can contact the vendor to receive a one-on-one demo to try the platform with their own data

Industry Expertise

AnswerRocket assists customers from many different industries in making data-driven decisions, but seems to target companies delivering consumer packaged goods. Some of their other clients include food and beverage, retail, manufacturing and industrial, oil and gas, aviation, the financial sector, healthcare and pharmaceuticals, entertainment and more.

AnswerRocket Reviews

Average customer reviews & user sentiment summary for AnswerRocket:

46 reviews

92%

of users would recommend this product

Key Features

Data Connectivity: Users can connect AnswerRocket to all of their data, whether it lives in the cloud or on-premise. The platform supports connections to hundreds of sources, including Amazon Redshift, SQL databases, Google Drive and Google Analytics, Oracle, SAP, Salesforce, Snowflake and more.
Knowledge Graph: After connecting all their data sources, users can compile and maintain a dynamically updated knowledge base that shows everything the platform knows about the company at any given point, allowing for comprehensive data visibility.
Search-Powered Analytics: The core of the platform is an augmented analytics engine powered by artificial intelligence, which allows for smart analysis and conversational search. Users can query their data for answers just like they use a search engine to surf the web.
Natural Language Processing: Users can ask the platform questions in conversational English to generate results, no programming language fluency required. The system learns and adapts to queries, optimizing itself over time, and users can tailor the AI’s language to understand their way of speaking.
Automate Analytics Workflows: By activating out-of-the-box machine learning bots called RocketBots, users can unlock the power of data science to automate time-intensive workflows and speed up data analysis. The bots act as a team of always-on analysts, monitoring data for critical updates and running scheduled analyses around the clock.
Data Analytics: The system runs descriptive, diagnostic and predictive analysis on data, generating insights such as summaries, trends, forecasts, growth, outlying data points, correlation, compound annual growth rates and year-over-year comparisons.
Data Visualization: The solution answers users’ questions with automatically generated interactive visualizations and dashboards. Users can customize the look and feel of these graphics, and the AI learns users’ design preferences over time.
Share Insights: Users can share analyses via web, mobile browser, mobile app, email or embedding in a third-party portal or website.
Extensions: Users can leverage AnswerRocket’s supplemental library of extensions or even create their own to add additional functionality to the system. They can also integrate AI and machine learning algorithms from all major open-source libraries to tailor the solution’s intelligence to their needs.
Deployment Options: Users can take advantage of flexibility in their deployment, with choices between a public SaaS, a private cloud-hosted solution or a hybrid solution in between to leverage existing data warehouses.
Mobile App: Users can ask AnswerRocket for insight while on the go, with a mobile app for iOS devices that allows them to type questions or ask them by voice.

Suite Support

The AnswerRocket website does not have a page on their website that details their support offerings. Visitors to the website can submit inquiries via the form on the “Contact Us” page, or via the chatbot in the bottom right corner of the webpage.

The resources tab on the AnswerRocket home page offers visitors blog posts, eBooks, videos and guides to help them choose an augmented analytics BI solution, but no courses or how-to guides for the platform itself.

Email: Though it’s not clear from their website whether or not AnswerRocket offers support via email, their email for general inquiries is [email protected].

Phone: Though it’s not clear from their website whether or not AnswerRocket offers support via phone, their phone number for general inquiries is 1-678-608-0053.

Training: It is not clear from their website whether or not AnswerRocket offers training, courses, guides or documentation for their platform. Users interested in educational resources for the solution should submit an inquiry on the vendor’s website.

Tickets: It is not clear from their website where or not AnswerRocket has a support ticket system.