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#74

Truework is ranked #74 in the Employee Feedback Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Truework Benefits and Insights

Why use Truework?

Key differentiators & advantages of Truework

  • Protect Personal Information: Secure sensitive identity information by providing details only when consumers give their explicit consent. 
  • Save Time: Cut down on HR tasks with automated income and employment verification, as well as self-service proof of employment letters for all employees. Release information that complies with state and federal laws as well. 
  • Ensure Privacy: Authorize the release of salary information through email confirmation. Strict system-wide permission controls ensure that data access is restricted and only authorized personnel have access. 
  • Improve Productivity: Be more productive by processing verification instantly, with all accurate information stored in one place. 

Industry Expertise

Suitable for all types of companies that need to manage verifications. Besides HR departments, use cases include background check companies, lenders and landlords.

Truework Reviews

Based on our most recent analysis, Truework reviews indicate a 'excellent' User Satisfaction Rating of 93% based on 60 user reviews from 3 recognized software review sites.

User satisfaction level icon: excellent

60 reviews

93%

of users would recommend this product

Key Features

  • COVID-19 Management: Ensure workplace safety and employee health with features such as: 
    • Case Management: Actively monitor employee health while maintaining data privacy. 
    • Health Questionnaire: Automatically send questionnaires that are built according to CDC and EEOC guidelines. 
    • Partner Integrations: Leverage additional tools for COVID-19 including testing, telehealth consultations, work policy updates and real-time support via partnership with hims & hers, Vault Health, SixFifty and Duke Health. 
  • HR Integration: Streamline verification by syncing Truework with payroll and HR systems including BambooHR, Namely and Paylocity. 
  • Employment Verification: Automatically receive employment and income verification requests. A dashboard provides real-time verification and monitoring. 
  • Data Encryption: All data is transmitted over secure HTTPS using TLS 1.2, the encryption standard used by banks and other financial institutions. Data is encrypted at rest using 256-bit AES for maximum protection. 
  • Data Centers: Offsite cloud infrastructure is SOC 2/3 compliant. The data center is monitored 24/7 and backups are held in multiple secure locations to ensure redundancy and availability. 
  • Verification Directory Third-party verifiers can request employee data from a database that stores thousands of companies in more than 55 industries. 
  • API: Verifiers can streamline the process of sending verification requests and fetching reports. 

Limitations

User feedback suggests the following product drawbacks at the time of this review:

  • Not fully automated, files need to be transferred via SFTP.

Suite Support

Company hours are 6 a.m. to 6 p.m. PST.

mail_outlineEmail: [email protected]. Live chat on the website is also available.
phonePhone: No phone support mentioned.
schoolTraining: A searchable knowledge base on the website provides access to dozens of help articles, sorted for employees, verifiers and HR personnel.
local_offerTickets: The help center has a link for submitting requests.
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