Billtrust Reviews & Pricing

by Billtrust | Founded 2001, Hamilton Township, New Jersey

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Overview Pricing Benefits Reviews Features

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What is Billtrust?

Industry Specialties: Accessories, Technology Solutions, Equipment Financing, Business Services, Equipment, Plumbing & HVAC, Building Supply

Billtrust offers a comprehensive software solution designed to streamline and automate Accounts Receivable processes. This platform is particularly well-suited for mid-sized to large enterprises that handle high volumes of invoices and payments, as it significantly reduces manual tasks and accelerates cash flow. Users benefit from features such as automated invoicing, payment processing, and collections management, which enhance efficiency and accuracy.

One of the standout advantages of Billtrust is its ability to integrate seamlessly with existing ERP systems, providing a unified view of financial operations. The software's robust reporting and analytics tools offer valuable insights into receivables performance, helping businesses make informed decisions. Customers appreciate the user-friendly interface and the reduction in days sales outstanding (DSO) that Billtrust facilitates.

Pricing for Billtrust typically varies based on the scale of implementation and specific needs of the business, often structured on a subscription basis with monthly or annual payment options. Compared to similar products, users frequently highlight Billtrust's superior customer support and the tangible improvements in operational efficiency it delivers.

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User Sentiment

Based on 30 reviews:

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Billtrust Pricing

Based on our most recent analysis, Billtrust pricing starts at $65 (Monthly).

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Starting From: $65
Pricing Model: Monthly
Free Trial: No

Training Resources

Billtrust is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Billtrust:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Billtrust Benefits and Insights

Why use Billtrust?

Key differentiators & advantages of Billtrust

Improved Cash Flow: Accelerates the collection process, reducing the time it takes to receive payments and improving overall cash flow.
Enhanced Customer Experience: Provides a seamless and user-friendly payment portal, making it easier for customers to pay invoices on time.
Reduced Manual Work: Automates repetitive tasks such as invoice generation and payment processing, freeing up staff for more strategic activities.
Increased Accuracy: Minimizes human errors in billing and payment processing, ensuring more accurate financial records.
Better Compliance: Helps maintain compliance with financial regulations by providing detailed audit trails and secure data handling.
Scalability: Easily adapts to the growing needs of your business, whether you are handling hundreds or thousands of transactions.
Enhanced Reporting: Offers robust reporting tools that provide insights into payment trends, outstanding invoices, and customer behavior.
Cost Savings: Reduces the need for paper invoices and postage, cutting down on operational costs.
Faster Dispute Resolution: Streamlines the process of resolving billing disputes, leading to quicker resolutions and improved customer satisfaction.
Integration Capabilities: Easily integrates with existing ERP and accounting systems, ensuring a smooth flow of information across platforms.
Security: Employs advanced security measures to protect sensitive financial data, reducing the risk of fraud and data breaches.
Customizable Workflows: Allows for the customization of workflows to match specific business processes, enhancing operational efficiency.
Real-Time Updates: Provides real-time updates on payment statuses, enabling better decision-making and financial planning.
Global Reach: Supports multiple currencies and languages, making it suitable for businesses with international operations.
Customer Self-Service: Empowers customers to manage their accounts and payments independently, reducing the burden on customer service teams.

Industry Expertise

Billtrust's expertise lies in streamlining accounts receivable processes for businesses of all sizes, particularly those seeking to accelerate cash flow and improve payment collection efficiency. Their software is designed to help companies manage invoicing, credit approvals, and cash application, ultimately contributing to increased profitability.

Billtrust Reviews

Average customer reviews & user sentiment summary for Billtrust:

30 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Billtrust reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Invoicing: Billtrust automates the sending and tracking of invoices, reducing the need for manual effort and potential for errors.
Faster Payments: The platform offers various online payment options, making it easier for customers to pay and speeding up the payment cycle.
Integration Capabilities: Billtrust seamlessly integrates with popular ERP systems, enabling efficient data flow and reducing double entry.
Data Insights: Robust reporting features provide valuable insights into outstanding invoices, payment trends, and other key metrics, facilitating better decision-making.

Cons

Difficult Setup: Some users have reported that the initial setup process for Billtrust can be complicated.
Cost: Billtrust's software can be expensive, which could be a barrier for some smaller businesses.

Researcher's Summary:

Can you bank on Billtrust to streamline your accounts receivable process? User reviews from the past year suggest that Billtrust is a robust solution for automating accounts receivable, particularly praised for its user-friendly interface, which simplifies complex tasks like invoicing and payment processing. This leads to improved cash flow and frees up valuable time by reducing manual work, a significant advantage in today's fast-paced business environment. Users also rave about the platform's in-depth reporting capabilities, providing valuable insights into financial health, and commend the responsive and helpful customer support team. However, some users have pointed out that the initial setup can be a bit daunting, especially for those unfamiliar with similar software. Another potential drawback is the cost, which might be prohibitive for smaller businesses with limited budgets.

Overall, Billtrust shines when it comes to efficiency and effectiveness in automating financial operations. Think of it as a well-oiled machine that takes care of the tedious aspects of accounts receivable, allowing you to focus on what matters most – growing your business. Its intuitive design and powerful features make it an ideal choice for medium to large enterprises looking to streamline their financial processes, gain real-time visibility into their cash flow, and improve overall financial efficiency.

Key Features

Notable Billtrust features include:

Automated Invoice Delivery: Streamlines the process of sending invoices through multiple channels such as email, print, and EDI.
Customer Portal: Provides a self-service portal where customers can view and pay invoices, access payment history, and manage account details.
Cash Application: Utilizes machine learning to automatically match payments to open invoices, reducing manual effort and errors.
Credit Management: Offers tools for assessing customer creditworthiness and managing credit limits, helping to mitigate risk.
Collections Management: Features automated workflows and reminders to help manage overdue accounts and improve cash flow.
eBilling: Supports electronic billing, allowing customers to receive and pay invoices online, which can reduce paper usage and speed up payment cycles.
Payment Processing: Integrates with various payment gateways to facilitate secure and efficient payment processing.
Reporting and Analytics: Provides detailed reports and dashboards to track key metrics such as DSO (Days Sales Outstanding) and payment trends.
ERP Integration: Seamlessly integrates with major ERP systems like SAP, Oracle, and Microsoft Dynamics, ensuring data consistency and reducing manual data entry.
Mobile Access: Offers mobile-friendly interfaces, allowing users to manage accounts receivable tasks on the go.
Security and Compliance: Adheres to industry standards for data security and compliance, including PCI-DSS and GDPR.
Customer Support: Provides dedicated support teams and resources to assist with implementation and ongoing use of the software.