Shoeboxed Reviews & Pricing

by Shoeboxed | Founded 2006, Durham, NC

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What is Shoeboxed?

Industry Specialties: Serves all industries

Shoeboxed is a business document management and online receipt service that helps track expenses by scanning, organizing and categorizing receipts and business cards into a searchable cloud database. It helps small businesses focus more time on core objectives and less on paperwork by turning physical files into digital data. Available through the web app and mobile apps, it aids small businesses and entrepreneurs to get organized and maximize tax deductions.

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User Sentiment

Based on 435 reviews:

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Shoeboxed Pricing

Based on our most recent analysis, Shoeboxed pricing starts at $18 (Monthly).

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Starting From: $18
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Shoeboxed is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Shoeboxed:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Shoeboxed Benefits and Insights

Why use Shoeboxed?

Key differentiators & advantages of Shoeboxed

Flexible Receipt Capture: Upload images from anywhere through mobile applications or drag and drop from the desktop and send the receipt through email.
Human Verified Data: Use extracted information that gets double-checked by a team of experts. Organize fully searchable and editable data.
Simplified Expense Reports: Export, share or print information with just a few clicks. Use the receipt images to make tax preparation and reimbursement easy and hassle-free.
Better Audit Readiness: Scan and properly categorize documents to ensure they are always ready for the audit.
Secure Data: Store all papers and documents. Use the Secure Socket Layer encryption to protect digital data.

Industry Expertise

The vendor helps small businesses and entrepreneurs operating in different industry verticals for expense management and mileage tracking.

Shoeboxed Reviews

Average customer reviews & user sentiment summary for Shoeboxed:

435 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Shoeboxed reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Effortless Expense Tracking: Shoeboxed makes it easy to keep tabs on business expenses by converting receipts into digital data. This simplifies accounting by eliminating the need for manual data entry.
Mileage Deduction Calculation: The mileage tracking feature helps users maximize tax deductions by accurately logging business trips. This eliminates the hassle of manual mileage logs and ensures accurate records for tax purposes.
Organized Digital Records: Shoeboxed provides a central hub for storing receipts and invoices, making it easy to find documents when needed. This eliminates the need for physical storage and simplifies record keeping.

Cons

Lack of Customization: Some users have expressed frustration with the lack of customization options for expense categorization. Shoeboxed automatically categorizes expenses, which may not always align with a business's specific accounting needs.
Limited Integrations: Shoeboxed's integrations with other accounting software can be limited, potentially requiring manual data entry for users who rely on specific accounting platforms.
Pricing: Some users find Shoeboxed's subscription plans to be expensive, particularly for businesses with low volumes of receipts.

Researcher's Summary:

Recent user reviews suggest that Shoeboxed can be a valuable tool for small businesses and individuals looking to streamline their accounting processes. Users praise Shoeboxed for its ability to effortlessly digitize receipts and documents, eliminating the need for bulky physical storage. This feature proves particularly useful for individuals who frequently travel or have limited office space. The ability to access financial records from any location with an internet connection is also highlighted as a major advantage.

However, some users express concerns about the software's learning curve, finding the initial setup and navigation somewhat cumbersome. Others point out that the expense tracking functionality, while helpful, lacks the robust reporting capabilities of dedicated accounting software like QuickBooks or Xero. Shoeboxed's strength lies in its simplicity and ease of use for basic accounting tasks, making it ideal for freelancers, contractors, and small business owners who need a straightforward solution for managing receipts and generating expense reports. For users requiring more advanced accounting features, integrating Shoeboxed with dedicated accounting software might be a more suitable approach.

Key Features

OCR and Human Data Verification: Extract receipts and transform them into human-verified data. Digitize and archive them into a single secure location. Convert document digitally into any format and make it editable. Enable automation of specific tasks and get bulk data entry done in minutes.
Online Organization: Ensure that all the images of the receipt are accepted by the Internal Revenue Service and the Canada Revenue Service and keep them audit ready. Ensure all the receipts get scanned, easy to locate and comprehensively categorized.
Expense Report: Create comprehensive expense reports with receipt images from anywhere using the web or mobile app. Ensure accurate and timely expense reporting without paper receipts.
Integration: Eliminate the worry of manual data entry or errors by seamlessly working with other accounting tools like QuickBooks, Evernote, Bench, Working Point, SkyClerk, Abbyy and more.
Automatic Receipts Archive: Import receipts automatically from Gmail so that they are never lost. Archive receipts from any email by sending it to a unique, secure email address.
Business Card Management: Free users from the worry of carrying piles of business cards with the possibility of losing them. Transform business cards into online contacts. Download the database as a CSV file or send it to a CRM program for further communication.
Mobile Apps: Take receipt images from the phone with their free app with receipt and mileage tracker. Get accurate mileage tracking with its phone’s GPS capability. Keep track of business expenses, mileage and billable time. Pull in data automatically and create an expense report.

Limitations

At the time of this review, these are the limitations according to user feedback:

Poor quality Android app.
Scans inconsistencies and errors.
Expensive.
Slow turnaround time.
File management control is needed.

Suite Support

Email: [email protected].

Phone: +1 (888) 369-4269 in the U.S. and 919-687-4269 for international support.

Training: It has a knowledge base covering all aspects of account payable, payment processing and more, right from the basics. Additionally, a portal provides information about product updates, tips for small businesses, organization ideas and how to stay productive.

Tickets: Gated customer support.