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#7

Sage Intacct is ranked #7 in the MSP Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Sage Intacct Pricing

Based on our most recent analysis, Sage Intacct pricing starts at $10,000 (Annually).

Price
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Starting From
$10,000
Pricing Model
Annually
Free Trial
Yes, Request for Free

Training Resources

Sage Intacct is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sage Intacct:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Product Information and Resellers

Product Information
Reseller - Equation Technologies

Sage Intacct Benefits and Insights

Why use Sage Intacct?

Key differentiators & advantages of Sage Intacct

  • Data Analysis: Offers robust reporting tools. It enables users to track metrics across various locations and provides easy-to-view custom reports and dashboards. 
  • Visibility: The program’s visualization tools are customizable so that users can adjust what they see based on individualized needs. Visualization methods include graphs, charts and tables. This feature can alleviate the amount of time that employees spend combing through data to gain actionable insights. 
  • Process Control: Gives users control over a wide variety of tasks associated with financial management. It provides visualization of cash flow, automates processes based on user-inputted requirements and lets users develop their own configurable dashboards. 
  • Integration: Offers integration with platforms such as Salesforce and Avalara to increase the usability of the program. Pre-built connections are available through the Sage Intacct Marketplace, and custom connections can also be deployed to further personalize the solution. 
  • Accessibility: Available for deployment both in-cloud and on-premise. These diverse installation methods make the program accessible to a variety of users and companies that have different needs. 

Industry Expertise

A beneficial solution for companies in various sectors. Here are some industries that might find the program especially helpful: accounting, financial services, franchise, healthcare, hospitality, nonprofits, services, software/SaaS and wholesale distribution.

Sage Intacct Reviews

Average customer reviews & user sentiment summary for Sage Intacct:

User satisfaction level icon: great

2342 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Sage Intacct reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive User Interface: Precisely 65% of users stated it has an intuitive and user-friendly interface with a manageable learning curve.
  • Configurable: Approximately 90% of users conveyed that the product is customizable to fit their organization's needs.
  • Competent Performance: The quality, scalability and overall performance are favorable to 94% of users.
  • An Assortment of Features: According to 54% of users, the product has a wide range of features including accounts payable and receivable, bank reconciliation, time tracking, 1099 forms and more.
  • Ideal Integrations: Merges with various third-party systems such as Salesforce, Nexonia, Expensify, Bill.com and more, as stated by 94% of users.

Cons

  • Dawdling Customer Support: Of the users who discussed customer support, roughly 64% said it was lagging in resources and took a long time to get in touch with them.
  • Lagging Search Tool: Approximately 45% of users said the search and reporting tools aren't as effective as some of the software's other idiosyncrasies.
  • High Cost: Subscription-based pricing, often exceeding the budgets of smaller businesses or those with simpler accounting needs.
  • Steep Learning Curve: Feature-rich interface can feel overwhelming for beginners, requiring initial training and time investment.
  • Limited Mobile Functionality: Mobile app lacks access to many core features, hindering on-the-go workflow for some users.
  • Customization Complexity: Advanced customization options often require technical expertise or paid consultations.
  • Integration Gaps: While offering major integrations, it may lack connections to specific niche software used by some businesses.
  • No Built-in Payroll: Requires integrating a separate payroll solution, adding complexity and additional costs.

Researcher's Summary:

Sage Intacct user reviews paint a picture of a powerful, customizable accounting software ideal for mid-sized, growing businesses. Users praise its real-time reporting, cloud-based accessibility, and ability to handle complex financial structures. Compared to competitors, Intacct shines in scalability and customization, effortlessly adapting to multi-entity operations and unique accounting needs. This agility is crucial for dynamic businesses operating in diverse markets. However, its strengths come with caveats. Intacct's feature-rich nature can be daunting for beginners, requiring dedicated training and technical know-how. Additionally, its subscription-based pricing can be prohibitive for smaller companies or those with simpler accounting requirements. The limited mobile functionality and lack of built-in payroll are also shortcomings some users find frustrating. Overall, Sage Intacct earns its positive reviews by empowering businesses with robust functionalities and seamless scalability. However, its complexity and premium cost may leave smaller players or those needing basic accounting solutions searching for a more accessible, budget-friendly alternative.

Key Features

  • General Ledger: Contains pre-built dimensions such as customer, location, department, warehouse and class. It also allows users to add their own dimensions. Required dimension values can be inputted so that certain values are mandatory for entries to post to designated accounts. 
  • Accounts Payable: This feature lets users set spending limits and define workflows and approvals. Users can easily view AP liabilities as well as check and bill register reports in real time. Users can automate ACH, check and credit card payments through the Vendor Payment Services function, which is built on the American Express Global Commercial Services infrastructure. 
  • Accounts Receivable: The program enables customers to generate recurring invoices and to attach customer information to transactions. It integrates with other business processes to centralize sales orders, quotes and invoices. Configurable dashboards and other visualizations are included in this function and allow users to look at data points such as deferred revenue and customer aging. 
  • Purchasing: Allows users to analyze costs and monitor budget vs. actual information through dashboards and reporting tools. These dashboards are role-based for security and ease of access and also contain budget performance information, price break monitoring and purchase quote functionality. The feature gives users more control over the entirety of the procure-to-pay process. 
  • Order Management: Users can leverage point-and-click functionality to set up individualized workflows and pricing requirements in the order management system. The program can be easily connected to Salesforce CRM, which allows users to share order status and pricing data across a business and reduce duplicate data entry. The solution includes sales tax and regulatory compliance through integration with Avalara. Order fulfillment rates, inventory quantities and sales data can be viewed in real time through this feature. 
  • Cash Management: Includes a live view of funds and cash flows through all associated credit cards, savings accounts and checking accounts. The management of cash across multiple locations is also supported. The system enables the application of payments to accounts that aren’t associated with an invoice and the recording of POS payments that aren’t connected to a specific customer. 
  • Reporting and Dashboards: This program can track both financial and operational data such as SaaS metrics, machine availability, etc. The system also has the ability to discover trends, drill down to source transactions and look at roll-up figures for multiple locations or entities. The solution includes more than 150 financial reports along with the ability to develop customized reports based on business needs. 
  • Digital Board Book: Produces metrics such as Annual or Monthly Recurring Revenue (ARR or MRR), churn, Committed Monthly Recurring Revenue (CMRR), Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLTV). This analysis is conducted in real time using transactional data obtained from Sage Intacct and Salesforce. 

Approach to Common Challenges

  • Manual Data Entry and Reconciliation: Automates recurring tasks like invoice processing, bill payments, expense reimbursements, and bank reconciliations, reducing errors and streamlining workflows.
  • Limited Visibility and Reporting: Offers real-time financial data and customizable dashboards, enabling users to generate comprehensive reports and visualize key metrics instantly.
  • Disconnected Systems and Data Silos: Integrates seamlessly with other business systems, such as CRM, ERP, and payroll, eliminating manual data entry and ensuring data consistency across platforms.
  • Compliance and Audit Risks: Provides robust security features, audit trails, and compliance tools to meet regulatory requirements and protect sensitive financial data.
  • Scalability Challenges: Accommodates growth and adapts to changing business needs, supporting multiple entities, currencies, and complex accounting structures.

Cost Of Ownership

Frequently asked questions regarding Sage Intacct pricing include:

  • Q: How much does Sage Intacct cost per user?
    A: Pricing is not based solely on user count, but rather on a combination of factors like number of business entities, required modules, and data volume. Expect a starting point of ~$10,000 annually for core financial management with one user and one entity, up to several times that for more complex configurations with multiple users and modules.
  • Q: Can I pay month-to-month?
    A: While annual subscriptions with upfront billing are standard, some vendors offer monthly payment options. Consider that annual plans often come with discounts, making them the more cost-effective choice for long-term users.
  • Q: Are there hidden fees or unexpected costs?
    A: Sage Intacct generally adheres to transparent pricing. Be aware of potential add-on costs for advanced features like custom reporting or specialized integrations. Carefully evaluate your needs and discuss them with a representative to avoid surprises.

Limitations

Notable limitations of Sage Intacct include:

  • Mobile Functionality: Limited features accessible via mobile devices, hindering on-the-go access for some users.
  • Customization Complexity: Tailoring the system to unique needs can require technical expertise or external assistance.
  • Integration Scope: While offering integrations with major business systems, it lacks the extensive integration network of some competitors.
  • Limited Inventory Management: Inventory tracking capabilities are basic and may not suffice for businesses with complex inventory needs.
  • No Built-in Payroll: Requires a third-party payroll solution for managing payroll processes.

Suite Support

Offers four different levels of support — Essential, Bronze, Silver and Gold. These plans differ on factors such as response time, case submission details and after-hours support.

mail_outlineEmail: Users that purchase any of the four offered support levels can receive online support.
phonePhone: Customers can reach assistance by dialing 877-704-3700. At the Bronze, Silver and Gold support levels, users can open cases via phone.
schoolTraining: Offers a Learning Center where users can complete courses virtually in a classroom, online at their own pace or on-site with an instructor.
local_offerTickets: All users can open support tickets online. Users with the Bronze, Silver or Gold support packages also have the option to open tickets via phone.

FAQ

Frequently asked questions regarding Sage Intacct include:

  • Q: Does it handle multi-currency transactions?
    A: Yes, Sage Intacct seamlessly manages transactions in multiple currencies, automatically applying current exchange rates and simplifying global financial operations.
  • Q: Can I customize reports and dashboards?
    A: Sage Intacct offers extensive customization options, allowing users to create detailed reports and dashboards tailored to their specific needs and insights.
  • Q: How secure is my data?
    A: Sage Intacct prioritizes data security with features like multi-factor authentication, role-based access controls, and data encryption, ensuring secure financial information storage and access.
  • Q: Does it integrate with other software?
    A: Sage Intacct offers built-in integrations with popular CRM, ERP, and payroll systems, streamlining data flow and eliminating manual data entry between platforms.
  • Q: How scalable is it for growing businesses?
    A: Sage Intacct adapts to business growth, easily accommodating additional users, entities, and complex accounting requirements without the need for costly upgrades or system changes.
  • Q: Is it user-friendly for non-accountants?
    A: While its robust features cater to financial professionals, Sage Intacct boasts a user-friendly interface and customizable dashboards, making it accessible to users with varying levels of accounting experience.
  • Q: How does it compare to other accounting software options?
    A: Sage Intacct competes with strong contenders, offering advantages in its real-time reporting, cloud-based accessibility, and scalability for complex needs. Choosing the best option depends on specific business requirements and budget considerations.

Customers

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Value-Added Benefits

How Equation Technologies adds value to Sage Intacct

  • Experienced Implementation: Leverage decades of implementation experience timed to prevent business impedance. If problems occur, the Equation staff can pinpoint and eliminate them thoroughly, so they don't return.
  • Dedicated Support Team: The dedicated support team is made up of accounting and business professional who can go beyond diagnosing and resolving software related questions with expertise in providing recommendations on business processes for effective system utilization, as well as help resolving accounting discrepancies and errors.
  • Various Training Methods: Choose from several detailed training options such as on-site or web-based so users may obtain training that works best for their company and business hours.
  • Customizations: Implement additional automated functionality with help from the Equation Technologies team. Equation is a Sage Certified Development Partner with staff devoted exclusively to system integrations, allowing users to merge with existing software to remove redundant manual data entry, boost web-based customer orders, simplify invoicing practices to enhance accuracy and more.
  • Effective Project Management: Streamline implementation procedures with a step-by-step detailed project plan document and timeline, ensure accurate project proposals for time and expenditures and transfer every piece of data to Sage with precision.

Industry Expertise

Equation Technologies offers diverse Sage products including business management solutions for mid-sized organizations and helps reduce the risk of choosing and installing software in three easy steps. These steps are: listening carefully to the challenges users experience and how their business operates; creating practices that meet business requirements; and finally, planning thorough strategies that boost operations without adding more employees. The industries it serves include nonprofits, hospitality, medical practice, and wealth management.

Additional Support and Services

Advice: Headquartered in California with team members spread across our locations in both US and Canada, the consulting and support teams consist of senior certified Sage consultants, of whom many are CPAs and MBAs. In addition to being Sage certified, each of Equation’s consultants has over 10+ years of product experience, including their developers and project managers.
Consulting: Equation Technologies offers a range of services and support plans to ensure the long-term success and return on your software investment. Everything from assisting organizations with software selection, project recovery, implementations, ongoing support, to continued business process improvement, Equation has you covered.
Service Level Agreements: Equation Technologies offers optional Service Level Agreements (SLA) that are helpful for many companies in providing a budgeted amount for on-going maintenance and support of your Sage investment. Plans include phone and email support, guaranteed response times, as well as reduced hourly rates for billable services.
Fixed Fee Projects: For most projects, the team of consultants at Equation Technologies determine the scope of the project and provide a fixed fee quote. This provides clients with the peace of mind that their projects will be completed without a surprise invoice at the end. Most quotes will offer an option for a prepayment discount of 10%.

Testimonials

We’re growing at a rapid pace, so we need a scalable solution that is affordable to us now and can flex to fit us as we get larger.

As a nonprofit, we don't have the luxury of a large staff or IT budget. We found Intacct to be superior for its depth of functionality, support for fund accounting, overall flexibility, and automation capabilities.

When our team went in search of a new accounting solution, we were looking for cloud-based options that would be more scalable, flexible, and intuitive for our teams around the world. Sage Intacct was a no-brainer for us because, unlike NetSuite and the other vendors we looked at, it met all of our requirements for integrated time and expense management, and Multi-entity & global consolidations. It was robust and adaptable enough to grow with our business over time.

Sage Intacct offers flexibility, ease of use, and the ability to see where we are financially at any point in time with instant consolidations, and reporting capabilities that are outstanding—those are the things that are key for us. My time is now freer to work on investing funds rather than tracking them.

It's really nice for us to be able to log in and instantly search for whatever you need. Now we have 40 bank accounts, all of which are linked, in real-time. All the transactions come over daily. What's really nice about it is, we actually can have real-time, daily, cash understanding.

Before we made the switch, we were using archaic software that had been heavily customized, was costly to maintain, and wasn’t integrated. It was clear that we needed a new, more robust financial system that could sync with our payment portal in real-time to eliminate duplicate data entry and manual work. We looked at both NetSuite and Sage Intacct, and ultimately chose Sage Intacct because it offered sophisticated multi-entity ERP functionality in the cloud, as well as proven integrations with partner solutions like 2CP’s customer payment portal.

Every time we encounter a complexity, we quickly find there’s a way to solve it with Sage Intacct. If we have to accommodate consolidations with 10 layers of partnerships, we don’t worry about whether Sage Intacct can handle it because it’s so easy to use.

Sage Intacct has given us the ability to better forecast the business and focus on a go-forward strategy, rather than ‘here and now.’ I couldn’t have done that with NetSuite.

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