Bench Reviews & Pricing

by Bench Accounting | Founded 2012, Vancouver, Canada

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Overview Pricing Benefits Reviews Features

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What is Bench?

Industry Specialties: Serves all industries

Bench automates bookkeeping and provides financial assistance to small business owners. It automatically connects all transaction data from the business accounts each month. Users can take advantage of the subscription to cloud-based modules and or in-house professional consultants. Access it through the iPhone app to track cash flow and financial health with income statements, intuitive expense reports and more.

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Bench Pricing

Based on our most recent analysis, Bench pricing starts at $249 (Monthly).

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Starting From: $249
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Bench is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Bench:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Bench Benefits and Insights

Why use Bench?

Key differentiators & advantages of Bench

More Dedicated Bookkeepers: Leverage the expertise of a team of dedicated bookkeepers who work in-house every month to import bank statements and prepare financial statements. Communicate with a client research team for answers to all economic questions.
Tax-Ready Finances: Track business performance and get insights into monthly financial reporting. Bundle with the tax module to help with preparation, year-end taxes and other assistance. Work with an existing CPA firm to ensure all accounts are ready for the IRS.
Rich Insights: Get monthly statements and expense overviews to stay clued in and keep everything in control. Take control of finances with visual reports.
Better Mobile Capabilities: Access it on a desktop or an iPhone and take a look at crucial financial information on the go.

Industry Expertise

The app is suitable for small business owners operating in different verticals across all industries.

Synopsis of User Ratings and Reviews

Based on an aggregate of Bench reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive Interface: Many users find Bench's platform easy to navigate, simplifying tasks like categorizing transactions and generating financial reports.
Automated Bookkeeping: Bench automates many bookkeeping tasks, such as importing bank statements and categorizing transactions, saving users time and effort.
Dedicated Bookkeeper Support: Users appreciate having access to a dedicated bookkeeper who can answer questions and provide personalized support.

Cons

Limited Features for Accountants: Some users have expressed that Bench lacks robust features specifically designed for accounting professionals, such as advanced reporting capabilities or complex inventory management.
Customer Support Concerns: A few users have reported experiencing delays or difficulties in getting timely support from Bench's customer service team.
Pricing Structure: While Bench offers transparent pricing, some users have found it to be relatively expensive compared to alternative bookkeeping solutions, especially for businesses with higher transaction volumes.

Researcher's Summary:

Is Bench the right software to help your business come out on top? Bench is a cloud-based accounting software that aims to simplify financial management for small businesses. User reviews highlight its user-friendliness as a major strength, making it ideal for those without extensive accounting experience. Features like invoicing, expense tracking, and payroll streamline financial tasks, saving users time and effort. However, pricing emerges as a significant drawback, potentially deterring budget-conscious businesses.

Bench differentiates itself through its dedicated team of bookkeepers who provide personalized support and ensure tax readiness. This hands-on approach sets it apart from competitors like Xero and QuickBooks Online, which primarily offer software tools without the same level of human assistance. This is particularly valuable for businesses seeking expert guidance and peace of mind regarding their financial records. Overall, Bench is best suited for small business owners who prioritize ease of use and personalized bookkeeping support, even if it comes at a higher cost. Those comfortable handling their own accounting or seeking more budget-friendly options might find other software more suitable.

Key Features

Monthly Bookkeeping: Get dedicated bookkeepers who take time to understand the business by gathering the information they need. Ensure taxes get filed at the right time by importing transactions every month.
Reports: Check financial statements and expense overviews, along with visual reports to identify loopholes and get actionable insights into how the organization should move forward.
Bench Tax: Ensure that financials are filed on time, and the business never misses any deadlines with an all-in-one tax and bookkeeping solution backed by a professional team. Timely and accurate returns ensure that companies get the deduction they deserve.
Catch-Up Bookkeeping: Get quick and accurately managed overdue finances for companies less than two years behind on bookkeeping. Offer extensive experience managing historical bookkeeping.
Bench Retro: Tackle years of missing records, back taxes if the business is several years behind on record keeping. Ensure quick turnaround with a customizable and affordable bookkeeping plan.
Free Trial: Get a month-long free trial to ensure the system works well for the company.

Limitations

At the time of this review, these are the limitations according to user feedback:

Can’t integrate with all financial services
Relatively expensive
Can’t drop all receipts into one account
Frequent turnover with bookkeepers
Platform has errors
Only basic functionality

Suite Support

The help and support team can be reached through phone or email, and the resource page provides a wide range of educational blogs, FAQs, tools and guides to help with finances, accounting and taxes.

Email: [email protected]

Phone: +1 (888) 760-1940

Training: Find the blogs, guides, templates on the resources page.

Tickets: No information available.