Extensiv Order Management vs Cin7 Omni

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Our analysts compared Extensiv Order Management vs Cin7 Omni based on data from our 400+ point analysis of Order Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Extensiv Order Manager (formerly called Skubana) is a software solution designed to help businesses efficiently manage their orders, inventory, and customer interactions. It's particularly well-suited for businesses that operate online and require a streamlined approach to order fulfillment. By automating tasks and providing real-time insights, Extensiv Order Manager empowers businesses to enhance their operations and elevate customer service. Key benefits include improved order accuracy, reduced costs, and increased efficiency. Popular features encompass order tracking, inventory management, customer communication tools, and comprehensive reporting capabilities.

User feedback suggests that Extensiv Order Manager offers a user-friendly experience and robust functionality, making it a strong contender in the order management software market. Pricing is based on a per-user, per-month model, with options to accommodate various business sizes and needs. A free trial is also available for those who wish to explore the software before committing. Keep in mind that pricing and features can change over time, so it's recommended to check the Extensiv website for the latest information.

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Cin7 Omni is a sophisticated software solution designed to streamline inventory management and related tasks. It is particularly well-suited for businesses in retail, wholesale, and e-commerce sectors, offering a comprehensive suite of tools to manage stock levels, orders, and sales channels efficiently. Users benefit from its robust features, such as real-time inventory tracking, automated order processing, and seamless integration with various sales platforms. Cin7 Omni stands out for its ability to centralize inventory data, reducing errors and improving operational efficiency. Compared to similar products, users often praise its intuitive interface and flexibility in handling complex inventory needs. Pricing details are not publicly disclosed, so potential users are encouraged to contact SelectHub for a tailored quote. Overall, Cin7 Omni is a versatile and powerful tool for businesses looking to optimize their inventory management processes.
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$999 Annually
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Tailored to your specific needs
$999 Monthly
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Tailored to your specific needs
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Product Insights

  • Streamlined Order Processing: Extensiv Order Manager simplifies the complexity of managing multiple orders across various channels, ensuring that each order is processed efficiently and accurately, reducing the likelihood of errors and delays.
  • Inventory Visibility: Gain real-time insights into your inventory levels across all warehouses. This visibility helps prevent stockouts and overstock situations, ensuring you can meet customer demand without tying up too much capital in inventory.
  • Improved Customer Satisfaction: By ensuring timely and accurate order fulfillment, Extensiv Order Manager helps improve the overall customer experience, leading to higher satisfaction rates and repeat business.
  • Scalability: As your business grows, Extensiv Order Manager scales with you, handling increased order volumes and more complex operations without the need for significant additional resources or system changes.
  • Cost Reduction: By optimizing order processing and inventory management, Extensiv Order Manager helps reduce operational costs associated with manual errors, excess inventory, and inefficient processes.
  • Enhanced Reporting and Analytics: Access to detailed reports and analytics allows you to make informed decisions about your business, identifying trends, and areas for improvement in your order fulfillment and inventory management processes.
  • Multi-Channel Integration: Extensiv Order Manager seamlessly integrates with a wide range of eCommerce platforms, marketplaces, and shipping carriers, enabling you to manage all your sales channels from a single interface.
  • Automated Workflows: Automate repetitive tasks such as order routing, inventory updates, and shipping label generation, freeing up your team to focus on more strategic activities that drive business growth.
  • Compliance and Accuracy: Ensure compliance with shipping and regulatory requirements, reducing the risk of fines and penalties. Accurate order fulfillment also decreases the likelihood of returns and exchanges, protecting your bottom line.
  • Collaboration Tools: Facilitate better communication and collaboration among your team members with built-in tools, ensuring everyone is on the same page and can work together effectively to meet business goals.
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  • Streamlined Operations: Cin7 Omni integrates various business processes, reducing manual data entry and minimizing errors, which enhances overall operational efficiency.
  • Real-Time Inventory Tracking: With Cin7 Omni, businesses can monitor stock levels in real-time across multiple locations, ensuring accurate inventory counts and preventing stockouts or overstocking.
  • Improved Decision Making: Access to comprehensive analytics and reporting tools allows businesses to make informed decisions based on current inventory trends and sales data.
  • Enhanced Customer Satisfaction: By ensuring product availability and timely order fulfillment, Cin7 Omni helps businesses meet customer expectations and improve satisfaction rates.
  • Cost Reduction: Automated inventory management reduces the need for excess stock and minimizes storage costs, leading to significant savings.
  • Scalability: Cin7 Omni supports business growth by easily adapting to increased inventory volumes and additional sales channels without compromising performance.
  • Seamless Integration: The software integrates with various e-commerce platforms, accounting systems, and third-party applications, creating a unified ecosystem for business operations.
  • Time Savings: Automation of routine tasks such as order processing and inventory updates frees up valuable time for staff to focus on strategic activities.
  • Enhanced Supplier Management: Cin7 Omni provides tools for managing supplier relationships, including tracking purchase orders and managing lead times, which helps maintain a smooth supply chain.
  • Multi-Channel Sales Support: The software enables businesses to manage sales across multiple channels, including online and brick-and-mortar stores, from a single platform.
  • Data Accuracy: By centralizing data, Cin7 Omni ensures that all stakeholders have access to accurate and up-to-date information, reducing the risk of discrepancies.
  • Customizable Workflows: Businesses can tailor workflows to match their specific processes, enhancing productivity and ensuring that the software aligns with unique operational needs.
  • Improved Cash Flow Management: By optimizing inventory levels and reducing excess stock, businesses can improve cash flow and allocate resources more effectively.
  • Regulatory Compliance: Cin7 Omni helps businesses maintain compliance with industry regulations by providing tools for tracking and documenting inventory movements.
  • Enhanced Security: The software offers robust security features to protect sensitive business data, ensuring that information is safe from unauthorized access.
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  • Multi-Channel, Multi-Warehouse Synchronization: Enables multi-channel, multi-warehouse synchronization in real-time so that the business can streamline managing multiple spreadsheets.  
  • Order Processing: Routes orders to multiple warehouses, making shipping flexible, regardless of how the seller fulfills orders.  
  • Cross Channel Analytics:  Helps businesses figure out the most profitable channels and products. These insights will help drive the business forward. 
  • Single-Click Replenishment:  Automation takes care of mundane and repetitive tasks so that businesses avoid out-of-stock situations. Reorder products and materials with one click.  
  • Inventory Optimization: Ensure product availability while reducing excess stock and inventory costs with forecast demanding and supply variable management.  
  • Real-Time Analytics: Capture, process and share all financial information instantly and ensure data collection and query resolution within seconds.  
  • Barcoding: Eliminate the possibility of human error and reduce inventory costs with fast and reliable barcoding. 
  • Account Integration: Get a real-time view of all transactions and accurately calculate job costing and commission with an integrated accounting system.  
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  • Centralized Inventory Management: Manage inventory across multiple sales channels and locations from a single platform, ensuring real-time visibility and control.
  • Automated Reordering: Set up automatic reorder points to maintain optimal stock levels and prevent stockouts or overstocking.
  • Multi-Channel Sales Integration: Seamlessly integrate with popular e-commerce platforms like Shopify, Amazon, and eBay to streamline order processing.
  • Comprehensive Reporting: Generate detailed reports on sales, inventory levels, and financials to make informed business decisions.
  • Barcode Scanning: Utilize barcode scanning for efficient stock takes, order picking, and inventory tracking, reducing manual errors.
  • Customizable Dashboards: Tailor dashboards to display key metrics and insights relevant to your business operations.
  • Supplier Management: Manage supplier relationships and purchase orders effectively, ensuring timely restocking and cost management.
  • Product Bundling: Create and manage product bundles to offer customers value deals and optimize inventory turnover.
  • Warehouse Management: Optimize warehouse operations with features like bin location tracking and stock transfers between warehouses.
  • Customer Relationship Management (CRM): Maintain detailed customer profiles and track interactions to enhance customer service and loyalty.
  • Mobile Access: Access inventory data and perform essential tasks on-the-go with mobile-friendly interfaces.
  • Accounting Software Integration: Integrate with accounting software like QuickBooks and Xero for seamless financial management.
  • Advanced Order Fulfillment: Automate order routing and fulfillment processes to improve efficiency and customer satisfaction.
  • Custom Pricing Rules: Set up specific pricing rules and discounts for different customer segments or sales channels.
  • Real-Time Stock Updates: Ensure accurate stock levels with real-time updates across all sales channels and locations.
  • Returns Management: Streamline the returns process with features that track returned items and manage refunds or exchanges.
  • Security and Permissions: Control user access with customizable permissions to protect sensitive business data.
  • API Access: Utilize API access for custom integrations and to extend the functionality of the software to meet unique business needs.
  • Multi-Currency Support: Handle transactions in multiple currencies, catering to international customers and suppliers.
  • Batch and Expiry Tracking: Track inventory batches and expiry dates to manage perishable goods effectively.
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Product Ranking

#5

among all
Order Management Software

#13

among all
Order Management Software

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Analyst Rating Summary

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Billing and Invoicing
Inventory Management
Order Fulfillment
Reporting and Analytics
Order Processing
Compliance and Platform Capabilities
Inventory Management
Order Fulfillment
Order Processing
Reporting and Analytics

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Extensiv Order Management
Cin7 Omni
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Billing And Invoicing Compliance And Platform Capabilities Customer Management Inventory Management Order Fulfillment Order Processing Reporting And Analytics 100 89 80 100 100 93 97 90 100 70 100 100 100 97 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 95 reviews
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97%
of users recommend this product

Extensiv Order Management has a 'excellent' User Satisfaction Rating of 97% when considering 95 user reviews from 1 recognized software review sites.

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4.83 (95)
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Awards

SelectHub research analysts have evaluated Extensiv Order Management and concluded it earns best-in-class honors for Billing and Invoicing. Extensiv Order Management stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Billing and Invoicing Award

SelectHub research analysts have evaluated Cin7 Omni and concluded it earns best-in-class honors for Compliance and Platform Capabilities.

Compliance and Platform Capabilities Award

Synopsis of User Ratings and Reviews

Inventory Management: Extensiv Order Manager provides tools to manage inventory across multiple warehouses and sales channels, preventing stockouts and overselling.
Order Fulfillment: The platform streamlines order processing, from picking and packing to shipping, with automation features and integrations with shipping carriers.
Multichannel Selling: Extensiv Order Manager supports selling on various online marketplaces and eCommerce platforms, centralizing order management.
Reporting and Analytics: Users can access data and insights on sales performance, inventory levels, and other key metrics to make informed business decisions.
Integrations: Extensiv Order Manager integrates with various eCommerce tools and platforms, such as Shopify, Amazon, and QuickBooks.
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Real-Time Inventory Tracking: Keeps track of inventory levels in real time to reduce the chance of overselling items, which is especially helpful for businesses that sell across multiple platforms.
User-Friendly Interface: Offers an interface that is designed to be easy to use, even for users who are not familiar with inventory management software. This is helpful for businesses that want to get up and running quickly.
In-Depth Reporting: Provides detailed reports on inventory turnover, sales trends, and order fulfillment. This helps businesses make informed decisions about their inventory and operations.
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Customer Support: Users have reported challenges in getting timely and effective assistance from Extensiv's customer support team, leading to frustration and unresolved issues.
Usability: The platform's interface and workflows can be complex and require a significant learning curve, especially for users who are new to order management systems or have limited technical expertise. This complexity can hinder efficiency and user adoption.
Integrations: While Extensiv offers a range of integrations with other eCommerce platforms and tools, some users have encountered limitations or difficulties with specific integrations, which can impact their workflows and data synchronization.
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Technical Issues: Users have reported experiencing technical problems such as glitches and synchronization errors with major platforms.
Poor Customer Support: Many users have expressed dissatisfaction with the customer support, citing slow response times, unhelpful attitudes, and a lack of resolution for their issues.
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Extensiv Order Manager has garnered a mixed bag of user reviews over the past year. Some users rave about its user-friendly interface and its ability to streamline their eCommerce operations, making it a breeze to juggle sales orders, purchase orders, and invoices all in one place. They also appreciate its seamless integration with popular eCommerce platforms like Shopify and WooCommerce, ensuring smooth sailing regardless of order volume. On the flip side, some users find the software's features lacking and its price tag a bit steep, especially when compared to similar products on the market. What sets Extensiv Order Manager apart is its robust order fulfillment and shipping capabilities. It boasts advanced features for efficient order tracking and processing, along with real-time inventory tracking to keep businesses in the know about stock levels and product allocation. This ensures that shipping operations are in sync with customer demands, keeping both businesses and customers happy. However, the lack of certain features and the higher price point compared to competitors might give some potential users pause. All in all, Extensiv Order Manager is a good fit for businesses seeking a comprehensive eCommerce management solution, particularly those with high-volume sales or complex fulfillment needs. Its ability to centralize operations and provide end-to-end control over the entire eCommerce process makes it a valuable tool for businesses looking to level up their game. However, it's important to weigh the pros and cons carefully before taking the plunge, especially if budget is a concern or if specific niche features are required.

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Is Cin7 Omni the real deal, or will it leave your inventory management in a real bind? User reviews from the past year present a mixed bag, highlighting both noteworthy strengths and concerning weaknesses. On the plus side, many users rave about Cin7 Omni's comprehensive functionality, particularly its ability to streamline inventory tracking, order management, and shipping processes. The platform's user-friendly interface and robust reporting capabilities have also garnered praise, empowering businesses to gain valuable insights into their stock movements and sales trends. For instance, one user, a wholesale distributor, lauded Cin7 Omni's barcode scanning system for significantly improving stock management efficiency and accuracy. However, a recurring theme in negative reviews is the presence of bugs and inconsistencies within the software. Some users have reported experiencing issues with stock synchronization, data accuracy, and system glitches, leading to frustration and operational disruptions. One user recounted a harrowing experience with an $80,000 inventory discrepancy that remained unresolved for over a year, highlighting potential risks associated with software errors. Moreover, while some users commend Cin7 Omni's customer support, others have expressed dissatisfaction, citing slow response times and unhelpful assistance. Cin7 Omni appears best suited for small to mid-sized businesses handling non-manufacturing, distribution-focused operations. Its comprehensive features, user-friendly design, and integration capabilities can significantly benefit businesses seeking to streamline inventory management, order processing, and sales channel synchronization. However, businesses with complex inventory requirements, such as manufacturing or intricate backordering processes, might find certain limitations within the platform. The mixed reviews underscore the importance of carefully evaluating specific business needs and weighing the pros and cons before committing to Cin7 Omni.

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