Fax Plus vs mFax

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Our analysts compared Fax Plus vs mFax based on data from our 400+ point analysis of Online Fax Services, user reviews and our own crowdsourced data from our free software selection platform.

Fax Plus Software Tool

Product Basics

Fax Plus is a sophisticated online fax solution designed to streamline the process of sending and receiving faxes digitally. It is particularly well-suited for businesses and professionals in industries such as healthcare, legal, and finance, where secure and reliable document transmission is crucial. The platform offers a range of benefits, including high-level security features like end-to-end encryption and compliance with regulations such as HIPAA and GDPR.

Users appreciate its intuitive interface, which simplifies the faxing process, and its robust feature set, including the ability to send faxes via email, mobile apps, and web browsers. Fax Plus also supports multiple file formats and provides options for electronic signatures, making it a versatile tool for document management. Compared to similar products, users often highlight its reliability, ease of use, and comprehensive customer support.

Pricing for Fax Plus varies based on the plan selected, with options typically ranging from basic to enterprise levels. For precise pricing tailored to specific needs, it is recommended to contact SelectHub for a detailed quote.

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mFax is a sophisticated software solution designed to streamline online faxing tasks, offering a cloud-based platform that enables users to send and receive faxes digitally. This service is particularly well-suited for industries such as healthcare, legal, and finance, where secure and reliable document transmission is critical. mFax stands out due to its robust security features, including encryption and compliance with regulations like HIPAA, making it a trusted choice for sensitive communications.

One of the unique benefits of mFax is its seamless integration capabilities with various applications and workflows, enhancing productivity and reducing manual processes. Users appreciate its intuitive interface, which simplifies the faxing process, and its scalability, which accommodates businesses of all sizes. The software also offers powerful features like automated fax routing, detailed reporting, and customizable cover pages.

Compared to similar products, mFax is often praised for its reliability and user-friendly experience. While specific pricing details are not always readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote based on their individual needs. This ensures that businesses can find a plan that aligns with their specific requirements and budget.

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$6.99 Monthly, Freemium
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Tailored to your specific needs
$12 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Cost Efficiency: Save on expenses related to traditional fax machines, paper, and maintenance by using a digital solution.
  • Environmental Impact: Reduce paper waste and contribute to sustainability efforts by sending and receiving faxes electronically.
  • Accessibility: Access your faxes from anywhere with an internet connection, ensuring you stay connected even when out of the office.
  • Security: Benefit from encrypted transmissions and secure storage, protecting sensitive information from unauthorized access.
  • Convenience: Send and receive faxes directly from your email or mobile device, streamlining your workflow and saving time.
  • Scalability: Easily scale your faxing capabilities to match your business growth without the need for additional hardware.
  • Integration: Seamlessly integrate with existing software and platforms, enhancing your current systems without disruption.
  • Reliability: Experience fewer transmission errors and higher success rates compared to traditional fax machines.
  • Compliance: Ensure adherence to industry regulations such as HIPAA and GDPR with built-in compliance features.
  • Archiving: Automatically store and organize your faxes for easy retrieval and record-keeping, improving document management.
  • Customization: Tailor the service to fit your specific needs with customizable cover pages and settings.
  • Support: Access dedicated customer support to resolve issues quickly and maintain smooth operations.
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  • Cost Efficiency: Reduces expenses associated with traditional fax machines, such as paper, ink, and maintenance.
  • Environmental Impact: Minimizes paper waste, contributing to more sustainable business practices.
  • Accessibility: Allows users to send and receive faxes from any device with internet access, enhancing flexibility.
  • Security: Utilizes encryption and secure data storage to protect sensitive information during transmission.
  • Compliance: Helps meet regulatory requirements like HIPAA for industries that handle confidential information.
  • Scalability: Easily adapts to the needs of growing businesses without the need for additional hardware.
  • Integration: Seamlessly integrates with existing email systems and cloud storage services for streamlined workflows.
  • Reliability: Offers high uptime and dependable service, reducing the risk of missed or delayed faxes.
  • Time Savings: Eliminates the need for manual faxing, freeing up time for more critical tasks.
  • Mobility: Enables remote work by allowing employees to manage faxes from anywhere, supporting modern work environments.
  • Archiving: Provides digital storage of faxes, making it easier to organize and retrieve documents when needed.
  • Customization: Offers customizable cover pages and templates to maintain professional communication standards.
  • Notifications: Sends real-time alerts for incoming and outgoing faxes, ensuring timely responses.
  • Usability: Features an intuitive interface that reduces the learning curve for new users.
  • Customer Support: Provides access to dedicated support teams to resolve issues quickly and efficiently.
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  • Cross-Platform Compatibility: Accessible via web, iOS, and Android applications, ensuring you can send and receive faxes from any device.
  • Electronic Signature: Allows users to sign documents digitally, eliminating the need for printing, signing, and scanning.
  • Cloud Storage Integration: Seamlessly integrates with popular cloud storage services like Google Drive, Dropbox, and OneDrive for easy document management.
  • Secure Transmission: Utilizes advanced encryption protocols to ensure that your faxes are transmitted securely and confidentially.
  • Fax Scheduling: Enables users to schedule faxes to be sent at a later time, providing flexibility and convenience.
  • Team Management: Offers features for managing multiple users and assigning roles, making it ideal for business environments.
  • Fax Number Porting: Allows you to port your existing fax number to Fax Plus, ensuring continuity and ease of transition.
  • International Faxing: Supports sending faxes to over 180 countries, making it suitable for global business operations.
  • Advanced Reporting: Provides detailed reports and analytics on fax usage, helping businesses track and manage their fax activities.
  • Customizable Cover Pages: Users can create and use personalized cover pages for their faxes, adding a professional touch.
  • API Access: Offers API integration for developers, allowing businesses to integrate faxing capabilities into their own applications.
  • Optical Character Recognition (OCR): Converts scanned documents into editable and searchable text, enhancing document usability.
  • Multiple File Formats: Supports a variety of file formats including PDF, DOC, and JPG, ensuring compatibility with different document types.
  • 24/7 Customer Support: Provides round-the-clock customer support to assist with any issues or questions that may arise.
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  • Cloud-Based Faxing: Send and receive faxes from any device with internet access, eliminating the need for traditional fax machines.
  • Secure Transmission: Utilizes advanced encryption protocols to ensure that all faxed documents are transmitted securely.
  • API Integration: Seamlessly integrates with existing business applications through a robust API, allowing for automated faxing workflows.
  • Multiple File Formats: Supports a variety of file formats including PDF, DOC, and JPEG, providing flexibility in document handling.
  • Fax Number Porting: Easily port existing fax numbers to mFax, ensuring continuity and minimizing disruption during the transition.
  • Detailed Reporting: Offers comprehensive reporting features that provide insights into fax usage, delivery status, and more.
  • Multi-User Support: Allows multiple users to access and manage faxing operations under a single account, ideal for team collaboration.
  • Mobile App: Provides a dedicated mobile application for iOS and Android, enabling faxing on-the-go.
  • Customizable Cover Pages: Users can create and use personalized cover pages for their faxes, enhancing professionalism.
  • HIPAA Compliance: Ensures that faxing operations meet HIPAA standards, making it suitable for healthcare organizations.
  • International Faxing: Supports sending faxes to international numbers, expanding the reach of your communication.
  • Fax Archiving: Automatically archives sent and received faxes, making it easy to retrieve past documents when needed.
  • Scalable Plans: Offers various subscription plans that can scale according to the size and needs of your business.
  • 24/7 Customer Support: Provides round-the-clock customer support to assist with any issues or questions that may arise.
  • Two-Factor Authentication: Enhances account security by requiring a second form of verification during login.
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Product Ranking

#4

among all
Online Fax Services

#9

among all
Online Fax Services

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Analyst Rating Summary

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Fax Sending and Receiving
Reporting
Security
Platform Capabilities
Fax Management
Fax Management
Fax Sending and Receiving
Reporting
Security
Integrations

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Fax Plus
mFax
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Document Management Fax Management Fax Sending And Receiving Platform Capabilities Reporting 67 91 100 93 100 64 100 100 87 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

No awards.

SelectHub research analysts have evaluated mFax and concluded it earns best-in-class honors for Fax Management.

Fax Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Fax.Plus is praised for its intuitive design, which makes navigating the platform and sending faxes a breeze, even for those unfamiliar with online fax services.
Cost-Effective Solutions: With a range of plans, including a free option for sending up to 10 pages, Fax.Plus offers budget-friendly choices for both occasional and regular fax users.
Mobile Accessibility: The Fax.Plus mobile app empowers users to send and receive faxes from their smartphones or tablets, offering flexibility and convenience for on-the-go business needs.
Document Optimization: Fax.Plus allows users to optimize documents before sending, ensuring high-quality faxes and efficient transmission times.
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Simple Interface: mFax is designed with user-friendliness in mind, making setting up and sending faxes a breeze.
Helpful Customer Support: Users can rely on mFax's customer service team for prompt and effective assistance.
Feature-Rich Solution: mFax offers valuable features such as email-to-fax functionality, integration with cloud storage solutions, and instant fax confirmations.
Robust Security: mFax prioritizes data security and is HIPAA compliant, making it suitable for businesses handling sensitive information.
Reliable Performance: Users consistently highlight the speed and security of fax transmission with mFax.
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Inconsistent Customer Support: While some users report positive experiences, others have encountered challenges with billing and slow response times from the customer support team.
Occasional Delivery Issues: Although generally reliable, some users have reported occasional problems with faxes not reaching their intended recipient.
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Price: mFax's monthly plans are more expensive than some other online fax services, which might deter budget-conscious businesses.
Mobile App Absence: The lack of a dedicated mobile app could be inconvenient for professionals who need to send faxes while away from their desks.
Digital Signature Limitation: mFax doesn't currently offer digital signature integration, a feature that's becoming increasingly important for secure document workflows.
Limited Professional Plan: The Professional plan's restriction to a single user and fax number might not suit businesses with multiple employees who need faxing capabilities.
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Is Fax Plus a "faxellent" choice for modern businesses, or does it belong in the fax graveyard? User reviews from the last year paint a mixed picture of this online fax service. While Fax Plus earns praise for its user-friendly interface and robust mobile apps, which streamline sending and receiving faxes on the go, some users raise concerns about billing practices and limited scalability. For instance, several reviewers on Trustpilot report difficulties canceling subscriptions and unexpected charges, highlighting potential downsides despite the positive feedback on customer service responsiveness from sources like G2. Although Fax Plus offers a free plan, its limitation of 10 total pages makes it impractical for anything beyond very occasional use. This factor, coupled with reports that Fax Plus might not be suitable for high-volume faxing (over 500 faxes per month), suggests it's better suited for individuals or small businesses with moderate faxing needs. In contrast, services like SRFax, while not as strong on mobile functionality, receive acclaim for their affordability and efficiency, particularly for businesses. Ultimately, while Fax Plus offers a compelling package for some, potential users should carefully weigh its strengths and weaknesses against their specific requirements and consider alternatives if high-volume faxing or budget constraints are major concerns.

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User reviews from the past year paint a largely positive picture of mFax, highlighting its user-friendly interface and robust features as key strengths. Many users praise the platform's intuitive design, noting that it makes sending and receiving faxes a breeze, even for those unfamiliar with online fax services. The platform's integration with popular cloud storage services like Dropbox and Google Drive is also well-received, allowing for seamless document management. However, the lack of a dedicated mobile app is a notable drawback, limiting user flexibility and convenience. While mFax excels in security and compliance, its pricing is a common point of contention. Users often compare it to competitors like eFax and Fax.Plus, which offer more budget-friendly options. The absence of digital signature support is another area for improvement, particularly for industries that rely heavily on legally binding electronic signatures. Overall, mFax emerges as a solid choice for businesses, particularly those in healthcare, that prioritize reliability, security, and HIPAA compliance. Its ease of use and high-quality fax transmissions make it a strong contender, but its cost and lack of a mobile app might give some potential users pause. If budget is a primary concern, exploring alternative options might be worthwhile. However, for businesses that value a seamless and secure faxing experience above all else, mFax remains a compelling choice.

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Top Alternatives in Online Fax Services


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