SignUpGenius vs DonorSnap

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Our analysts compared SignUpGenius vs DonorSnap based on data from our 400+ point analysis of Nonprofit CRM Software, user reviews and our own crowdsourced data from our free software selection platform.

DonorSnap Software Tool

Product Basics

SignUpGenius is a solution for nonprofits that uses sign-up forms and other tools to facilitate activities surrounding fundraisers, donation list management, donation collections, volunteer coordination and more. The software is suitable for everyone from sole proprietors to large nonprofits.

The solution comes with apps for iOS and Android. Users can send messages, access sign-ups, view reports and manage contacts. Participants can sign up for events, make payments, add items to a personal calendar, view sign-up invitations and more.
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Designed for nonprofits, DonorSnap helps organize information and communication required to manage donors. Users can track donations, contacts, volunteers, members and supporters in a single database. Other capabilities include communication management, mail merge letters, donation receipts and more. It integrates with platforms such as QuickBooks Desktop, DonorSearch, QuickBooks Online and Constant Contact.
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$8.99 Monthly, Freemium
Get a free price quote
Tailored to your specific needs
$39 Monthly, Freemium
Get a free price quote
Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • User-Friendly: A set-up wizard guides you through the steps of creating sign-ups and choosing payment settings. 
  • Email Success Metrics: You can track how well each sign-up performs. Metrics include click-through rates, as well as delivery and open rates. 
  • Efficiency: You can simplify time-consuming tasks such as sending email invites and reminders. The software supports bulk invites and reminder automation. It also provides data export capabilities. 
  • Integrations: A Zapier integration allows you to connect SignUpGenius with other apps, such as MailChimp, Constant Contact and Google Sheets. The software directly integrates with Salesforce, Twitter, Facebook, and several email clients like Gmail and Yahoo for importing contacts. 
  • Free Account: Your organization can use the software for free. This plan includes over 400 basic themes, 1,000 emails/month, automated email reminders, admin tools, social media sharing, five custom images, unlimited participants and sign-up pages, email reporting, security settings, calendar sync, unique links, integration with Google Maps, and payment collection. 
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  • Effective Donor Management: Manage fundraising activities and information efficiently. Generate personalized thank you letters, collect online donations, send mass mailings, create and embed online forms, and keep team members updated with dashboard apps. It’s possible to check top donors, recent donations and pledge summaries, as well as set up goals to track specific campaigns. 
  • Better Understanding of Supporters: Understand supporters thoroughly and ensure effective personalized communication. Customize messaging and fundraising tasks based on their past involvement to increase engagement. 
  • Save Time: Simplify workflows to make more time for core business functions. Store and access data from a single place, ensuring there are fewers systems to learn and fewer passwords to remember. 
  • Enhanced Communication Management: Automate relevant communications based on user activities and preferences. Thank donors, ask volunteers for help and send newsletters to members. Send personalized communications via email, print or mail.  
  • Analytical Reporting: Increase engagement and fundraising through a deeper understanding of data. Schedule canned and custom email reports for inbox delivery. Access power custom reports to understand supporters better. 
  • Improved Productivity: Work more efficiently by customizing dashboards as needed, choosing essential apps and performing other activities. It’s also possible to create goals, as well as keep track of engagement and fundraising. 
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  • Sign-Up Forms: Tools for this feature include pre-built or customized themes, comment fields, questions, event locations in Google Maps, single or multiple dates, time zone settings, calendar syncing and more. You have the option to add attachments and duplicate forms to use again. 
  • Payment & Donation: After setting up a payments account, your organization can collect money via credit card or debit card. You can set different prices, mark whether payments are required or optional, add images and offer discounts using date or quantity criteria. 
  • Group Messaging: The system enables sending reminders via text and email, to groups or to specific people. You can customize and schedule the messages, as well as include a unique URL for sharing the sign-up. 
  • Volunteer Reports: Reports let you compile and track how many hours each volunteer has worked. You can specify the criteria for every report, such as date range, which sign-ups to includes and other parameters. Reports can be exported as CSV files. 
  • Access Controls: The software supports multiple admins. You can set different permission levels and notification options. 
  • Security: This functionality lets you add access codes to restrict who can view a sign-up. It also includes the ability to hide fields and names. 
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  • Online Donations: Create online donation forms to solicit and receive payments. Generate new forms, customize settings, drag and drop important fields, add forms to the website and store data automatically. Also, schedule recurring donations on quarterly, monthly and annual basis. 
  • Quick Search: Built in search tools help find contact information easily and quickly, while reporting tools help analyze performance. Check all the information regularly through custom dashboards. 
  • Automated Communication: Customize communication with supporters such as welcome emails, birthday wishes and birthday fundraiser hosting suggestions. Set up automated alerts for large donations and personally follow up with donors. 
  • Clean Data: Eliminate duplicate data entry and combine existing duplicate data using helpful alerts. This saves money on wasted mailings and helps find the right information quickly. 
  • DataMiner Platinum: This query tool fetches useful information from the database. Use it for complex logic queries and simple filtering, create new queries easily, and review and utilize the results. 
  • Mass Email Campaigns: Send mass emails to the entire database, up to twice the subscription’s contact limit. Create an email list and target emails to lapsed donors, volunteers and people who showed interest in the same campaigns in the past. It supports images, form links and mail merge. 
  • QuickBooks Integration: Direct integration with QuickBooks Online and QuickBooks Desktop eliminates duplicate data entry, and enables export and import of all work. 
  • Batch Acknowledgments: Generate customized acknowledgement letters in bulk to thank donors for any type of transaction. The system groups together donation types based on batch codes, assigned to the contributions.  
  • Database Customization: Capture important organizational information by customizing the database. Fields include text, date, numeric, yes or no, and single or multiple select lookups for any data screen. Modify standard page view for each screen and create tailor-made screen views for specific users. 
  • Dashboard Apps: Create a custom view of user-specific data. Place the most-used and relevant apps in the front and center. View goals progress, find contacts for updating, check pending tasks, stay updated about free upcoming training and see current unacknowledged donations. 
  • Donation Records: Check complete donation history for every user at a glance, categorize donations using user-defined fields, drill down into donations thoroughly and track soft credits. 
  • Mobile App: View donation and pledge history, contact information, notes and pledges. Take and upload pictures, view contact details and add new notes while on the go. 
  • Moves Management: Target major donors by cultivating their contributions using a host of flexible tools. Monitor the cultivation process using DataMiner Platinum queries, and keep detailed notes for each contact. A tickler file system helps set up detailed plans for each donor with automatic email reminders and assignments. 
  • Pledge Tracking: Efficiently manage the pledge process from beginning to end. Create pledges easily, monitor their status and activity, check donation forecast reports, and apply donations to outstanding pledges. 
  • Contact Management: Track all donors, contacts, grants, volunteers, members and various types of constituents. 
  • Membership Management: Monitor renewal dates and membership levels, check reports at a glance, and pull reports to know who to notify of an expiring term. 
  • Volunteer Tracking: See volunteer hours, activities, comments and dates in a separate tab. Add new records directly and check complete volunteer history. 
  • Secure Data Management: Multiple data storage locations, secure hosting and redundant backups help keep data safe. Determine who can access the database with authorizations and control what users can do. 
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Product Ranking

#2

among all
Nonprofit CRM Software

#14

among all
Nonprofit CRM Software

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User Sentiment Summary

Excellent User Sentiment 1781 reviews
Great User Sentiment 6 reviews
92%
of users recommend this product

SignUpGenius has a 'excellent' User Satisfaction Rating of 92% when considering 1781 user reviews from 1 recognized software review sites.

84%
of users recommend this product

DonorSnap has a 'great' User Satisfaction Rating of 84% when considering 6 user reviews from 1 recognized software review sites.

4.6 (1781)
n/a
n/a
4.2 (6)

Awards

SignUpGenius stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: SignUpGenius is praised for its intuitive design, making it easy for both organizers and participants to use, even with limited technical expertise.
Effective Event Management: The platform streamlines event organization by handling sign-ups, tracking RSVPs, and simplifying communication with attendees.
Volunteer Coordination: SignUpGenius simplifies volunteer management by allowing organizers to list specific tasks and time slots, enabling volunteers to easily find and sign up for roles that match their availability.
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User-Friendly Interface: DonorSnap is lauded for its intuitive design, making it easy for users to navigate and utilize its features, even without extensive technical knowledge.
Tailored Customization: Nonprofits value the ability to customize the platform to align with their unique processes and requirements, ensuring the system adapts to their specific needs.
Strong Customer Support: DonorSnap's customer support team receives consistent praise for their responsiveness and helpfulness, often going the extra mile to resolve user issues effectively.
Budget-Friendly Pricing: DonorSnap is considered affordable, especially for smaller nonprofits, offering a valuable solution without straining their budget.
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Limited Free Plan: The free version has limitations like ads and fewer customization options, potentially impacting brand image for businesses.
Dated Design: Some users find the templates outdated, lacking modern design aesthetics, which might not align with the brand image of all businesses.
Inflexible Task Addition: Adding tasks in groups of five can be inflexible, requiring users to adjust their workflow and potentially create unnecessary entries.
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Limited Customization: While DonorSnap offers some customization features, some users find them insufficient for their specific needs. For example, there might be limitations in tailoring certain workflows or integrating with industry-specific tools.
Learning Curve for Advanced Features: Although generally user-friendly, utilizing the full potential of DonorSnap, such as complex reporting or automation, may require time and training to master.
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Is SignUpGenius genius or does it need a sign that says "gone fishing?" User reviews from the last year suggest the former. Users rave about SignUpGenius's user-friendly interface, comparing it to a breath of fresh air compared to clunky competitors. One user, a self-proclaimed "technophobe," shared that even *they* could navigate the platform with ease. This intuitive design, coupled with robust customization features like themed templates and automated reminders, makes SignUpGenius a hit for organizing everything from volunteer shifts to potlucks. However, some users feel the free version's features are about as exciting as watching paint dry, wishing for more advanced options without having to shell out the big bucks. A few users also reported encountering the occasional technical glitch, leaving them feeling like they'd signed up for a rollercoaster ride instead of a simple sign-up sheet. While customer support receives mixed reviews, the overwhelming sentiment leans positive. Overall, SignUpGenius proves to be a valuable tool for individuals and organizations seeking a straightforward solution for managing sign-ups, particularly those who value ease of use and visual appeal over a plethora of advanced features.

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Is DonorSnap a CRM solution that makes users want to "snap" it up? User reviews from the last year indicate that DonorSnap is a solid CRM option for nonprofits, especially those on a budget. Users rave about its intuitive interface, making it a breeze to navigate. The platform's robust donor management tools, such as tracking donations and generating comprehensive reports, have garnered significant praise. Additionally, the responsive customer support team is a major plus for many users, providing timely and helpful assistance when needed. However, some users have pointed out that the initial setup can be a bit daunting, particularly for those new to CRM systems. The learning curve can be steep for some, requiring more time investment upfront. While DonorSnap excels in core functionality, it may lack some advanced features found in pricier CRM solutions. For instance, some users desire more customization options to tailor the platform to their specific needs. Despite these minor drawbacks, DonorSnap's affordability, user-friendliness, and comprehensive features make it a compelling choice for small to mid-sized nonprofits seeking a practical CRM solution without breaking the bank.

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