SignUpGenius vs DonorPerfect

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Our analysts compared SignUpGenius vs DonorPerfect based on data from our 400+ point analysis of Nonprofit CRM Software, user reviews and our own crowdsourced data from our free software selection platform.

DonorPerfect Software Tool

Product Basics

SignUpGenius is a solution for nonprofits that uses sign-up forms and other tools to facilitate activities surrounding fundraisers, donation list management, donation collections, volunteer coordination and more. The software is suitable for everyone from sole proprietors to large nonprofits.

The solution comes with apps for iOS and Android. Users can send messages, access sign-ups, view reports and manage contacts. Participants can sign up for events, make payments, add items to a personal calendar, view sign-up invitations and more.
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DonorPerfect is a comprehensive fundraising solution that helps non-profits nurture donor relationships. It helps manage donations, receipts, contacts, emails and fundraising initiatives from a single system.

Capabilities include integrated online donation forms, automatic monthly giving, standard and custom reports, auction management, Constant Contact email and a network of integrated partner products. It helps save time and offers pricing packages to meet any budget.
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$8.99 Monthly, Freemium
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Tailored to your specific needs
$99 Monthly
Get a free price quote
Tailored to your specific needs
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Android
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On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • User-Friendly: A set-up wizard guides you through the steps of creating sign-ups and choosing payment settings. 
  • Email Success Metrics: You can track how well each sign-up performs. Metrics include click-through rates, as well as delivery and open rates. 
  • Efficiency: You can simplify time-consuming tasks such as sending email invites and reminders. The software supports bulk invites and reminder automation. It also provides data export capabilities. 
  • Integrations: A Zapier integration allows you to connect SignUpGenius with other apps, such as MailChimp, Constant Contact and Google Sheets. The software directly integrates with Salesforce, Twitter, Facebook, and several email clients like Gmail and Yahoo for importing contacts. 
  • Free Account: Your organization can use the software for free. This plan includes over 400 basic themes, 1,000 emails/month, automated email reminders, admin tools, social media sharing, five custom images, unlimited participants and sign-up pages, email reporting, security settings, calendar sync, unique links, integration with Google Maps, and payment collection. 
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  • Efficient Data Management: Ensure seamless workflows by collecting constituent information, managing grants, memberships, campaigns and pledges, and attaching files such as correspondence, authorization forms, volunteer applications and valuation letters to records. Simplify data entry and control it with SmartScreens. 
  • Synchronized Payment Processing: Manage payments and data entry simultaneously by accepting in-person, over-the-phone and mobile app payments, and collecting online donations with integrated forms. Run monthly giving programs efficiently with secure payment information storage and automatic recurring gifts. 
  • Increased ROI: Enhance donation scope through online integrated forms for donations, surveys and ratings, sponsorship purchases, event registrations, and more. 
  • Improved Online Presence: Monitor traffic through Google Analytics, track conversion statistics, promote social media sharing, and offer discount codes and one-time gifts. 
  • Personalization: Create individual auto-responses, include videos or images, add logos, and customize URLs. 
  • Data Insights: Access real-time dashboard metrics, edit layouts and switch between modes for better data visibility. Choose from built-in reports, customize and schedule them using a report builder and access advanced analytics. 
  • Enhanced Donor Engagement: Retain donors by acknowledging gifts with personalized emails and letters, accessing upcoming and overdue tasks, emailing official PDF receipts and reminding them about upcoming pledge payments.  
  • Complete Event Management: Reduce administrative tasks, coordinate efforts and access insights like net and total event income and number of guests invited vs. attended to track event success. Integrated forms aid guest registration.  
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  • Sign-Up Forms: Tools for this feature include pre-built or customized themes, comment fields, questions, event locations in Google Maps, single or multiple dates, time zone settings, calendar syncing and more. You have the option to add attachments and duplicate forms to use again. 
  • Payment & Donation: After setting up a payments account, your organization can collect money via credit card or debit card. You can set different prices, mark whether payments are required or optional, add images and offer discounts using date or quantity criteria. 
  • Group Messaging: The system enables sending reminders via text and email, to groups or to specific people. You can customize and schedule the messages, as well as include a unique URL for sharing the sign-up. 
  • Volunteer Reports: Reports let you compile and track how many hours each volunteer has worked. You can specify the criteria for every report, such as date range, which sign-ups to includes and other parameters. Reports can be exported as CSV files. 
  • Access Controls: The software supports multiple admins. You can set different permission levels and notification options. 
  • Security: This functionality lets you add access codes to restrict who can view a sign-up. It also includes the ability to hide fields and names. 
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  • Mobility: Process one-time and recurring gifts, accept payments quickly, analyze fundraising data using configurable reports, create and update records, and more while on the go. Connect with donors easily by accessing contact information, spotting them in nearby locations and viewing upcoming appointments. 
  • Email Marketing: Integration with Constant Contact ensures seamless communication and email marketing. Design, personalize and optimize emails using easy templates, update the system with automatic sync, report on campaigns and store unlimited history metrics. Phone, email and chat support is available from Constant Contact. 
  • Auction Management: Boost revenue via auctions, with tools for setting the bidding method and timeline, printing a catalog, and sending outbid text alerts. Track and combine donations, gather data from bid sheets, and manage guests and donations efficiently. Leaderboards help showcase sponsors and items and sell tickets. 
  • Automated Workflows: Save time on communications by automating task assignment, data updates, emails and staff alerts. Automation rules prompt different actions such as email notifications, field updates and pop-up messages. Also, create as many SmartActions and specific triggers as needed using custom filters. 
  • Account Integration: Manage financial statements, expenses and non-donor revenue using the installed or cloud-based features of QuickBooks. Capabilities include multiple account transactions, gift mapping to income and bank accounts, permission control, data file import, data customization and journal entries. 
  • Dynamic Screen:  Reduce data clutter by organizing donor records with SmartScreens. Automated actions include renaming field prompts, setting custom tab orders, marking required fields, hiding sections and fields, and more. It’s also possible to configure triggers based on preferences. 
  • Crowdfunding: Run effective fundraising campaigns using templates, customizable key fields and progress measures. Quick setup, customizability, integration options and organization style controls help manage the entire process efficiently. 
  • Batch Entry 2.0: Optimize data entry and minimize mistakes by confirming batch validity before posting. Prebuilt templates, editing for codes and unlimited batches are supported. 
  • Screen Designer: Configure screens by creating required fields, and customizing and simplifying workflows. Capabilities include editing field names and positions, hiding fields from donor records, modifying the tab order of screens, and more. 
  • Constituent Tracking: Nurture relationships with donors via phone calls, reminders and events, and target them with specific messages. Gather contact details, primary and secondary addresses, photo, pledge detail and history. Check status as a major donor, monthly donor, and volunteer. 
  • Email and Letter Personalization Send branded gift receipts that are populated with selected donor and gift data. Syncing data with emails and letters ensures every communication is personalized. 
  • Donor Targeting and Filtering: Analyze campaign success rates and segment donor groups using filters. It’s possible to control user access, make mass updates to specific records, fine-tune search results, set alerts, display desired calculations in records and more.  
  • Integrations: Support growth goals via integrations and partnerships across industries such as finance, accounting, auctions, online fundraising, advocacy, volunteer management, e-commerce and more. 
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Product Ranking

#2

among all
Nonprofit CRM Software

#6

among all
Nonprofit CRM Software

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User Sentiment Summary

Excellent User Sentiment 1781 reviews
Great User Sentiment 1507 reviews
92%
of users recommend this product

SignUpGenius has a 'excellent' User Satisfaction Rating of 92% when considering 1781 user reviews from 1 recognized software review sites.

89%
of users recommend this product

DonorPerfect has a 'great' User Satisfaction Rating of 89% when considering 1507 user reviews from 4 recognized software review sites.

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4.2 (14)
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4.4 (361)
4.6 (1781)
4.5 (969)
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4.5 (163)

Awards

SignUpGenius stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: SignUpGenius is praised for its intuitive design, making it easy for both organizers and participants to use, even with limited technical expertise.
Effective Event Management: The platform streamlines event organization by handling sign-ups, tracking RSVPs, and simplifying communication with attendees.
Volunteer Coordination: SignUpGenius simplifies volunteer management by allowing organizers to list specific tasks and time slots, enabling volunteers to easily find and sign up for roles that match their availability.
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Customer Support: According to 96% of reviewers who talk about this aspect, the support team is interactive, helpful, always available to respond and open to implementing user suggestions.
Ease of Use: The system is quite easy to navigate as observed by 98% of reviewers referencing this aspect.
Donor Management: Every user talking about this feature mentions it maintains complete donor profiles and tracks interactions.
Reporting: According to 61% of reviewers referencing this feature, it’s easy, versatile, helps make predictions and produces any dataset imaginable.
Easy to Learn: Knowledge base videos and webinars help in learning the platform, as observed by 81% of reviewers.
Customization: It’s easy to customize how and what to see in donor records, according to 85% of reviewers who mention this feature.
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Limited Free Plan: The free version has limitations like ads and fewer customization options, potentially impacting brand image for businesses.
Dated Design: Some users find the templates outdated, lacking modern design aesthetics, which might not align with the brand image of all businesses.
Inflexible Task Addition: Adding tasks in groups of five can be inflexible, requiring users to adjust their workflow and potentially create unnecessary entries.
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Email: More than 62% of reviewers referencing this feature observed it’s a bit outdated, customizing templates is difficult and setting up email reminders is tricky.
Technical Glitches: All users referencing this aspect noted certain issues — closing too soon during inactivity, inability to go directly to the contact screen from the search results and more.
Duplicate Management: Finding duplicate accounts requires regular maintenance and it needs a better duplicate removal tool, as noted by every user talking about this element.
Price: Although many reviewers find it affordable, according to 55% of users the pricing for add-ons could be more public and less expensive.
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Is SignUpGenius genius or does it need a sign that says "gone fishing?" User reviews from the last year suggest the former. Users rave about SignUpGenius's user-friendly interface, comparing it to a breath of fresh air compared to clunky competitors. One user, a self-proclaimed "technophobe," shared that even *they* could navigate the platform with ease. This intuitive design, coupled with robust customization features like themed templates and automated reminders, makes SignUpGenius a hit for organizing everything from volunteer shifts to potlucks. However, some users feel the free version's features are about as exciting as watching paint dry, wishing for more advanced options without having to shell out the big bucks. A few users also reported encountering the occasional technical glitch, leaving them feeling like they'd signed up for a rollercoaster ride instead of a simple sign-up sheet. While customer support receives mixed reviews, the overwhelming sentiment leans positive. Overall, SignUpGenius proves to be a valuable tool for individuals and organizations seeking a straightforward solution for managing sign-ups, particularly those who value ease of use and visual appeal over a plethora of advanced features.

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DonorPerfect is a comprehensive fundraising solution, helping nonprofits nurture donor relationships and manage common tasks like donations and emails. The system is pretty easy to use and learn, and has a helpful support team. Users also note its robust reporting and customization features as central benefits. However, it suffers from certain technical glitches, and the email and duplicate management functionalities need improvement. Overall, it’s a good fit for nonprofits who’re in search of a robust donor management platform.

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