RallyBound vs Virtuous CRM

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Our analysts compared RallyBound vs Virtuous CRM based on data from our 400+ point analysis of Nonprofit CRM Software, user reviews and our own crowdsourced data from our free software selection platform.

RallyBound Software Tool

Product Basics

Neon Fundraise (formerly Rallybound) is a flexible digital solution for gathering funds and donations any time, anywhere. It offers user-friendly personal and team pages, quick setup, mobile responsive designs, scalability and social media management. It hosts various events such as peer-to-peer fundraising, annual fundraising, online giving, repetitive giving and more. Additionally, it also supports giving days, events of any size and complete campaign management. It extends an intuitive dashboard, experiential giving and seamless donations.

It was acquired by Neon One in 2018.
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Virtuous CRM is a cloud-based tool that helps non-profit organizations build better relationships with existing and potential donors at scale. It automates contact management, marketing and outreach with personalized messages, prompting users for donation at optimal times.

It leverages data and predictive analysis to ensure smooth donor management, manages complex fundraising requirements, handles backend payment processing and helps organizations grow their donor base.
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Product Assistance

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Documentation
In Person
Live Online
Videos
Webinars
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Email
Phone
Chat
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Experiential Campaigns: Provide influential experiences through virtual events for fundraising, donations and staff with tools that support continued growth. It covers endurance challenges, live streaming and more. 
  • Intuitive Dashboard: Includes an intuitive dashboard that provides user-friendly tools that make it easy to create, run and manage campaigns. 
  • More Flexibility: Enables gold standard online fundraising through custom donation and event management. DIY solution for campaign and donation building. 
  • Donor-preferred Security: Extends one-click donations, recurring giving, compliant receipts and maintains donation accounts with the help of first-rate payment security and flexible donating options. 
  • Neon One Suite: Streamlines and automates manual work by integrating with a cloud-based suite of solutions designed to build and support lasting relationships specifically in nonprofit work. It offers built-in event and volunteer management, online store, donor communication, automated receipts, one-click reports and more. 
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  • Build Local Donors:  With location-based contact profiling, local donors can be set up for targeted communication, fundraising events and campaigns. 
  • Automation of Tasks:  Individual and contact-group based workflow automation personalize and remove manual work from outreach, fundraising, recurring donation management and communication with existing donors. 
  • Relationship Building with Donors:  Highly personalized and regularly scheduled communication on multiple channels helps build better and long-lasting relationships with donors. 
  • Raise More Money:  With features to automate and personalize communications, marketing, fundraising and backend processes, a larger donor base can be easily managed to raise more money. 
  • Integrations:  Popular third-party integrations facilitate seamless operations. Zapier and an open RESTful API allows custom integrations. 
  • Mobile Apps:  Dedicated iOS and Android apps enable organizing fundraisers on the go. 
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  • Peer-to-Peer Fundraising: Offers multiple sizes of support programs and a full suite for digital fundraising. 
  • DIY Fundraising: Run a make-it-yourself fundraising campaign. Encourages the biggest advocates with personalized onboarding, custom experiences, storytelling, active participation and networking. 
  • Digital Donation & Ticketing: Build, run and manage every fundraising event or campaign with customizable online forms to assist with recurring donations, multiple ticket structures and more. 
  • Campaign Management: Take care of launching and managing campaigns through a unified dashboard. Supports system admin for events, fundraising activities and administrative tools. The autoresponder automates donor receipts, sends confirmations for registration and manages repetitive communication tasks. Drag and drop functionality helps site builders to edit website templates. 
  • Integrations: Integrates with solutions such as Salesforce, Twitch, Neon CRM, Facebook, Strava and more to help simplify operations. 
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  • Donor Management:  Manage donor information with demographics, interests, wealth and location details. Create rich profiles through social scraping from 200 sites. Identify existing network connections. 
  • Data Management: Data Management: Import and export contacts easily to manage donors, members, and volunteers. Search and segment with custom tags for targeted campaigns and communication. 
  • Email Management:  Send personalized trigger-based emails to databases for outreach, follow-ups, events and campaigns. Integrate with Gmail or Outlook to manage and track emails directly. 
  • Workflow Automation:  Set up sequences of automated events and actions for outreach, fundraising and marketing campaigns. Improve interaction rates with real-time personalized communication templates, set as per donor behavior. Automate task assignments such as call-backs and handwritten letters to improve productivity. 
  • Project & Fund Management:  Map projects, set up goals, track impact and send progress updates to donors. Gather stats and media to measure project success. Integrate with accounting apps for seamless fund management. 
  • Volunteer Management:  Manage volunteer engagement with easy online sign-ups and opportunity matching for work allocation. Track volunteer hours, set up automated follow-ups and thank you notes. 
  • Grant Management:  Manage incoming and outgoing grant proposals and documents, set up milestones and assign tasks to team members. Automate personalized follow-ups and track key metrics for reporting. 
  • Event Management:  Create and send invitations, reminders and post-event communication for fundraising events. Accept online sign-ups, andtrack attendees, tables and meals. Accept and process donations online. Integrate with accounting apps to measure ROI. 
  • Web Tracking:  Track real-time web engagement and donor behavior. Identify engaged donors and map content-based interests to set up automated follow-up calls and emails. Use analytics to dynamically vary the gift array and ask as per donor’s history. 
  • Lead Forms:  Use a drag-and-drop web form builder to collect leads by allowing users to sign up for events, download content, commit to action, provide feedback and apply for volunteering. Track conversions, respond quickly and make informed decisions based on real-time data insights. 
  • Reports:  Get scheduled reports on key metrics like funds, donations, grants, email engagement, direct mails, projects, campaigns, lapsed donors, staff activity, donor health and more. Filter and segment data for customized reports. 
  • Dashboard:  Get a visual overview of key metrics, activities and reports with a drag-and-drop customizable dashboard. Collect useful insights for decision making at a glance. 
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Product Ranking

#22

among all
Nonprofit CRM Software

#26

among all
Nonprofit CRM Software

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User Sentiment Summary

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Excellent User Sentiment 54 reviews
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90%
of users recommend this product

Virtuous CRM has a 'excellent' User Satisfaction Rating of 90% when considering 54 user reviews from 2 recognized software review sites.

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4.52 (27)
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4.5 (27)

Awards

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Virtuous CRM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

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User-Friendly Design: Virtuous CRM is recognized for its intuitive interface, which makes it easy for teams to learn and use effectively.
Comprehensive Toolset: The software provides a full set of features, including donor management, online donations, event management, and reporting, streamlining many fundraising tasks.
Effective Donor Management: Users appreciate the ability to track and manage donors, set reminders for important milestones, and acknowledge contributions.
User-Friendly Email Marketing: The built-in email marketing system allows for the creation of visually appealing emails and offers robust segmentation tools to target specific donor groups.
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Reporting Limitations: Some users have reported that the reporting features in Virtuous CRM can be somewhat limited and difficult to navigate.
Data Sorting Challenges: A few users have noted that sorting data based on specific criteria can be cumbersome, making it challenging to find the exact information they need efficiently.
Bulk Upload Limitations: Power users have found that the bulk upload tools in Virtuous CRM are somewhat lacking in functionality, which can be a drawback for organizations that frequently import large volumes of data.
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Is Virtuous CRM truly virtuous when it comes to meeting the needs of nonprofits? User reviews from the past year paint a largely positive picture, highlighting its user-friendly design and robust automation features as major advantages over competitors. For instance, users rave about the platform's intuitive interface, which simplifies complex tasks like donor management and fundraising. They particularly appreciate the automation capabilities, such as automated email campaigns and donation processing, which free up valuable time and resources. However, some users have voiced concerns about limitations in reporting customization and occasional sluggish performance. While Virtuous CRM excels in core areas like donor management and automation, its reporting features may not be as flexible as some users require. Additionally, some users have reported instances of slow loading times, which can hinder productivity. Despite these drawbacks, Virtuous CRM remains a popular choice among nonprofits, particularly those seeking a user-friendly and feature-rich solution at a competitive price point. Its intuitive interface, coupled with its powerful automation tools, makes it ideal for organizations looking to streamline operations and enhance donor engagement. However, organizations with complex reporting needs or those requiring lightning-fast performance may need to weigh these factors carefully.

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