Home > Nonprofit CRM Software > DonorSnap > DonorSnap vs RallyBound

DonorSnap vs RallyBound

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Our analysts compared DonorSnap vs RallyBound based on data from our 400+ point analysis of Nonprofit CRM Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
DonorSnap Software Tool
RallyBound Software Tool
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Product Basics

Designed for nonprofits, DonorSnap helps organize information and communication required to manage donors. Users can track donations, contacts, volunteers, members and supporters in a single database. Other capabilities include communication management, mail merge letters, donation receipts and more. It integrates with platforms such as QuickBooks Desktop, DonorSearch, QuickBooks Online and Constant Contact.
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Neon Fundraise (formerly Rallybound) is a flexible digital solution for gathering funds and donations any time, anywhere. It offers user-friendly personal and team pages, quick setup, mobile responsive designs, scalability and social media management. It hosts various events such as peer-to-peer fundraising, annual fundraising, online giving, repetitive giving and more. Additionally, it also supports giving days, events of any size and complete campaign management. It extends an intuitive dashboard, experiential giving and seamless donations.

It was acquired by Neon One in 2018.
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Product Insights

  • Effective Donor Management: Manage fundraising activities and information efficiently. Generate personalized thank you letters, collect online donations, send mass mailings, create and embed online forms, and keep team members updated with dashboard apps. It’s possible to check top donors, recent donations and pledge summaries, as well as set up goals to track specific campaigns. 
  • Better Understanding of Supporters: Understand supporters thoroughly and ensure effective personalized communication. Customize messaging and fundraising tasks based on their past involvement to increase engagement. 
  • Save Time: Simplify workflows to make more time for core business functions. Store and access data from a single place, ensuring there are fewers systems to learn and fewer passwords to remember. 
  • Enhanced Communication Management: Automate relevant communications based on user activities and preferences. Thank donors, ask volunteers for help and send newsletters to members. Send personalized communications via email, print or mail.  
  • Analytical Reporting: Increase engagement and fundraising through a deeper understanding of data. Schedule canned and custom email reports for inbox delivery. Access power custom reports to understand supporters better. 
  • Improved Productivity: Work more efficiently by customizing dashboards as needed, choosing essential apps and performing other activities. It’s also possible to create goals, as well as keep track of engagement and fundraising. 
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  • Experiential Campaigns: Provide influential experiences through virtual events for fundraising, donations and staff with tools that support continued growth. It covers endurance challenges, live streaming and more. 
  • Intuitive Dashboard: Includes an intuitive dashboard that provides user-friendly tools that make it easy to create, run and manage campaigns. 
  • More Flexibility: Enables gold standard online fundraising through custom donation and event management. DIY solution for campaign and donation building. 
  • Donor-preferred Security: Extends one-click donations, recurring giving, compliant receipts and maintains donation accounts with the help of first-rate payment security and flexible donating options. 
  • Neon One Suite: Streamlines and automates manual work by integrating with a cloud-based suite of solutions designed to build and support lasting relationships specifically in nonprofit work. It offers built-in event and volunteer management, online store, donor communication, automated receipts, one-click reports and more. 
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  • Online Donations: Create online donation forms to solicit and receive payments. Generate new forms, customize settings, drag and drop important fields, add forms to the website and store data automatically. Also, schedule recurring donations on quarterly, monthly and annual basis. 
  • Quick Search: Built in search tools help find contact information easily and quickly, while reporting tools help analyze performance. Check all the information regularly through custom dashboards. 
  • Automated Communication: Customize communication with supporters such as welcome emails, birthday wishes and birthday fundraiser hosting suggestions. Set up automated alerts for large donations and personally follow up with donors. 
  • Clean Data: Eliminate duplicate data entry and combine existing duplicate data using helpful alerts. This saves money on wasted mailings and helps find the right information quickly. 
  • DataMiner Platinum: This query tool fetches useful information from the database. Use it for complex logic queries and simple filtering, create new queries easily, and review and utilize the results. 
  • Mass Email Campaigns: Send mass emails to the entire database, up to twice the subscription’s contact limit. Create an email list and target emails to lapsed donors, volunteers and people who showed interest in the same campaigns in the past. It supports images, form links and mail merge. 
  • QuickBooks Integration: Direct integration with QuickBooks Online and QuickBooks Desktop eliminates duplicate data entry, and enables export and import of all work. 
  • Batch Acknowledgments: Generate customized acknowledgement letters in bulk to thank donors for any type of transaction. The system groups together donation types based on batch codes, assigned to the contributions.  
  • Database Customization: Capture important organizational information by customizing the database. Fields include text, date, numeric, yes or no, and single or multiple select lookups for any data screen. Modify standard page view for each screen and create tailor-made screen views for specific users. 
  • Dashboard Apps: Create a custom view of user-specific data. Place the most-used and relevant apps in the front and center. View goals progress, find contacts for updating, check pending tasks, stay updated about free upcoming training and see current unacknowledged donations. 
  • Donation Records: Check complete donation history for every user at a glance, categorize donations using user-defined fields, drill down into donations thoroughly and track soft credits. 
  • Mobile App: View donation and pledge history, contact information, notes and pledges. Take and upload pictures, view contact details and add new notes while on the go. 
  • Moves Management: Target major donors by cultivating their contributions using a host of flexible tools. Monitor the cultivation process using DataMiner Platinum queries, and keep detailed notes for each contact. A tickler file system helps set up detailed plans for each donor with automatic email reminders and assignments. 
  • Pledge Tracking: Efficiently manage the pledge process from beginning to end. Create pledges easily, monitor their status and activity, check donation forecast reports, and apply donations to outstanding pledges. 
  • Contact Management: Track all donors, contacts, grants, volunteers, members and various types of constituents. 
  • Membership Management: Monitor renewal dates and membership levels, check reports at a glance, and pull reports to know who to notify of an expiring term. 
  • Volunteer Tracking: See volunteer hours, activities, comments and dates in a separate tab. Add new records directly and check complete volunteer history. 
  • Secure Data Management: Multiple data storage locations, secure hosting and redundant backups help keep data safe. Determine who can access the database with authorizations and control what users can do. 
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  • Peer-to-Peer Fundraising: Offers multiple sizes of support programs and a full suite for digital fundraising. 
  • DIY Fundraising: Run a make-it-yourself fundraising campaign. Encourages the biggest advocates with personalized onboarding, custom experiences, storytelling, active participation and networking. 
  • Digital Donation & Ticketing: Build, run and manage every fundraising event or campaign with customizable online forms to assist with recurring donations, multiple ticket structures and more. 
  • Campaign Management: Take care of launching and managing campaigns through a unified dashboard. Supports system admin for events, fundraising activities and administrative tools. The autoresponder automates donor receipts, sends confirmations for registration and manages repetitive communication tasks. Drag and drop functionality helps site builders to edit website templates. 
  • Integrations: Integrates with solutions such as Salesforce, Twitch, Neon CRM, Facebook, Strava and more to help simplify operations. 
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Product Ranking

#14

among all
Nonprofit CRM Software

#22

among all
Nonprofit CRM Software

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User Sentiment Summary

Great User Sentiment 6 reviews
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84%
of users recommend this product

DonorSnap has a 'great' User Satisfaction Rating of 84% when considering 6 user reviews from 1 recognized software review sites.

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4.2 (6)
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Synopsis of User Ratings and Reviews

User-Friendly Interface: DonorSnap is lauded for its intuitive design, making it easy for users to navigate and utilize its features, even without extensive technical knowledge.
Tailored Customization: Nonprofits value the ability to customize the platform to align with their unique processes and requirements, ensuring the system adapts to their specific needs.
Strong Customer Support: DonorSnap's customer support team receives consistent praise for their responsiveness and helpfulness, often going the extra mile to resolve user issues effectively.
Budget-Friendly Pricing: DonorSnap is considered affordable, especially for smaller nonprofits, offering a valuable solution without straining their budget.
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Limited Customization: While DonorSnap offers some customization features, some users find them insufficient for their specific needs. For example, there might be limitations in tailoring certain workflows or integrating with industry-specific tools.
Learning Curve for Advanced Features: Although generally user-friendly, utilizing the full potential of DonorSnap, such as complex reporting or automation, may require time and training to master.
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Is DonorSnap a CRM solution that makes users want to "snap" it up? User reviews from the last year indicate that DonorSnap is a solid CRM option for nonprofits, especially those on a budget. Users rave about its intuitive interface, making it a breeze to navigate. The platform's robust donor management tools, such as tracking donations and generating comprehensive reports, have garnered significant praise. Additionally, the responsive customer support team is a major plus for many users, providing timely and helpful assistance when needed. However, some users have pointed out that the initial setup can be a bit daunting, particularly for those new to CRM systems. The learning curve can be steep for some, requiring more time investment upfront. While DonorSnap excels in core functionality, it may lack some advanced features found in pricier CRM solutions. For instance, some users desire more customization options to tailor the platform to their specific needs. Despite these minor drawbacks, DonorSnap's affordability, user-friendliness, and comprehensive features make it a compelling choice for small to mid-sized nonprofits seeking a practical CRM solution without breaking the bank.

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