FactoryTalk vs Syncade

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Our analysts compared FactoryTalk vs Syncade based on data from our 400+ point analysis of MES Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

FactoryTalk helps manufacturers boost yield and productivity, enhance asset utilization and optimize resource management. Its automation and control capabilities enable food producers to respond to dynamic consumer demands and preferences while reducing production costs and improving product quality.

It sets performance goals and tracks progress in real time. Household and personal care manufacturers can shorten product life cycles and improve time to market. It increases throughput and reliability while minimizing material costs. It caters to various industries, including chemical, food and beverages, automotive, infrastructure, metals, marine and more.
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Syncade offers comprehensive services to help its users meet plant-specific needs and drive production goals. Its asset performance management module streamlines asset management, improves availability and optimizes operational performance. It offers a consolidated network view and visualization and diagnostic summaries for quick troubleshooting through network management. Its location awareness offering includes geofencing, safety mustering and alerts to ensure facility protection.
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$35,000 Annually
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Chat
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Gain Insights Into Operations: Accumulate data about equipment status to gain insights into processes and operations. Identify operational strengths and weaknesses, establish robust performance management systems, implement better production systems and develop targeted training programs. 
  • Boost Productivity: Combine real-time information and multiple control disciplines into a single architecture to boost productivity. Leverage smart motor control devices to access useful information to drive better decisions, enhance system performance and optimize operations. 
  • Address Risks: Address risks such as worker injuries, data breaches and product recalls as they originate. Minimizes machine downtime, supports compliance and handles quality, safety and security issues. 
  • Provide Remote Assistance: Offer remote assistance to field technicians for collaboration and support to accelerate troubleshooting and minimize equipment downtime. 
  • Prevent Equipment Downtime: Anticipate equipment failures and potential issues beforehand to reduce downtime occurrence and length while keeping the maintenance budget in check. 
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  • Boost Asset Availability: Identify developing faults in assets to plan efficient maintenance activities. Boost asset performance with increased uptime, production and throughput and decreased maintenance costs. 
  • Manage Documents: Manage documents electronically to facilitate easy access with robust search capabilities. It eliminates the cost and hassle of storing and managing paper documents. 
  • Ensure Compliance: Create an audit trail for batch records and production events to ensure compliance. 
  • Track and Manage Equipment: Track equipment state between production runs. Ensure equipment is cleaned and calibrated to produce quality products. Verify equipment status in real time to ensure proper usage. 
  • Save Time: Identify, review and resolve process exceptions to release batches faster. It ensures quality, saves time and optimizes inventory. 
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  • Asset Performance Monitoring: Track and monitor asset performance KPIs, including asset downtime, waste, production counts and overall equipment effectiveness intelligently with asset performance monitoring solutions. 
  • Predictive Analytics: Conduct equipment analysis, trend forecasting and data mining, optimize production to avoid stock outages and assess patients’ risks with predictive analytics capabilities. 
  • In-Context Maintenance and Work Instructions: Deliver up-to-date, digital, in-context information from disparate sources as a unified, role-based experience to maintenance workers. Includes seamless, bi-directional interaction with data required and logs results in master systems. Augmented work instructions help the workforce understand and execute specific production orders to facilitate proper production order execution and maintain flexibility on shop floors.  
  • Remote Expert Support: Connect remote experts to field technicians for collaboration and support in real time. Accelerate troubleshooting and maximize equipment uptime with instant expertise access through its remote expert support feature. 
  • Compliance Records: Capture data inputs around production orders to create detailed compliance records that include the supply chain. 
  • Asset Optimization: Asset optimization solutions leverage real-time data and augmented reality to identify potential issues, reduce unplanned downtime and increase productivity. 
  • Production Management: Gain real-time production visibility to track and monitor set-up, process and cycle times to identify and clear bottlenecks. Identify production issues with machine learning and predictive analytics capabilities. Capture data inputs around production orders to create detailed compliance records. 
  • Operational Intelligence: Track and compare expected versus actual outcomes across shifts, orders, materials and quality to identify and address variances and help employees generate high-quality products. Improve uptime with real-time equipment monitoring and utilize data to solve issues and adapt to changes.
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  • Plantweb Optics: Leverage Plantweb Optics, an asset performance platform, to manage enterprise asset health, deliver persona-based alerts and KPIs and predict performance. 
  • AMS Device Manager: Avoid unnecessary machine downtime and unplanned shutdowns with the AMS device manager. Based on real-time data from the device manager, plant staff can view device health, respond faster and make informed decisions. 
  • Electronic Batch Records Management: Maintain product quality and safety through material identification and verification, guaranteeing product purity and potency with electronic batch records management. It ensures operators deliver in line with product specifications. 
  • Equipment Management: Track equipment state between production runs and ensure that it is appropriately cleaned, ready for use and calibrated to deliver quality products using its equipment management solution. 
  • Document Management: Access documents, streamline approvals, prepare for audits, expedite change requests, locate information in the document library and reduce paper footprint with electronic documentation systems. 
  • Materials Management: Track and verify inventory containers, manage material quality and increase dispensing efficiency using integrated scales and electronic procedures through materials management. 
  • Information Integration: Integrate real-time plant floor data with business systems to drive production goals and make data-driven decisions. Gain valuable insights with metrics and performance statistics, customize information exchange and minimize specialized support requirements. 
  • Quality Review Manager: Use the quality review manager to reduce the time and effort required to identify, review and resolve process exceptions. Supports review process exceptions in real time. 
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Product Ranking

#5

among all
MES Software

#29

among all
MES Software

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Analyst Rating Summary

54
59
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58
65
76
56
59
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FactoryTalk
Syncade
+ Add Product + Add Product
Mobile Product And Parts Tracking Production Definition And Monitoring Production Dispatch And Execution Quality Management Reports And Dashboards Resources Management 0 65 56 91 59 71 56 58 76 59 78 64 61 61 0 25 50 75 100
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57%
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67%
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45%
33%
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83%
17%
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71%
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11%
33%
29%
71%
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57%
14%
29%
56%
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44%
63%
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37%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

17%
25%
58%
17%
0%
83%

User Sentiment Summary

Excellent User Sentiment 36 reviews
Excellent User Sentiment 4 reviews
90%
of users recommend this product

FactoryTalk has a 'excellent' User Satisfaction Rating of 90% when considering 36 user reviews from 3 recognized software review sites.

90%
of users recommend this product

Syncade has a 'excellent' User Satisfaction Rating of 90% when considering 4 user reviews from 1 recognized software review sites.

4.53 (17)
n/a
4.5 (17)
n/a
4.5 (2)
4.5 (4)

Awards

FactoryTalk stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Syncade stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Platform: FactoryTalk offers a centralized platform to manage and monitor various industrial processes, leading to streamlined operations and reduced complexity.
Data Analysis and Reporting: Users appreciate the robust data analysis and reporting capabilities of FactoryTalk, enabling them to gain insights into production performance and make data-driven decisions.
Improved Efficiency: FactoryTalk helps improve efficiency by automating tasks, reducing downtime, and optimizing production processes.
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Improved Data Visibility: Syncade makes it easier to see and understand production data, which helps users make better decisions.
Enhanced Efficiency: Syncade streamlines operations, reducing manual tasks and saving time.
Better Quality Control: Syncade helps ensure consistent product quality by providing tools for monitoring and managing production processes.
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Bloated and Complex: Many users find FactoryTalk View SE to be unnecessarily complex for simple HMI applications, leading to longer development times and steeper learning curves.
Limited Tag Database: The tag database in FactoryTalk can be restrictive, especially when dealing with large and complex projects, making it challenging to manage and organize tags effectively.
Expensive Licensing: FactoryTalk's licensing model is often perceived as expensive, especially for smaller businesses or those with limited budgets.
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Complex Configuration: Users have reported that setting up and configuring Syncade can be quite complicated and time-consuming, often requiring specialized knowledge or external consultants.
Limited Customization: Some users have expressed frustration with the limited customization options available in Syncade, making it difficult to tailor the system to their specific needs and workflows.
Steep Learning Curve: The user interface and overall functionality of Syncade can be challenging to learn for new users, leading to a longer onboarding process and potential productivity loss.
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Is FactoryTalk all it's cracked up to be? User reviews from the last year suggest that FactoryTalk is a powerful tool for large manufacturing enterprises, but it comes with a hefty price tag and a steep learning curve. Users praise its Internet of Things (IoT) support, scalability, and global reach, making it a top contender for businesses with complex operations across multiple sites. For instance, food and beverage companies use FactoryTalk to maintain strict quality control and manage intricate packaging processes, while pharmaceutical companies leverage it for regulatory compliance and traceability. However, the complexity of the user interface is a common gripe, with some users finding it difficult to navigate and customize. This complexity can lead to increased training costs and slower adoption rates, especially for employees who are not tech-savvy. While FactoryTalk offers a comprehensive suite of features, its cost and complexity make it a less viable option for smaller businesses with limited resources. Competitors like SAP ME and Siemens Opcenter offer similar functionality but may be more user-friendly and affordable for smaller operations. Ultimately, FactoryTalk is best suited for large enterprises that require sophisticated automation and process control across multiple sites and are willing to invest in the necessary training and support.

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Is Syncade truly in sync with the needs of today's manufacturers? While Syncade has garnered praise for its user-friendliness and adaptability, it has also drawn criticism for its price tag and intricate interface. Some users have found the learning curve to be steep, particularly those accustomed to more intuitive platforms. Despite these drawbacks, Syncade's scalability has resonated with businesses of all sizes, allowing them to tailor the software to their specific needs. For instance, a small manufacturing facility might utilize Syncade primarily for production scheduling, while a larger enterprise could leverage its comprehensive suite of features, including quality control and regulatory compliance. However, Syncade's limited feature set compared to competitors like Rockwell Automation's FactoryTalk ProductionCentre has left some users wanting more. Ultimately, Syncade is best suited for businesses prioritizing scalability and ease of use over a vast feature set, particularly those with the budget to accommodate its premium pricing.

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