Valant vs CentralReach

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Our analysts compared Valant vs CentralReach based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

CentralReach Software Tool

Product Basics

Valant is designed specifically for mental health practices to help manage operations and streamline workflows. Behavioral health practices, agencies and clinicians can use it to provide quality care. Clinicians can increase their productivity and efficiency, saving time without sacrificing quality treatment for groups and individuals. It automates tasks and provides practices with analytics and insights in real time with the click of a button.

With an all-in-one setup, it offers reporting tools, billing, payment processing, clearinghouse, patient communications, telehealth, e-prescribing and click-to-narrative documentation templates. Its integrated approach allows practices to fully manage prospective patients separate from patient records and give an analysis of how well each new patient matches with the clinician's services and expertise.

Practices can automatically onboard new patients to the MYIO patient portal app and run their entire patient care cycle between Valant and MYIO.
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CentralReach is a single one-stop solution to organize all practice requirements from scheduling to billing to authorization and claims management. It increases the productivity of the practice by bringing all the ABA critical workflows in one place.

It has different offerings tailor-made for new and small practices and large and multi-site practices. It is specifically designed for behavioral health, speech therapy, speech therapy, multi-specialty and PK-12 education industries.
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$100 Monthly
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Tailored to your specific needs
$50/Employee, Monthly
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Tailored to your specific needs
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Mobile
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Mobile

Product Assistance

Documentation
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Live Online
Videos
Webinars
Documentation
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Save Time: Spend more time focusing on the patient by automating and speeding up documentation and charting tasks. Access patient data in an instant without spending time searching for paper files. 
  • Improve Health Outcomes: Improve healthcare outcomes by collecting data naturally, tracking it automatically and measuring a specific patient’s baseline. Structured screeners and questionnaires help physicians focus on face-to-face time with clients and provide greater treatment and diagnosis. 
  • Increase Revenue: Physicians can focus more time on the patient, seeing more patients daily without sacrificing the quality of care provided, increasing revenue. Additionally, tools to help with billing and financial management can help optimize revenue opportunities. 
  • Improve Clinical Organization: Ensures that client records are kept secure and easily accessible for clinicians, with clinical tools to organize charts, improve note-taking, and measure, track and demonstrate outcomes. 
  • Get Paid Quicker: Insurance claims can be scrubbed of errors and submitted quicker than normal, leading to faster claim turnaround. Tools are available to reduce the number of accounts receivable and speed up reimbursements. 
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  • Accurate Scheduling: Easily books appointments, matching clinical, staff and clinician availability and calendars for accurate scheduling.  
  • Billing Efficiently: Streamlines billing from start to finish, converting every appointment to a timesheet for easy invoicing, payroll and claim processing.  
  • Documentation of Clinical Data: Comes equipped with customizable forms to document clinical session summary and reports, and electronically collect patient’s signatures on the spot.  
  • Payroll Accuracy: Tracks worked hours and assigns pay rates to accurately manage and process payroll.  
  • Document Management: Manages and tracks all employee onboarding documentation, and keeps clinicians’ credentials up to date.  
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  • Scheduling: Manage practically every aspect of a practice from a customizable calendar. Set appointments in advance and color code to provide visual references. Navigation to a patient’s information is simple as well. 
  • E-Prescribing: Manage medications at any time from anywhere. Check, refill and renew prescriptions right from the dashboard, reducing prescribing errors while providing patients with automated alerts and notifications. 
  • Clinical Notes: Create comprehensive patient notes while focusing on the patient rather than the computer, keeping notes while in-session and storing them safely. 
  • Treatment Planning: Enables collaboration, either between the clinician and the client or multiple clinicians. Track updates, review dates and capture patient signatures as well. 
  • Billing and Reporting: Use integrated billing to automate data entry, eliminating the tedious task of duplicating data, increasing information accuracy, saving staff time while making sure payments are collected, increasing revenue.  
  • Analytics: Provides insight to help manage both the quality of care provided and the financial status of a health organization. These tools help engage clients in their care, leading to better clinical outcomes while tracking finances and improving reimbursement rates. 
  • HIPAA-Compliant Telemedicine: Video sessions include advanced authentication measures on the provider and client side to ensure virtual visits remain secure and adhere to HIPAA regulations. These functionalities are integrated directly into the existing EHR platform. 
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  • Human Resources: Effectively manages employees and tracks time-off requests, benefits and distributed assets.  
  • Secure Communication: Helps healthcare professionals securely communicate with staff members and clients through an internal electronic mail system and chat messenger.  
  • Improve Client Experience: Enhances client-provider communication, giving clients access to an account to view their clinical records, schedule, invoices and more.  
  • Viewing Options for Appointments: Allows viewing of exactly what you need with integrated systems. Syncs clients and staff in one simple view tool.  
  • Integration with Payroll and Billing: Coded appointments make billing and claims an effortless process. Once an appointment is converted to a timesheet, the payroll and claims process has already begun.  
  • Data Collection and Reporting: Improve efficiency and grow the medical practice using CentralReach’s software before, during and after appointments.  
  • Code and Customize to Track and Grow: Customizable rate codes make payroll simple and seamless. Assign staff codes based on pay rate, performance and hours worked.  
  • Track Claims for Clients: Makes every stage of billing with the advanced system designed for AMA professionals. Matches each appointment with a specific authorization and billing codes, thus making generating claims very easy. 
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Product Ranking

#14

among all
Mental Health Software

#17

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

85
75
90
90
60
60
78
41
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Mental Health Billing
Mental Health EHR
Patient Engagement
Notes and Templates
Compliance and Security
Mental Health Billing
Online and Telepsychiatry
Compliance and Security
Patient Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Valant
CentralReach
+ Add Product + Add Product
Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 90 60 78 100 83 100 8 99 69 100 90 60 41 95 83 79 27 67 92 90 0 25 50 75 100
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91%
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83%
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80%
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67%
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92%
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8%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
0%
36%
64%
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36%

User Sentiment Summary

Great User Sentiment 382 reviews
Great User Sentiment 235 reviews
80%
of users recommend this product

Valant has a 'great' User Satisfaction Rating of 80% when considering 382 user reviews from 3 recognized software review sites.

86%
of users recommend this product

CentralReach has a 'great' User Satisfaction Rating of 86% when considering 235 user reviews from 4 recognized software review sites.

3.5 (7)
3.8 (48)
3.98 (204)
4.32 (112)
4.0 (171)
4.6 (73)
n/a
3.1 (2)

Awards

SelectHub research analysts have evaluated Valant and concluded it earns best-in-class honors for Mental Health EHR.

Mental Health EHR Award

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Synopsis of User Ratings and Reviews

Ease of Use: The system is user-friendly and easy to use, as noted by approximately 74% of users who mentioned its usability.
Customization: About 67% of users who reviewed customization enjoyed the solution’s ability to customize its features.
Learning Curve: The system is easy to learn, as noted by 60% of users who talked about the learning curve.
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User Friendly: The system is easy to use and intuitive, as noted by approximately 78% of users who mention the system’s usability.
Functionality: CentralReach offers a robust suite of successful business management tools, as reported by 52% of the users who mention the product’s functionality.
Customizations: About 83% of users noted that this system is easy to customize as per their business’s needs.
Support: Support for the system can be slow, with some users noting that their support can be time-consuming, as reported by 60% of users who mention support.
User Interface: About 78% of users who mentioned the platform’s interface noted that it was easy to navigate through.
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Support: Approximately 53% of users who mentioned support found their customer service slow and unresponsive.
Functionality: The solution lacks functionality and causes glitches, noted by about 65% of users who spoke about functionality.
Connectivity: All users who talked about connectivity found issues with it.
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Reporting: Nearly 40% of the users who mention the reporting feature said it is very not very useful and does not make them efficient.
Learning Curve: The learning curve is quite steep and can be difficult, according to 83% of reviewers who mention learning how to use this software.
Downtime: Almost 100% of the users who mentioned software downtime and updates state that the downtime is quite frequent, and data cannot be accessed during updates and maintenance, slowing down productivity.
Advanced Features: The advanced features of CentralReach have many problems and slow processes down, as mentioned by 87% of the users who talked about advanced offerings.
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Valant is a web-based EHR tool geared towards mental health professionals. It has an easy-to-use UI with robust reporting and billing capabilities. It streamlines client management and clinical workflows by managing client medical records, tracking revenue and monitoring patient progress. Note templates can be customized extensively. While some users found the platform affordable, others found it expensive for solo practitioners. Users complained that the system was slow and crashed frequently. It uses Silverlight, which limits browser compatibility. Users also found features like appointment reminders and treatment plans ineffective. There were negative reviews for customer service, which users found unprofessional. Overall, it’s an intuitive cloud-based tool with a multifaceted design.

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CentralReach provides a robust suite of business management tools that most users find useful for their practice. Its features support critical management tasks that help users organize and streamline their processes. Its scheduling feature is quite useful for a majority of the users. However, users have to go through many steps to get to the feature they want. It does not let users create notifications for documents about to expire. Users have to frequently readjust appointments as it doesn’t always save entered notes.

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Screenshots

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