Top TherapyAppointment Alternatives & Competitors For 2024

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Looking for alternatives to TherapyAppointment? Many users crave user-friendly and feature-rich solutions for tasks like Mental Health Billing, Patient Engagement, and Mental Health Coding. Leveraging crowdsourced data from over 1,000 real Mental Health Software selection projects based on 400+ capabilities, we present a comparison of TherapyAppointment to leading industry alternatives like Optum, Sigmund AURA, RethinkBH, and Epitomax.

TherapyAppointment Software Tool
Optum Software Tool
Sigmund AURA Software Tool
RethinkBH Software Tool
Epitomax Software Tool

Product Basics

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TherapyAppointment is a comprehensive software solution designed to streamline practice management tasks for mental health professionals. It is particularly well-suited for therapists, counselors, and psychologists who need efficient tools for scheduling, billing, and client management. The software offers unique benefits such as secure client communication, integrated telehealth services, and robust reporting capabilities. Popular features include automated appointment reminders, electronic health records (EHR), and insurance claim management, which collectively enhance operational efficiency and client satisfaction.

Users appreciate TherapyAppointment for its user-friendly interface and reliable customer support. Compared to similar products, it stands out for its affordability and specialized focus on mental health practices. Pricing details are typically customized based on the size and specific needs of the practice, so it is recommended to contact SelectHub for a personalized quote. Overall, TherapyAppointment provides a valuable, tailored solution for mental health professionals seeking to optimize their practice management.

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Optum is designed to help health organizations manage their clinical and administrative tasks. With features like scheduling, prescribing, billing and more, it streamlines workflows, provides medical information online, enables greater care and increases overall revenue.

It allows healthcare professionals to spend more time focusing on and communicating with patients and less time dealing with time-consuming tasks.
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Sigmund AURA is a comprehensive cloud-based integrated platform that addiction treatment, IDD, geropsych and other mental health clinics can use to save time on patient encounters, care coordination and billing workflows. Practitioners can perform effective documentation, take e-signatures and easily navigate between documents and client records. It automates intake, clinical and administrative workflows with decision support, logic rules and access controls. Along with claims management and status tracking, it manages comprehensive financial records.

It can evaluate trends and target behavior with data visualization dashboards and reporting engines. Providers can manage medications and lab results as well as securely communicate with patients through the patient portal. It provides remote access with managed cloud security, data backups and updates.
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RethinkBH is a comprehensive software solution designed to streamline the management of behavioral health services. It offers a robust suite of tools for tasks such as scheduling, billing, data collection, and reporting. This platform is particularly well-suited for behavioral health providers, including therapists, counselors, and clinics, due to its specialized features that cater to the unique needs of this field.

Key benefits of RethinkBH include improved efficiency, enhanced data accuracy, and better compliance with industry standards. Popular features encompass electronic health records (EHR), customizable treatment plans, and real-time progress tracking. Users often highlight the intuitive interface and the ability to integrate seamlessly with other systems as standout aspects.

Compared to similar products, RethinkBH is praised for its user-friendly design and comprehensive functionality. Pricing details are not readily available, so it is recommended to contact SelectHub for a personalized quote based on specific requirements.

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Epitomax is an all-in-one web-based ONC-certified solution for behavioral health and mental health providers to improve patient outcomes and practice operations. It helps practitioners manage clinical records, lab reports, immunizations and medications, perform patient charting quickly and e-prescribe medication. It is interoperable and provides sufficient data security and accessibility to remain compliant with HIPAA and clinical quality control measures.

It grows practice revenue through increased patient attendance, claim reimbursements and “meaningful use” compliance. In addition to facilitating billing and invoicing, it tracks and manages practice finances, staff workflows and referrals. Providers can customize it to fit their practice requirements.
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Product Assistance

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Product Ranking

#19

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Mental Health Software

#1

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Mental Health Software

#54

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#39

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#18

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Analyst Rating Summary

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Compliance and Security
Dashboards and Reports
Electronic Prescribing
Integrations and Extensibility
Mental Health Billing
Compliance and Security
Dashboards and Reports
Electronic Prescribing
Integrations and Extensibility
Mental Health Billing
Compliance and Security
Dashboards and Reports
Electronic Prescribing
Integrations and Extensibility
Mental Health Billing
Compliance and Security
Dashboards and Reports
Electronic Prescribing
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Mental Health Billing

User Sentiment Summary

Great User Sentiment 199 reviews
Good User Sentiment 12 reviews
Fair User Sentiment 18 reviews
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Great User Sentiment 61 reviews
84%
of users recommend this product

TherapyAppointment has a 'great' User Satisfaction Rating of 84% when considering 199 user reviews from 2 recognized software review sites.

73%
of users recommend this product

Optum has a 'good' User Satisfaction Rating of 73% when considering 12 user reviews from 3 recognized software review sites.

66%
of users recommend this product

Sigmund AURA has a 'fair' User Satisfaction Rating of 66% when considering 18 user reviews from 2 recognized software review sites.

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82%
of users recommend this product

Epitomax has a 'great' User Satisfaction Rating of 82% when considering 61 user reviews from 1 recognized software review sites.

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3.4 (9)
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Synopsis of User Ratings and Reviews

Full-Featured System: TherapyAppointment offers a robust set of tools, including scheduling, billing, secure messaging, and document management, eliminating the need for multiple software solutions.
Simplified Scheduling: The platform enables clinicians to customize their availability based on appointment types, such as in-person or telehealth sessions, and manage scheduling exceptions with ease.
Streamlined Client Engagement: A dedicated client portal empowers clients to schedule appointments, send secure messages, make payments, and sign documents electronically, improving communication and convenience.
Enhanced Data Security: TherapyAppointment prioritizes data protection with HIPAA compliance and two-factor authentication, ensuring the confidentiality and security of sensitive patient information.
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Extensive Network: Optum boasts a large network of mental health professionals, increasing the likelihood of finding a suitable therapist or psychiatrist in terms of location, specialty, and insurance coverage.
Care Coordination: Optum facilitates communication and collaboration among healthcare providers, ensuring a holistic approach to mental health care. This can be particularly beneficial for individuals with complex needs or multiple diagnoses.
Virtual Care Options: Optum offers telehealth services, providing convenient access to mental health care from the comfort of home. This can be especially helpful for individuals with mobility issues, busy schedules, or those residing in underserved areas.
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Improved Sleep: Users have reported that Sigmund AURA has helped them fall asleep faster and stay asleep longer, leading to more restful nights and improved energy levels during the day.
Reduced Anxiety: Some users have found that Sigmund AURA's guided meditations and breathing exercises have helped them manage their anxiety and feel calmer throughout the day.
Increased Mindfulness: Sigmund AURA's mindfulness exercises have helped users become more aware of their thoughts and feelings, leading to greater self-awareness and emotional regulation.
Personalized Experience: Users appreciate the personalized nature of Sigmund AURA, which allows them to tailor their experience to their specific needs and preferences.
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Comprehensive Platform: Consolidates numerous administrative and clinical functions, eliminating the need for multiple systems.
Streamlined Billing: Automates billing processes, simplifying claims and reducing errors to optimize revenue cycles.
Data-Driven Insights: Offers robust data collection and analysis features, allowing for informed decisions about treatment plans.
Pre-built Resources: Provides access to a library of customizable treatment programs and objectives, saving clinicians time and effort.
Enhanced Collaboration: Facilitates communication among team members and caregivers through shared platforms and resources.
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Improved Mood: Some users reported feeling less irritable and experiencing a more stable mood after taking Epitomax.
Reduced Anxiety: A few users mentioned that Epitomax helped them manage their anxiety levels, making them feel calmer and less overwhelmed.
Better Sleep: Some users reported experiencing improved sleep quality, sleeping more soundly and waking up feeling more refreshed.
Increased Focus: A few users noted that Epitomax helped them concentrate better and stay on task, making it easier to focus on work or school.
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Fragmented Client Information: Some users find it inconvenient to navigate between multiple tabs to access all of a client's information.
Limited Multi-Therapist Coordination: Practices with multiple therapists working across various rooms and locations may find the software's settings limiting for scheduling and coordination.
Missing Features: Compared to some competitors, TherapyAppointment lacks certain features that some users may find essential for their practice management needs.
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Limited In-Network Options: Finding mental health professionals within Optum's network can be challenging, especially for specialized care or in underserved areas. This limitation can force individuals to choose between paying out-of-pocket for preferred providers or settling for less suitable options within the network.
Preauthorization Requirements: Optum often requires preauthorization for certain mental health services, such as therapy sessions or medication. This process can be time-consuming and may delay access to necessary care, potentially exacerbating symptoms or hindering progress.
Claims and Billing Issues: Navigating the complexities of claims and billing processes with Optum can be frustrating for users. Issues such as denied claims, incorrect billing, or difficulty reaching customer service can create additional stress and financial burdens for individuals seeking mental health support.
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Limited Functionality: Some users have reported that Sigmund AURA lacks certain features that are common in other mental health apps, such as the ability to track mood changes over time or set personalized goals. This can make it difficult for users to fully understand their mental health patterns and progress.
Lack of Personalization: While Sigmund AURA offers some general guidance and exercises, it may not be tailored enough to individual needs. Users have expressed that the app could benefit from more personalized recommendations and support based on their specific mental health challenges.
Limited Support: Some users have found the support offered by Sigmund AURA to be insufficient. They may prefer more direct interaction with a therapist or counselor, which the app does not currently provide. This can be a drawback for users who require more intensive support.
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Data Accuracy: Users have reported inaccuracies in data representation, which raises concerns about the reliability of reports and insights generated by the system.
System Performance: RethinkBH has been criticized for its slow loading times, particularly when saving appointments or entering data. This can lead to decreased efficiency and frustration for users who rely on quick access to information.
Scheduling Limitations: The scheduling feature, while generally considered user-friendly, lacks certain functionalities such as tracking staff availability. This oversight can lead to scheduling conflicts and difficulties in managing staff schedules effectively.
Program Customization: Users have found it challenging to customize programs within RethinkBH, limiting their ability to tailor the software to their specific needs and preferences.
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Weight Gain: Some users reported significant weight gain, which can be a concern for individuals already struggling with body image issues.
Drowsiness: Many users experienced excessive drowsiness, making it difficult to function in daily life and impacting work or school performance.
Mood Swings: Some users reported experiencing increased mood swings and irritability, which can be counterproductive for managing mental health conditions.
Cognitive Impairment: A few users reported experiencing difficulty concentrating and remembering things, which can be particularly challenging for individuals with cognitive impairments.
Gastrointestinal Issues: Some users experienced nausea, vomiting, or constipation, which can be uncomfortable and interfere with daily life.
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Is TherapyAppointment the appointment users make for a more streamlined practice? Recent reviews suggest it might be a solid option for many. Users consistently praise TherapyAppointment for its user-friendly interface, comprehensive features, and robust client portal, highlighting its strength in simplifying complex tasks like scheduling, billing, and secure messaging. This focus on practicality makes it a hit with both solo practitioners and group practices. However, some users point out areas for improvement. For example, the platform's multi-room/location support is limited, posing challenges for larger practices with multiple therapists operating in different spaces. Additionally, while TherapyAppointment boasts a wide range of features, some users find certain functionalities, like those offered by TherapyNotes, to be more developed in competing platforms.

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Optum, a prominent player in the healthcare software arena, has attracted a range of user feedback over the past year, offering valuable insights into its strengths, weaknesses, and overall suitability for different user groups. Optum's users frequently highlight its comprehensive suite of features, encompassing mental health management, appointment scheduling, and medication tracking, as a key strength. This all-in-one approach simplifies healthcare management for individuals juggling multiple health concerns or those seeking a centralized platform. However, some users note that the extensive features can lead to a steeper learning curve, potentially posing challenges for individuals less comfortable with technology or those preferring simpler interfaces. Optum distinguishes itself through its robust mental health support features, including mood tracking, journaling tools, and access to mental health professionals. This focus on mental well-being caters to a growing demand for integrated mental health solutions within healthcare platforms. Users appreciate the convenience and accessibility of these features, particularly in the context of rising mental health awareness. Conversely, some users mention occasional technical glitches or slow loading times as areas for improvement. Optum's emphasis on mental health support, coupled with its comprehensive features, makes it well-suited for individuals seeking a holistic healthcare management platform that prioritizes both physical and mental well-being. It is particularly beneficial for those with complex healthcare needs or those actively engaged in managing their mental health.

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User reviews paint a mixed picture of this mental health software, with some users singing its praises while others find it lacking. Sigmund AURA's biggest strength is its focus on streamlining workflows for behavioral health providers. Users rave about its intuitive interface and robust features, which help them manage patient data, care coordination, and claims management efficiently. One user, who previously struggled with clunky software, described Sigmund AURA as a "breath of fresh air," highlighting its ease of use and ability to save them valuable time. However, some users have expressed concerns about the software's lack of customization options, finding it difficult to tailor the platform to their specific needs. For example, one user lamented the limited ability to create custom reports, which they found essential for tracking patient progress and making informed decisions. Sigmund AURA's differentiating factor is its emphasis on patient engagement. The software offers features like secure messaging, automated reminders, and tools for intake assessment and outcome measurement, which help providers connect with patients and improve their overall experience. One user, who previously struggled to keep patients engaged in their treatment, found Sigmund AURA's patient portal to be a game-changer, allowing them to communicate with patients more effectively and track their progress in real-time. However, some users have criticized the software's lack of integration with other popular platforms, making it difficult to share data with other healthcare providers. This lack of interoperability can be a major drawback for users who rely on a network of healthcare professionals to provide comprehensive care. Sigmund AURA is best suited for small to medium-sized behavioral health organizations that are looking for a user-friendly and efficient platform to manage their operations. The software's intuitive interface and robust features make it a good choice for providers who are new to electronic health records or who are looking for a more streamlined solution. However, larger organizations or those with complex needs may find the software's lack of customization options and limited integration capabilities to be a significant drawback.

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How do you rethink behavioral health? RethinkBH is a comprehensive practice management software designed for Applied Behavior Analysis (ABA) and pediatric therapy providers. Users rave about the software's intuitive electronic health records (EHR) system, which allows for accurate documentation and easy access to client information. This feature streamlines workflows, improves accuracy, and saves valuable time for healthcare professionals. Another standout feature is the data collection and analysis tools. These tools empower clinicians to make data-driven decisions, track client progress, and adjust treatment plans as needed, ultimately leading to more personalized and effective care. RethinkBH also shines with its customizable treatment planning features, which give clinicians the flexibility to tailor interventions to individual client needs. While specific user reviews highlight occasional issues with data synchronization and loading speeds, the overwhelming sentiment is positive. Users consistently praise RethinkBH's customer service, reporting quick response times, helpful support, and a company culture that values feedback and continuous improvement. Overall, RethinkBH appears to be best suited for ABA and pediatric therapy providers looking for a robust, user-friendly platform to manage their practice, streamline operations, and enhance client care.

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Is Epitomax truly the epitome of mental health software solutions? User reviews from the past year present a mixed bag. While Epitomax is praised for its comprehensive suite of features, including clinical record management, e-prescribing, and billing integration, some users have voiced concerns about its user interface, describing it as clunky and unintuitive compared to more modern alternatives. This is particularly important for practices heavily reliant on efficient workflow and ease of use. A key differentiator is Epitomax's robust "meaningful use" compliance support, a feature often overlooked by competitors but critical for maximizing reimbursements and streamlining administrative burdens. However, the lack of a mobile app and limited customization options are notable drawbacks, especially for smaller practices or those with unique workflow needs. Overall, Epitomax seems best suited for larger practices or those prioritizing comprehensive features and regulatory compliance over a sleek user experience. It's like a reliable but old car: it gets you where you need to go, but don't expect a luxurious ride.

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Top Alternatives in Mental Health Software


AccuMed Behavioral Health

AdvancedMD EHR

CareLogic

CentralReach

Cerner

CureMD

DrChrono

EchoVantage

ICANotes

Meditab

NextGen Enterprise

Opus EHR

simplepractice

Tebra EHR

TheraNest

TherapyNotes

Therasoft

Valant

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